Bigin by Zoho CRM vs. Daylite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.4 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month
Daylite
Score 7.9 out of 10
Small Businesses (1-50 employees)
Daylite is a project management solution built around features such as contact management, scheduling, and sales pipeline tracking.
$39
per month per seat
Pricing
Bigin by Zoho CRMDaylite
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMDaylite
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details20% discount for annual pricing.
More Pricing Information
Features
Bigin by Zoho CRMDaylite
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.1
35 Ratings
5% above category average
Daylite
9.3
1 Ratings
19% above category average
Customer data management / contact management8.932 Ratings10.01 Ratings
Workflow management8.633 Ratings8.01 Ratings
Opportunity management8.832 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)7.931 Ratings9.01 Ratings
Contract management5.68 Ratings00 Ratings
Interaction tracking8.932 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
8.2
30 Ratings
8% above category average
Daylite
9.0
1 Ratings
18% above category average
Lead management9.028 Ratings9.01 Ratings
Email marketing7.426 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
7.4
28 Ratings
2% below category average
Daylite
8.0
1 Ratings
5% above category average
Task management8.328 Ratings8.01 Ratings
Reporting6.65 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.1
32 Ratings
6% above category average
Daylite
9.0
1 Ratings
17% above category average
Pipeline visualization8.432 Ratings9.01 Ratings
Customizable reports7.728 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
8.6
34 Ratings
13% above category average
Daylite
8.5
1 Ratings
12% above category average
Custom fields8.634 Ratings10.01 Ratings
Custom objects00 Ratings7.01 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.6
33 Ratings
3% above category average
Daylite
9.0
1 Ratings
8% above category average
Single sign-on capability8.626 Ratings00 Ratings
Role-based user permissions8.632 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
6.8
18 Ratings
7% below category average
Daylite
-
Ratings
Social data6.617 Ratings00 Ratings
Social engagement7.017 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.3
24 Ratings
15% above category average
Daylite
-
Ratings
Marketing automation8.324 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.9
32 Ratings
17% above category average
Daylite
10.0
1 Ratings
28% above category average
Mobile access8.932 Ratings10.01 Ratings
Best Alternatives
Bigin by Zoho CRMDaylite
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMDaylite
Likelihood to Recommend
9.1
(35 ratings)
8.7
(10 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
7.3
(7 ratings)
10.0
(1 ratings)
Support Rating
5.9
(7 ratings)
10.0
(1 ratings)
User Testimonials
Bigin by Zoho CRMDaylite
Likelihood to Recommend
Zoho
Bigin by Zoho CRM is suitable for medium-size or small-size companies. In our case, being a small company, all the functions that Bigin by Zoho CRM offers are more than enough. If in the future we need features that are not currently covered by the platform, we will evaluate the possibility of migrating to Zoho CRM. But for the moment (until now we had never used a CRM), everything that Bigin by Zoho CRM offers us fits our needs perfectly. Perhaps for other very large companies, Bigin by Zoho CRM surely does not cover all needs, although I couldn't give examples.
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Daylite
Well suited for any size company which needs CRM management. Easy to use. Great for individuals or teams that use Apple products. Daylite and ios expert integration has been key in capturing leads from our website into the Daylite database, plus then if they opt into email marketing, they are entered into the MailChimp database. The web forms also automate the creation of opportunities and are linked with the contacts/companies. Sales Managers with geographical responsibilities can easily filter contacts or projects based on these regions so they only see what they need. Daylite is not appropriate for Windows users.
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Pros
Zoho
  • Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
  • Also, Bigin supports CRM, through social media engagement and other working platforms.
  • Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
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Daylite
  • Daylite allows you to link your email so when you email a client it will link to their contact in Daylite and save the communication so anyone on the team can see all the emails that have been sent between the client and our company.
  • Daylite allows you to create "opportunities" for the different packages and services we offer. This lets us track where someone is in the process, if they are still thinking about a service, have been sold on it, or are not interested.
  • Daylite lets you leave notes on the account that everyone on the team can see. This has been so helpful for our company because it lets us drop helpful notes on personal things about the client that would be good for everyone to know.
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Cons
Zoho
  • The CRM is majorly for small teams and does not have use cases for bigger organizations
  • It needs to add some add-on features like email automation and journey creation from CRM itself.
  • There is room for improvement in some specific use cases, like adding enrichment to leads manually or API integrated.
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Daylite
  • The main drawback of Daylite is that it becomes slow on its iOS mobile devices.
  • Sometimes I face a lot of retries to log into the account. The mobile app needs a change and needs an upgrade. Apps are lacking in giving appointment reminders on time. Sometimes it does not notify on the right time about the appointment with the client.
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Likelihood to Renew
Zoho
Because it is good.
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Daylite
No answers on this topic
Usability
Zoho
It has some great functions that are very easy to use and user-friendly, however overall it is not a very robust system and the fact that it only does sales and not the rest of the cycle for an organization makes it very limiting. There are a lot of functions that are very basic, but for the price it does offer a lot of value for a smaller company that just needs basic functions to track.
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Daylite
Easy to use for Mac OS users. Not possible for Windows Users. I will still give a rating of 10, though.
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Support Rating
Zoho
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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Daylite
The team at Marketcircle has always been good at support and usually quick to respond and usually under 1 hour. Keep up the good work here!
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Alternatives Considered
Zoho
The price is much more attractive than equivalent tools. Pipe drive is as good, but the cost is a big factor when you are a small company, especially at the beginning. So that is why we chose BIgin, and we are delighted with it. With five members, it saves a few hundreds of euros a year.
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Daylite
Daylite provides authentic services and features with excellent programming. I have also collaborated on the Daylite calendar
with Apple Calendar so that I can never leave behind any updates of the
future. Moreover, it keeps on updating its feature for giving better services.
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Return on Investment
Zoho
  • It allows me to quickly and affordably implement a CRM - which is a requirement.
  • It is affordable and easy to use, so I can recommend it to my clients and support those who choose to adopt Bigin by Zoho CRM with much more detailed and specific support and training.
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Daylite
  • Daylite has been very helpful for new employees to answer their own questions about contacts/passwords, etc.
  • We found the tiny notification bell to be weak, sometimes a project comes in with a tight deadline and we have to double-check and ask an employee if they saw the notification. More time would be saved by just chatting about the project and its expectations.
  • A huge benefit is the institutional knowledge that can be had by reading past projects. We've tracked everything, so the history is there.
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ScreenShots

Bigin by Zoho CRM Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of

Daylite Screenshots

Screenshot of Daylite app shown on both iPhone and Mac