Bitrix24 vs. Deel

Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.

I would highly recommend Deel for lean startups/SMEs with globally distributed teams, especially those lacking dedicated internal HR, legal, or IT departments. I have found it to be great for consolidated management of international payroll, diverse worker types like EORs and contractors, and cross-border IT logistics. On the other hand, I would be a bit more hesitant to suggest it for organizations operating exclusively within a single domestic market, not because it wouldn't do a great job but there at least for the moment you can probably find more specialized offerings at a better price (out side of major markets like the US)

Incentivized

• Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
• The ability to write letters directly from the system with the help of a binding for working mail.
• The presence of an application for Android. This helps to get access anywhere.

Incentivized

• Provides a easy, transparent and fast way to receive money from abroad.
• Makes it easy to maintain compliance in international contracts.
• Low cost, easy and fast currency conversion from USD to my local currency.

Incentivized

• It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
• Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
• It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.

Incentivized

• The conversion rates are a little bit high
• Customer service has its delays and it's sometimes just slow
• Feels a bit rigid with agreements customization

Incentivized

It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies

Incentivized

We have been using this software for the last two years in the company of the a.m. Right now, I am part of the admin team for this software, so just being able to have a 1:1 usage of the software has helped me to realize how many aspects any other saw HR tool are lacking.

Incentivized

It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.

Incentivized

The UI/UX is great, customer care is highly responsive and solution oriented, and it can answer specific legal questions for country-specific issues. The onboarding of employees is smooth and taken care of by Deel for all the compliance aspects specific to each country. We make a single payment which gets distributed correctly to all the people. We can just focus on our business.

Incentivized

I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve

Incentivized

Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those

Incentivized

The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.

Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups

Incentivized

In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.

We moved from Globalization Partners (GP) to Deel because we needed an Employer of Record solution with a much more scalable pricing and service model. GP's platform is clunky - we often can't get the right access to what we need, employees have trouble finding what they need and it results in having to submit a support ticket. Deel is much more intuitive - it puts everything at employees' fingertips and makes things much more self-service. Permission profiles are easy to set up and manage, and we're able to access all of the data we need when we need it

Incentivized

The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers

Incentivized

• It definitely has a positive impact as it helps with collaboration and improves data health.
• Overall it reduces time and speeds up the processes and helps achieve more in the less time.
• It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.

Incentivized

• Very positive, has saved me days of legal and admin work.
• Made us globally compliant and has allowed us to hire in all jurisdictions without having to worry about legal implications.
• Allows us to scale the company easily, hire from all over the world, and provide a fast and easy solution for payments.
• Contractors are also extremely happy with Deel as they receive the payment quickly, are [able] to submit expenses easily, and it's all automated.

Incentivized