Bigin by Zoho CRM vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
Bigin by Zoho CRMClear C2 C2CRM
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMClear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Features
Bigin by Zoho CRMClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
79 Ratings
5% above category average
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Customer data management / contact management8.671 Ratings9.03 Ratings
Workflow management8.374 Ratings8.13 Ratings
Opportunity management8.572 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)8.068 Ratings9.03 Ratings
Contract management6.834 Ratings8.12 Ratings
Interaction tracking8.166 Ratings8.02 Ratings
Territory management00 Ratings9.03 Ratings
Quote & order management00 Ratings9.03 Ratings
Channel / partner relationship management00 Ratings8.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
64 Ratings
5% above category average
Clear C2 C2CRM
8.5
3 Ratings
11% above category average
Lead management8.461 Ratings9.02 Ratings
Email marketing7.556 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.1
66 Ratings
6% above category average
Clear C2 C2CRM
8.4
3 Ratings
10% above category average
Task management8.265 Ratings9.03 Ratings
Reporting8.041 Ratings8.03 Ratings
Billing and invoicing management00 Ratings8.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
68 Ratings
7% above category average
Clear C2 C2CRM
8.7
3 Ratings
14% above category average
Pipeline visualization8.568 Ratings9.03 Ratings
Customizable reports7.761 Ratings8.03 Ratings
Forecasting00 Ratings9.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.1
72 Ratings
7% above category average
Clear C2 C2CRM
8.5
3 Ratings
12% above category average
Custom fields8.172 Ratings9.03 Ratings
Custom objects00 Ratings8.02 Ratings
Scripting environment00 Ratings9.03 Ratings
API for custom integration00 Ratings8.02 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
69 Ratings
3% above category average
Clear C2 C2CRM
8.5
3 Ratings
2% above category average
Single sign-on capability8.655 Ratings8.02 Ratings
Role-based user permissions8.667 Ratings9.03 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
7.7
38 Ratings
5% above category average
Clear C2 C2CRM
8.5
2 Ratings
15% above category average
Social data7.737 Ratings9.02 Ratings
Social engagement7.737 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.1
52 Ratings
11% above category average
Clear C2 C2CRM
8.5
2 Ratings
15% above category average
Marketing automation8.152 Ratings9.02 Ratings
Compensation management00 Ratings8.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.4
67 Ratings
13% above category average
Clear C2 C2CRM
8.0
2 Ratings
8% above category average
Mobile access8.467 Ratings8.02 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Clear C2 C2CRM
8.7
3 Ratings
15% above category average
Case management00 Ratings9.03 Ratings
Call center management00 Ratings8.03 Ratings
Help desk management00 Ratings9.03 Ratings
Best Alternatives
Bigin by Zoho CRMClear C2 C2CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
Enterprises
Creatio
Creatio
Score 9.4 out of 10
Creatio
Creatio
Score 9.4 out of 10
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User Ratings
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
8.9
(80 ratings)
9.0
(3 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
8.6
(51 ratings)
9.0
(2 ratings)
Support Rating
6.9
(7 ratings)
9.0
(2 ratings)
User Testimonials
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
Zoho
  • Love the custom fields -- our business is unique
  • Ease of use - I don't read manuals nor watch videos...I just dig in
  • Has everything we need at the moment
  • Integrates with Google Workspace
  • Integrates with MS Office
  • Integrates with Zoho Campaigns
Read full review
Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review
Cons
Zoho
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
Read full review
Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review
Likelihood to Renew
Zoho
Because it is good.
Read full review
Clear C2 C2CRM
No answers on this topic
Usability
Zoho
Bigin by Zoho CRM so far has provided me with all the necessary tools to do my job effectively. At this point I could not ask for more so giving it the highest possible rating seems totally appropriate. At the same time I must emphasize that I have not been using all its options.
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Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
Read full review
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Read full review
Return on Investment
Zoho
  • I was able to migrate from Hubspot CRM easily saving me hours of time
  • I have recieved 5 x replies to the email sequence i set up since i started using it
  • I have improved lead conversion by 5% so far
Read full review
Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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ScreenShots

Bigin by Zoho CRM Screenshots

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