Bitdefender GravityZone vs. Norton 360

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitdefender GravityZone
Score 8.3 out of 10
N/A
Bitdefender GravityZone combines multiple security services into a single platform to reduce the cost of building a trusted environment for endpoints.
$149
per month 5 devices (minimum)
Norton 360
Score 7.0 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products. Features include password management, VPN, dark web and credit monitoring for individuals, and cloud backup for PCs.
$59.99
per year
Pricing
Bitdefender GravityZoneNorton 360
Editions & Modules
GravityZone Small Business Security
$284.99
per year 10 devices
GravityZone Business Security
$369.99
per year 10 devices
GravityZone Business Security Premium
$814.99
per year 10 devices
GravityZone Business Security Premium
Contact Sales
GravityZone Business Security Enterprise
Contact Sales
GravityZone XDR
Contact Sales
Norton AntiVirus
$59.99
per year
Norton 360 Standard
$94.99
per year 3 PCs, Macs, tablets, or phones
Norton 360 Deluxe
$119.99
per year 5 PCs, Macs, tablets, or phones
Norton 360 with LifeLock Select Plus
$189.99
per year 10 PCs, Macs, tablets, or phones
Offerings
Pricing Offerings
Bitdefender GravityZoneNorton 360
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details5 device license purchase minimum. Discounts available for multi-year subscriptions. 1st year discounts available (up to 30% off displayed price).1st year discounts available.
More Pricing Information
Community Pulse
Bitdefender GravityZoneNorton 360
Considered Both Products
Bitdefender GravityZone
Chose Bitdefender GravityZone
I find that Bitdefender GravityZone is more resilient to attack than the Norton product. I've been out to too many machines that have been compromised with the Norton Antivirus product on them. I trust Bitdefender to protect the device effectively against threats better than …
Chose Bitdefender GravityZone
Bitdefender offered the largest number of tools with the smallest footprint of any providers we have tested and used. The cloud platform is very well thought out and will give us all the information we need very quickly. Resources required have been greatly reduced, both on …
Chose Bitdefender GravityZone
We were using McAfee and it just caused issue after issue and so now with BD GZ we do not have to worry about machine lock up or even the issues of updates as BD keep the software updated with the latest information that we need to ensure our customer are protected.
Chose Bitdefender GravityZone
We have not had a single case of uncontrolled infection (like a local computer, if any, getting reported with a pup or possible malware, etc. and getting spread) after the implementation of Bitdefender. The infection risk also has drastically reduced after the activation of URL …
Norton 360

No answer on this topic

Features
Bitdefender GravityZoneNorton 360
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Bitdefender GravityZone
8.8
63 Ratings
4% above category average
Norton 360
-
Ratings
Anti-Exploit Technology9.258 Ratings00 Ratings
Endpoint Detection and Response (EDR)10.057 Ratings00 Ratings
Centralized Management7.163 Ratings00 Ratings
Hybrid Deployment Support7.542 Ratings00 Ratings
Infection Remediation7.958 Ratings00 Ratings
Vulnerability Management10.056 Ratings00 Ratings
Malware Detection9.862 Ratings00 Ratings
Best Alternatives
Bitdefender GravityZoneNorton 360
Small Businesses
ThreatLocker
ThreatLocker
Score 9.4 out of 10
Malwarebytes
Malwarebytes
Score 8.8 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.9 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitdefender GravityZoneNorton 360
Likelihood to Recommend
7.3
(72 ratings)
8.0
(17 ratings)
Likelihood to Renew
10.0
(2 ratings)
8.0
(4 ratings)
Usability
7.1
(7 ratings)
9.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
5.6
(54 ratings)
9.0
(2 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.5
(2 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bitdefender GravityZoneNorton 360
Likelihood to Recommend
Bitdefender
Bitdefender had been a great replacement for our previous product - it was painless to make the switch with very few issues. We tested in a VM lab a few different offerings, but Bitdefender was the one that covered everything we required at the time and allowed us to be able to expand the offering simply.
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Gen (NortonLifeLock, Avast, Avira, AVG)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Pros
Bitdefender
  • Once installed, Bitdefender [GravityZone] runs silently in the background with little to no need for user interaction.
  • The cloud-based console provides for easy computer management and deployment.
  • Bitdefender [GravityZone] is extremely flexible, with a policy-based system wherein different profiles can be created (i.e. a policy to deactivate the firewall, a policy to allow for admin control on a machine, etc.) and pushed out to individual computers.
  • Computers can be grouped into different categories, with different policies automatically deployed to each category.
  • Bitdefender [GravityZone] is relatively resource-light and runs well even on lower-end computers.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
Read full review
Cons
Bitdefender
  • Who do I ask? This is my chief complaint is once the initial licenses were purchased through Bit Defender, there was no one to contact that could help navigate some of the initial questions I had with regard to specific policies to implement for our file server. The parent web site is, well, hard to navigate when one is trying to "learn" the system.
  • The second issue is in increasing the licenses. It took several days for the parent company (by contact and phone) to inform me that they could not increase the licenses and I would have to go through a private vendor. There was no intent to connect me to a vendor or provide a vendor list until I asked specifically. YET I continue to get email from the parent company reminding me to pay an annual fee for the licenses purchase through the private vendor. The parent company can see the number of licenses yet did not sell them to me.
  • Gravity Zone Dashboard, while excellent for those who have experience, is not particularly intuitive for those who have never used it. There does not seem to be a lot of documentation for those responsible for implementation.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Likelihood to Renew
Bitdefender
It works. I rely heavily on my vendors to provide a product that works, is easy to implement, and that they support. As well as be a decent value for the money
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Gen (NortonLifeLock, Avast, Avira, AVG)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Usability
Bitdefender
On the whole I find the product very easy to use but some features need me to do some digging about in the console menus to find everything. I think if the interface used a bit less jargon and more clear plain language, it would be easier to find how to do things within the console.
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Gen (NortonLifeLock, Avast, Avira, AVG)
User interface is excellent. The green tickmark in the tray ensuring everything is undercontrol is so satisfying. I have turned on Auto updates so, I am not bothered about unnecessary download updates popup
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Reliability and Availability
Bitdefender
Yes its very available. The software continues to protect you even if you are offline. It constantly runs in the background and will check for updates again once back online.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Performance
Bitdefender
The console is quite fast and responsive, and once you start to get used to it, it is easy to use and you can see the main dashboard status at a glance. You can then dig deeper into the individual Companies / Endpoint clients and check the status of each. The software itself is not heavy on system resources in each PC.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Support Rating
Bitdefender
Support is an area Bitdefender has always struggled with. While their products work great, the GravityZone dashboard is very technical in nature. If you aren't IT inclined, it could be difficult to setup. While most times support is helpful, we tend to work with them over email because of their very thick accent, they are hard to understand over the phone.
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Gen (NortonLifeLock, Avast, Avira, AVG)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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In-Person Training
Bitdefender
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Online Training
Bitdefender
The trainer went through everything in the console an showed me what each setting did. If I had any questions on how to do something, he showed me where to go and how to do it. The trainer was very helpful and knowledgeable, and also professional and patient. Highly recommended.
Read full review
Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Implementation Rating
Bitdefender
No answers on this topic
Gen (NortonLifeLock, Avast, Avira, AVG)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Alternatives Considered
Bitdefender
We were a Kaspersky shop for years. Kaspersky was a resource hog and it didn't even block half of what was thrown at it. We had more outbreaks and more end-user complaints in a year of Kaspersky then we have had in almost three years of Bitdefender.
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Gen (NortonLifeLock, Avast, Avira, AVG)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Scalability
Bitdefender
I give it this rating because one you have the console running, you can add or remove whole companies, add computer endpoints (and remove them), and easily create and deploy endpoint packages to the machines that need the software. Once installed, the software starts to report back to the Bitdefender servers and the number of active licences is then seen and billed.
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Gen (NortonLifeLock, Avast, Avira, AVG)
No answers on this topic
Return on Investment
Bitdefender
  • The ROI for Bitdefender is hard to quantify except that it requires very little maintenance time from our staff.
  • We've spent no time troubleshooting user complaints or issues from users, so it has been a big time-saver over our previously used anti-malware software.
  • Bitdefender's customer service is usually pretty good and also very responsive, so I don't have to wait by the phone or to keep checking email to resolve a problem--although our issues have been mostly informational and not a problem with functionality.
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Gen (NortonLifeLock, Avast, Avira, AVG)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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