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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score7.5 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Laravel PHP Framework

    Score9.9 out of 10
    N/ALaravel is a free, open source web application PHP framework.N/A
    Pricing
    BigCommerceLaravel PHP Framework
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommerceLaravel PHP Framework
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    BigCommerceLaravel PHP Framework
    Considered Both Products
    Commerce.com
    Chose BigCommerce
    BigCommerce is fully hosted SaaS product which handles the security, performance and upgrades whereas others need my intervention. It has strong built in B2B features that may be lacked in other platforms such as WooCommerce. It has strong APIs and ecosystem of integration …
    Incentivized
    Open Source
    Chose Laravel PHP Framework
    WordPress with WooCommerce provides the good support for WooCommerce but as it is built on top of the WordPress limitations kick in whereas we can build whatever we want using Laravel PHP Framework. Laravel PHP Framework and WordPress is open source whereas Shopify is not and …
    Incentivized
    Key User Insights
    Would buy again
    85%
    Would buy again
    73 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    71 Answers
    100%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    87%
    Happy with the feature set
    75 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    87%
    Lived up to sales and marketing promises
    61 Answers
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    64 Answers
    100%
    Implementation went as expected
    8 Answers
    Features
    BigCommerceLaravel PHP Framework
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Laravel PHP Framework
    Feature
    BigCommerce
    6.8
    451 Ratings
    14% below category average
    Laravel PHP Framework
    -
    Ratings
    Product catalog & listings7.3447 Ratings00 Ratings
    Product management7.1444 Ratings00 Ratings
    Bulk product upload6.8343 Ratings00 Ratings
    Branding6.9393 Ratings00 Ratings
    Mobile storefront7.2433 Ratings00 Ratings
    Product variations6.4420 Ratings00 Ratings
    Website integration7.2373 Ratings00 Ratings
    Visual customization6.6436 Ratings00 Ratings
    CMS6.1325 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Laravel PHP Framework
    Feature
    BigCommerce
    7.0
    436 Ratings
    9% below category average
    Laravel PHP Framework
    -
    Ratings
    Abandoned cart recovery7.0392 Ratings00 Ratings
    Checkout user experience6.9431 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Laravel PHP Framework
    Feature
    BigCommerce
    7.4
    431 Ratings
    12% below category average
    Laravel PHP Framework
    -
    Ratings
    eCommerce security7.4431 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Laravel PHP Framework
    Feature
    BigCommerce
    6.9
    437 Ratings
    11% below category average
    Laravel PHP Framework
    -
    Ratings
    Promotions & discounts7.1413 Ratings00 Ratings
    Personalized recommendations6.3344 Ratings00 Ratings
    SEO7.2407 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Laravel PHP Framework
    Feature
    BigCommerce
    7.2
    442 Ratings
    11% below category average
    Laravel PHP Framework
    -
    Ratings
    Multi-site management7.9213 Ratings00 Ratings
    Order processing7.9421 Ratings00 Ratings
    Inventory management7.6374 Ratings00 Ratings
    Shipping6.5382 Ratings00 Ratings
    Custom functionality6.0377 Ratings00 Ratings
    Best Alternatives
    BigCommerceLaravel PHP Framework
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    CodeIgniter
    Score8.5 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Symfony
    Score10 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceLaravel PHP Framework
    Likelihood to Recommend
    7.4
    (470 ratings)
    10.0
    (21 ratings)
    Likelihood to Renew
    10.0
    (54 ratings)
    10.0
    (3 ratings)
    Usability
    10.0
    (28 ratings)
    10.0
    (4 ratings)
    Availability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (28 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (15 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (373 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceLaravel PHP Framework
    Likelihood to Recommend
    Commerce.com
    BigCommerce is really well suited for someone who wants to get selling quickly, but may not have endless developer experience, or even web design experience for that matter. Their templates, even the free ones, are very attractive and supported by tons of third party apps. I think the only times it is not a slam dunk recommendation would be if someone is dead set on using another solution like Shopify, or if they are not looking for an ecommerce site and more of a flat website, this would be overkill.
    Incentivized
    Read full review
    Open Source
    I would say that Laravel is not a suitable framework for high-frequency, high-volume, real-time interaction or processing millions of records in batch operations. It shines for standard database web applications (CRUD, Admin Panels, etc.) and is a fantastic multi-developer framework.
    Incentivized
    Read full review
    Pros
    Commerce.com
    • We really appreciate how easy it is to add products, and variants of products.
    • The integrated site analytics is pretty slick and tells us how our customers are utilizing our site/allows us to recognize trends.
    • Adding sales badges is a breeze and allows us to target specific items for sale to market!
    Incentivized
    Read full review
    Open Source
    • Laravel utilizes the best possible PHP standards and coding practices.
    • Laravel uses many widely-accepted community libraries and builds upon them, rather than re-inventing everything.
    • Laravel has many components available from the community and is extremely easy to build custom components for, either with custom code or by integrating existing third-party PHP libraries.
    • Laravel is flexible enough to power pretty much any kind of application I can imagine.
    Incentivized
    Read full review
    Cons
    Commerce.com
    • In my experience, customer support FAILS terribly in knowledge of getting a BC site live
    • In my experience, the back side/ dashboard is very archaic compared to Volusion, will add hours of work to your week.
    • In my experience, pretty much anything you NEED is done with an "app" at additional cost. I think we have a few hundred dollars in apps already on top of cost of BigCommerce.
    • I feel coming from Volusion to BigCommerce was so depressing but we do feel secure that the company will remain in business. We are looking for something else already.
    Read full review
    Open Source
    • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
    • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
    • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
    Incentivized
    Read full review
    Likelihood to Renew
    Commerce.com
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Open Source
    Laravel PHP Framework has continued to exceed my expectations. It supported me in the development of a high quality and stable web application that is mission critical for the organization. I cannot imagine wanting to use any other tool for web development. Documentation, unit tests, and numerous integration options make using Laravel PHP Framework a natural choice.
    Incentivized
    Read full review
    Usability
    Commerce.com
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Open Source
    As I mentioned earlier Laravel PHP Framework has lot of in built feature as well as there is vast set of packages available to add the features in your application. It has very large community who can help when you feel stuck somewhere. This is why this rating is justified.
    Incentivized
    Read full review
    Reliability and Availability
    Commerce.com
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Performance
    Commerce.com
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Support Rating
    Commerce.com
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Online Training
    Commerce.com
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Open Source
    No answers on this topic
    Implementation Rating
    Commerce.com
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
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    Open Source
    No answers on this topic
    Alternatives Considered
    Commerce.com
    BigCommerce even with add-ons such as a PIM and B2B functionality wins for small businesses on affordability and ease of use. No servers or updates to worry about and no expensive agencies to pay. This being said, if the budget were no issue, for larger organisations Magento is perhaps a better option.
    Incentivized
    Read full review
    Open Source
    Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
    Incentivized
    Read full review
    Scalability
    Commerce.com
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Open Source
    No answers on this topic
    Return on Investment
    Commerce.com
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Open Source
    • Positive: Our delivery time for PHP application is faster than usual.
    • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
    • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.Screenshot of Mizuno powers its ecommerce presence with BigCommerce.