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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BILL

    Score8.2 out of 10
    N/ABILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

    $45

    per month

    SentricHR

    Score10 out of 10
    N/ASentricHR (formerly SentricWorkForce) is a general HRIS platform that also provides payroll, tax filing, time and attendance, capabilities via a cloud-based system, from Sentric in Canonsburg, Pennsylvania.N/A
    Pricing
    BILLSentricHR
    Editions & Modules
    Essentials
    $45
    per user/per month
    Team
    $55
    per user/per month
    Corporate
    $79
    per user/per month
    Enterprise
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    BILLSentricHR
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BILLSentricHR
    Considered Both Products
    BILL
    No answer on this topic
    Sentric
    No answer on this topic
    Key User Insights
    Would buy again
    66%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    66%
    Delivers good value for the price
    23 Answers
    No answers on this topic
    Happy with the feature set
    66%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    52%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    67%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Features
    BILLSentricHR
    Payment Management
    Comparison of Payment Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    7.9
    8 Ratings
    3% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Customizable Approval Policies8.06 Ratings00 Ratings
    Financial Document Management7.68 Ratings00 Ratings
    Payment Status Tracking8.18 Ratings00 Ratings
    Payment Audit Trail8.18 Ratings00 Ratings
    Duplicate Bill Detection8.16 Ratings00 Ratings
    Advanced OCR7.54 Ratings00 Ratings
    Electronic Funds Transfer7.97 Ratings00 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    7.8
    5 Ratings
    8% above category average
    SentricHR (SentricWorkforce)
    -
    Ratings
    Automated Accounts Payable Processes8.54 Ratings00 Ratings
    Vendor Management8.15 Ratings00 Ratings
    Tax Form Preparation7.02 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.0
    2 Ratings
    9% above category average
    Employee demographic data00 Ratings10.02 Ratings
    Employment history00 Ratings10.02 Ratings
    Job profiles and administration00 Ratings10.02 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings5.02 Ratings
    Organizational charting00 Ratings10.02 Ratings
    Organization and location management00 Ratings10.02 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.02 Ratings
    Payroll Management
    Comparison of Payroll Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    20% above category average
    Pay calculation00 Ratings10.02 Ratings
    Support for external payroll vendors00 Ratings10.02 Ratings
    Off-cycle/On-Demand payment00 Ratings10.01 Ratings
    Benefit plan administration00 Ratings10.01 Ratings
    Direct deposit files00 Ratings10.02 Ratings
    Salary revision and increment management00 Ratings10.02 Ratings
    Reimbursement management00 Ratings10.02 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.7
    2 Ratings
    7% below category average
    Approval workflow00 Ratings10.02 Ratings
    Balance details00 Ratings8.02 Ratings
    Annual carry-forward and encashment00 Ratings5.02 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.4
    2 Ratings
    25% below category average
    View and generate pay and benefit information00 Ratings10.02 Ratings
    Update personal information00 Ratings10.02 Ratings
    View company policy documentation00 Ratings1.01 Ratings
    Employee recognition00 Ratings1.01 Ratings
    View job history00 Ratings10.02 Ratings
    Asset Management
    Comparison of Asset Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    5.0
    1 Ratings
    47% below category average
    Tracking of all physical assets00 Ratings5.01 Ratings
    HR Reporting
    Comparison of HR Reporting features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    9.3
    2 Ratings
    20% above category average
    Report builder00 Ratings8.02 Ratings
    Pre-built reports00 Ratings10.02 Ratings
    Ability to combine HR data with external data00 Ratings10.02 Ratings
    Onboarding
    Comparison of Onboarding features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    10.0
    2 Ratings
    22% above category average
    New hire portal00 Ratings10.02 Ratings
    Manager tracking tools00 Ratings10.02 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    6.0
    1 Ratings
    30% below category average
    Corporate goal setting00 Ratings7.01 Ratings
    Individual goal setting00 Ratings4.01 Ratings
    Line-of sight-visibility00 Ratings5.01 Ratings
    Performance tracking00 Ratings8.01 Ratings
    Performance Management
    Comparison of Performance Management features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.6
    1 Ratings
    53% below category average
    Performance plans00 Ratings3.01 Ratings
    Performance improvement plans00 Ratings3.01 Ratings
    Review status tracking00 Ratings7.01 Ratings
    Review reminders00 Ratings5.01 Ratings
    Multiple review frequency00 Ratings5.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    4.8
    1 Ratings
    48% below category average
    Create succession plans/pools00 Ratings4.01 Ratings
    Candidate ranking00 Ratings9.01 Ratings
    Candidate search00 Ratings3.01 Ratings
    Candidate development00 Ratings3.01 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of BILL and SentricHR (SentricWorkforce)
    Feature
    BILL
    -
    Ratings
    SentricHR (SentricWorkforce)
    7.3
    1 Ratings
    8% below category average
    Job Requisition Management00 Ratings7.01 Ratings
    Applicant Tracking00 Ratings7.01 Ratings
    Notifications and Alerts00 Ratings8.01 Ratings
    Best Alternatives
    BILLSentricHR
    Small Businesses
    Tipalti
    Score7.7 out of 10
    UZIO
    Score9.3 out of 10
    Medium-sized Companies
    Stampli
    Score8.4 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Yooz
    Score8.8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BILLSentricHR
    Likelihood to Recommend
    7.9
    (68 ratings)
    10.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (8 ratings)
    -
    (0 ratings)
    Availability
    8.0
    (7 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (18 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BILLSentricHR
    Likelihood to Recommend
    BILL
    It depends, Bill.com certainly has a strong reputation and I agree it can be a great solution in the right scenario but I think the implementation and initial setup are critical and need to be well thought out based on the setup of the organization you are a part of.
    Incentivized
    Read full review
    Sentric
    SentricHR works well with unusual situations in payroll - they understood that our payroll is not just a basic hourly/salaried situation and were able to create codes and functions to work with our exact needs.
    Incentivized
    Read full review
    Pros
    BILL
    • The fact that bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
    • The "to do list" feature ensures you see the tasks that need to be completed ASAP
    • The reports section is very helpful in year end prepping for audits
    Incentivized
    Read full review
    Sentric
    • Open Enrollment lets employees view and select the benefit they want for the following plan year. Sentric is easy to use and lets us in HR link their selection to their payroll records.
    • Sentric allows HR and the employee to view their paychecks. They can look at one, or many at a time.
    • When someone applies for a job via Sentric, their candidate records carry through to their employee record after we hire the person.
    Incentivized
    Read full review
    Cons
    BILL
    • Currently, our company uses a different platform to submit expenses, we only use bill.com to receive them. So perhaps this isn't actually a place where bill.com could improve, but the expense submission process may not have been robust enough for our company.
    • The bill.com platform wasn't the most beautiful or pleasing to use, but this is a minor fault.
    • I'd love a way to set up recurring payments (e.g., my phone bill is reimbursed each month).
    Incentivized
    Read full review
    Sentric
    • Make it easier to determine which report works best for our needs
    • Have the ability to create a custom report for specific instances
    • Other than that, they're perfect!
    Incentivized
    Read full review
    Likelihood to Renew
    BILL
    While our firm does not use Bill.com internally, we know many customers that use Bill.com and are very happy with it. Based on the feedback from current users, I would say that the product should have a strong renewal forecast. Once customers move their AP to the cloud, they would be unlikely to move it back given a choice.
    Read full review
    Sentric
    No answers on this topic
    Usability
    BILL
    Bill.com continues to raise the bar with new features and improved interface. The Fast Pay option is another innovation that reduces administrative time when you have to get an overnight check out. The new Chat Support interface, powered by Zopim, which is world-class, adds to the responsiveness of Bill.com's support team and makes getting real-time answers that much easier.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Reliability and Availability
    BILL
    The only time Bill.com was ever "unavailable" was then the Sync to Quickbooks function failed. That happened a time or two but was usually quickly remedied. I'm not sure if that's an issue with newer online versions of Quickbooks Enterprise -- at the time we were using a remotely hosted Quickbooks instance accessed via terminal server (vs a cloud offering like Bill.com is)
    Read full review
    Sentric
    No answers on this topic
    Performance
    BILL
    Load times can be slow after long use.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Support Rating
    BILL
    I could not explain to them how I was trying to remove an old email account from my company page while granting the new email account access to the bank account that the first email account had added. The "set a bank account as inactive" button is labeled delete, but they don't seem to recognize that. I requested my Bill.com account be deleted on Wednesday so I could start all over with a fresh account; this seemed to be completed Wednesday night, but when I tried to create a new Bill.com account from the same email, it took me to my old bill.com account.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Online Training
    BILL
    The online training provided by Bill.com is concise and since the firm consistently improves the platform functionality, users are able to select the training for the modules they specifically need.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Implementation Rating
    BILL
    I heard from my leadership that it went very well.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Alternatives Considered
    BILL
    1. Automation & Workflow Efficiency.2. Integration Capabilities with other softwaresWe needed a centralized, automated, and scalable solution for managing both payables and receivables. The strong integration with our existing accounting software was a key factor.The platform gave us better visibility and control over cash flow and approval processes.
    Read full review
    Sentric
    I haven't explored the other systems in great detail. IFS didn't appear as "user-friendly". Taleo seemed to not have the capabilities Sentric did.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    BILL
    None, all good.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Scalability
    BILL
    We have multiple locations, and everything works fine.
    Incentivized
    Read full review
    Sentric
    No answers on this topic
    Return on Investment
    BILL
    • After receiving an offer to 'finance' outstanding invoices, I was enticed by the promise of a 3% total cost for a 60-day period, with the possibility of extending the financing for an additional 10 months (for an additional fee). Eager to access funds, I decided to finance an invoice worth $17,160.00. Within 24 hours, BILL deposited $16,645.20 (97% of the invoice amount) into my account.
    • However, when the customer paid their $17,160 invoice four days later, instead of the funds being deposited into my checking account as I expected, BILL chose to retire the loan and retain my $514.80 fee for the 4 day advance period. This unexpected turn of events resulted in an effective interest rate of a staggering 273.75%. It was clear that this arrangement was far from what I had initially understood, and the financial impact was outrageously high.
    • Frustratingly, my attempts to resolve this issue through customer service were in vain, as I spoke with three agents who provided no satisfactory solutions. To anyone contemplating using BILL's services, I strongly urge you to carefully scrutinize the fine print and consider opting for a more reputable finance company."
    Read full review
    Sentric
    • Not applicable for our business
    Incentivized
    Read full review
    ScreenShots

    BILL Screenshots

    Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.