BigTime Software vs. Redmine

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigTime Software
Score 7.6 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Redmine
Score 7.0 out of 10
N/A
Redmine is a project management web application written using the Ruby on Rails framework. It is cross-platform and cross-database, and free to download and use as an open source project available on the GNU 2.0 license.
$0
per month
Pricing
BigTime SoftwareRedmine
Editions & Modules
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
No answers on this topic
Offerings
Pricing Offerings
BigTime SoftwareRedmine
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Features
BigTime SoftwareRedmine
Project Management
Comparison of Project Management features of Product A and Product B
BigTime Software
-
Ratings
Redmine
7.7
12 Ratings
1% above category average
Task Management00 Ratings9.012 Ratings
Resource Management00 Ratings7.011 Ratings
Gantt Charts00 Ratings8.011 Ratings
Scheduling00 Ratings8.010 Ratings
Workflow Automation00 Ratings5.88 Ratings
Team Collaboration00 Ratings8.011 Ratings
Support for Agile Methodology00 Ratings6.910 Ratings
Support for Waterfall Methodology00 Ratings8.010 Ratings
Document Management00 Ratings8.010 Ratings
Email integration00 Ratings9.19 Ratings
Mobile Access00 Ratings5.59 Ratings
Timesheet Tracking00 Ratings7.510 Ratings
Change request and Case Management00 Ratings8.011 Ratings
Budget and Expense Management00 Ratings8.510 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
BigTime Software
-
Ratings
Redmine
7.5
7 Ratings
0% below category average
Quotes/estimates00 Ratings7.33 Ratings
Invoicing00 Ratings7.82 Ratings
Project & financial reporting00 Ratings7.05 Ratings
Integration with accounting software00 Ratings7.92 Ratings
Best Alternatives
BigTime SoftwareRedmine
Small Businesses
HaloPSA
HaloPSA
Score 8.9 out of 10
Stackby
Stackby
Score 9.4 out of 10
Medium-sized Companies
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.0 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
Enterprises
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.0 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BigTime SoftwareRedmine
Likelihood to Recommend
9.9
(32 ratings)
9.0
(12 ratings)
Likelihood to Renew
9.7
(4 ratings)
-
(0 ratings)
Usability
8.0
(3 ratings)
8.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
6.5
(3 ratings)
Implementation Rating
9.8
(2 ratings)
-
(0 ratings)
Product Scalability
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
BigTime SoftwareRedmine
Likelihood to Recommend
BigTime Software
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
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Open Source
Redmine is a perfect solution for businesses that are looking for a FREE and open source solution for project management. It is great for teams that are managing numerous tasks or projects at one time. Redmine is easy to set up and is fairly self-explanatory for anyone who is semi tech-savvy.
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Pros
BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Open Source
  • Issue Tracker - Redmine allows in-depth issue tracking complete with workflows and customization.
  • Release Tracker - Redmine allows releases to be tracked by milestones, collecting relevant issues in each milestone.
  • Agile Management - With a few free or low-cost add-ons, Redmine becomes a great tool for Agile project management
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Cons
BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Open Source
  • The design and user-interface are a little outdated. It looks like a product that was designed ten years ago and doesn't have a polished look and feel like newer apps have.
  • It's not particularly designed to support agile-based project management methodologies such as Scrum.
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Likelihood to Renew
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
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Open Source
No answers on this topic
Usability
BigTime Software
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
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Open Source
Redmine is a great product to have in an organization. It's extremely flexible, costs much less to maintain than other alternatives, and as a tool, it is relatively fast to get experienced with. The primary advantages of working with Redmine are: flexible platform, API, open-source and highly configurable, stability.
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Reliability and Availability
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
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Open Source
No answers on this topic
Performance
BigTime Software
have not noticed a slow integration issue using QBO
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Open Source
No answers on this topic
Support Rating
BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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Open Source
Redmine is free, easy to use and it's everything you could want in a free project management program. The fact that it has wiki integration and that it can track on such a granular level is amazing. Assigning tasks to other users, such as our development team, is fantastic and ensures we are always up-to-date on where we are what - on what projects.
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Implementation Rating
BigTime Software
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
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Open Source
No answers on this topic
Alternatives Considered
BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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Open Source
Jira is a great project management tool for software product life cycle management for an agile environment based on agile methodologies. Jira is an intuitive and modernized user interface design compared with Redmine but Redmine is a lightweight and affordable project management and task tracking solution with its essential features and functionalities.
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Scalability
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
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Open Source
No answers on this topic
Return on Investment
BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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Open Source
  • Customers receive updates on all progress made for their issues -- this results in an informed customer who is being given transparency on all steps of our process.
  • Customers have responded well from being able to not have to track down emails and instead come to a central place for requests.
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ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.