Bigin by Zoho CRM vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 7.9 out of 10
N/A
Bigin is a pipeline-centric CRM that is built and priced for small and micro businesses. Coming from the family of Zoho's customer relationship platform, Bigin is designed to help small businesses move away from spreadsheets and legacy sales tools to manage their customer relationships. The vendor presents its simple interface as easy to use even if for users who don't have a lot of CRM experience, with a feature set is flexible enough to fit any business model, priced for small business.
$9
per month
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
Bigin by Zoho CRMClear C2 C2CRM
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMClear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
Bigin by Zoho CRMClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
7 Ratings
1% above category average
Clear C2 C2CRM
8.5
3 Ratings
7% above category average
Customer data management / contact management8.47 Ratings9.03 Ratings
Workflow management7.67 Ratings8.13 Ratings
Opportunity management8.66 Ratings8.13 Ratings
Integration with email client (e.g., Outlook or Gmail)7.77 Ratings9.13 Ratings
Interaction tracking7.97 Ratings8.12 Ratings
Territory management00 Ratings8.93 Ratings
Contract management00 Ratings8.12 Ratings
Quote & order management00 Ratings9.03 Ratings
Channel / partner relationship management00 Ratings8.12 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
7.0
7 Ratings
11% below category average
Clear C2 C2CRM
8.6
3 Ratings
9% above category average
Lead management7.97 Ratings9.12 Ratings
Email marketing6.17 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
6.8
7 Ratings
13% below category average
Clear C2 C2CRM
8.4
3 Ratings
8% above category average
Task management6.87 Ratings9.03 Ratings
Billing and invoicing management00 Ratings8.12 Ratings
Reporting00 Ratings8.13 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
7.3
7 Ratings
6% below category average
Clear C2 C2CRM
8.7
3 Ratings
12% above category average
Pipeline visualization7.87 Ratings9.03 Ratings
Customizable reports6.77 Ratings8.13 Ratings
Forecasting00 Ratings9.13 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
7.1
7 Ratings
9% below category average
Clear C2 C2CRM
8.5
3 Ratings
9% above category average
Custom fields7.17 Ratings9.03 Ratings
Custom objects00 Ratings8.12 Ratings
Scripting environment00 Ratings9.03 Ratings
API for custom integration00 Ratings8.12 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.4
7 Ratings
0% below category average
Clear C2 C2CRM
8.5
3 Ratings
1% above category average
Single sign-on capability8.75 Ratings8.12 Ratings
Role-based user permissions8.07 Ratings8.93 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.6
7 Ratings
12% below category average
Clear C2 C2CRM
8.6
2 Ratings
14% above category average
Social data6.47 Ratings9.12 Ratings
Social engagement6.77 Ratings8.12 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
7.8
6 Ratings
5% above category average
Clear C2 C2CRM
8.5
2 Ratings
14% above category average
Marketing automation7.86 Ratings9.02 Ratings
Compensation management00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
9.1
7 Ratings
18% above category average
Clear C2 C2CRM
7.9
2 Ratings
4% above category average
Mobile access9.17 Ratings7.92 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Clear C2 C2CRM
8.7
3 Ratings
12% above category average
Case management00 Ratings9.13 Ratings
Call center management00 Ratings8.13 Ratings
Help desk management00 Ratings9.03 Ratings
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User Ratings
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
8.0
(7 ratings)
9.0
(3 ratings)
Usability
7.7
(7 ratings)
9.0
(2 ratings)
Support Rating
6.8
(7 ratings)
9.0
(2 ratings)
User Testimonials
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
Zoho Corporation
Because Bigin by Zoho CRM focuses more on individualized customer interactions and join that result in relationship prospect growth and sales, it is a good fit for smaller companies of all stripes. It provides you with a taste of Zoho's mass CRM as well. The beginning of your CRM journey
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
Zoho Corporation
  • Easy to use and operate as there are not "23 million" options, but still powerful.
  • Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
  • Allows deals pipelines with fully customisable stages.
Read full review
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review
Cons
Zoho Corporation
  • Making adjustments to some of the templates or template options are tough.
  • The ability to reach customer service can be challenging at time as it is mostly international support.
Read full review
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
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Usability
Zoho Corporation
A solid 8 from my perspective, a tool all small businesses should try out before venturing into the world of larger CRM solutions as this gives you the best entry point into the CRM solution world with ideas about all the modules that are required the most. It can be made a bit more intermediate user friendly by adding a bit more mass approach style features
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Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
Zoho Corporation
Support team is much knowledgeable and was user friendly. Every querry put before them was resolved in the required time frame.
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Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
Zoho Corporation
Bigin by Zoho CRM captures opportunities, and gives the company ways to tap and work towards making them more effective. Also, Bigin integrates/connect with the customers emails, making it friendly or simple to communicate with them immediately. Bigin introduced the single sign on procedure, which boosts the security of the entire system and ensure no attacks in any form.
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Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
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Return on Investment
Zoho Corporation
  • The lead conversion right from prospects to revenue generation has increased in our organization.
  • Previously the conversion rate was around 40%, now the efficiency has increased.
Read full review
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
Read full review
ScreenShots

Bigin by Zoho CRM Screenshots

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