What users are saying about
95 Ratings
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Score 8.2 out of 100
48 Ratings
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Score 8.8 out of 100

Feature Set Ratings

    Project Management

    8.2

    Bitrix24

    82%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 7/7 features

    Task Management

    8.4
    84%
    19 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    15 Ratings
    N/A
    0 Ratings

    Scheduling

    8.2
    82%
    16 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.5
    85%
    16 Ratings
    N/A
    0 Ratings

    Mobile Access

    7.9
    79%
    19 Ratings
    N/A
    0 Ratings

    Search

    7.6
    76%
    17 Ratings
    N/A
    0 Ratings

    Visual planning tools

    8.6
    86%
    17 Ratings
    N/A
    0 Ratings

    Communication

    8.2

    Bitrix24

    82%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Chat

    8.6
    86%
    19 Ratings
    N/A
    0 Ratings

    Notifications

    8.1
    81%
    19 Ratings
    N/A
    0 Ratings

    Discussions

    8.5
    85%
    18 Ratings
    N/A
    0 Ratings

    Surveys

    8.9
    89%
    13 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    7.9
    79%
    16 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    7.9
    79%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    7.7
    77%
    11 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    8.2
    82%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.2

    Bitrix24

    82%

    Shared Contacts for Gmail

    Feature Set Not Supported
    N/A
    Bitrix24 ranks higher in 8/8 features

    Versioning

    8.0
    80%
    16 Ratings
    N/A
    0 Ratings

    Video files

    8.1
    81%
    14 Ratings
    N/A
    0 Ratings

    Audio files

    7.7
    77%
    13 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.6
    86%
    20 Ratings
    N/A
    0 Ratings

    Access control

    8.0
    80%
    18 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.7
    77%
    16 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.6
    86%
    15 Ratings
    N/A
    0 Ratings

    Device sync

    8.6
    86%
    16 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Shared Contacts for Gmail is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Bitrix24

    82%
    20 Ratings
    8.9

    Shared Contacts for Gmail

    89%
    6 Ratings

    Usability

    8.2

    Bitrix24

    82%
    7 Ratings

    Shared Contacts for Gmail

    N/A
    0 Ratings

    Support Rating

    8.3

    Bitrix24

    83%
    7 Ratings

    Shared Contacts for Gmail

    N/A
    0 Ratings

    Likelihood to Recommend

    Bitrix24

    One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
    Read full review

    Shared Contacts for Gmail

    Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.
    Read full review

    Pros

    Bitrix24

    • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
    • The ability to write letters directly from the system with the help of a binding for working mail.
    • The presence of an application for Android. This helps to get access anywhere.
    Read full review

    Shared Contacts for Gmail

    • Helps manage contact lists and distribution lists.
    • Eliminates the need for the use of an additional platform, like a CRM, to manage contacts.
    • Makes it easier to share contacts with a targeted audience with the flexibility to be selective about who the data is being shared with.
    Read full review

    Cons

    Bitrix24

    • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
    • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
    • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
    Read full review

    Shared Contacts for Gmail

    • I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
    • My only negative is that it has taken so long for it to be functional within Google.
    Read full review

    Pricing Details

    Bitrix24

    Starting Price

    $49 per month 5 Users

    Editions & Modules

    Bitrix24 editions and modules pricing
    EditionModules
    BASIC$49.001
    STANDARD$99.002
    PROFESSIONAL$199.003
    Enterprise$399.004
    Enterprise 250$399.005
    Enterprise 500$639.006
    Enterprise 1000$799.007

    Footnotes

    1. per month 5 Users
    2. per month 50 Users
    3. per month 100 Users
    4. per month 250 Users
    5. per month 250 Users
    6. per month 500 Users
    7. per month 1000 Users

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Price per month when paying for 1 year.

    Shared Contacts for Gmail

    Starting Price

    $0.99 per user per month

    Editions & Modules

    Shared Contacts for Gmail editions and modules pricing
    EditionModules
    Lite$0.991
    Team$1.792
    Business$2.593

    Footnotes

    1. per user per month
    2. per user per month
    3. per user per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0.99

    Additional Details

    Usability

    Bitrix24

    This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
    Read full review

    Shared Contacts for Gmail

    No answers on this topic

    Support Rating

    Bitrix24

    It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
    Read full review

    Shared Contacts for Gmail

    No answers on this topic

    Alternatives Considered

    Bitrix24

    We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
    Read full review

    Shared Contacts for Gmail

    My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.
    Read full review

    Return on Investment

    Bitrix24

    • It definitely has a positive impact as it helps with collaboration and improves data health.
    • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
    • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
    Read full review

    Shared Contacts for Gmail

    • More contact with clients
    • Keeping track of contact information no matter the places
    • Clients like the familiarity that is created by the constant check on them
    Read full review

    Screenshots

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