Bitrix24 vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.1 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$61
per month up to 5 users
Trello
Score 8.4 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Pricing
Bitrix24Trello
Editions & Modules
Basic
$61
per month up to 5 users
Standard
$124
per month up to 50 users
Professional
$249
per month up to 100 users
Enterprise 250
$399.00
per month 250 Users
Enterprise
$499
per month up to 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
Offerings
Pricing Offerings
Bitrix24Trello
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.A discount is offered for annual billing and for larger numbers of users.
More Pricing Information
Community Pulse
Bitrix24Trello
Considered Both Products
Bitrix24
Chose Bitrix24
Bitrix24 has the most comprehensive software package, that can grow with the business. Its free package is the same as the paid package in terms of functionalities. Its Gantt chart capability allows all of the users to visually see the progress of the projects, in a way that …
Chose Bitrix24
Bitrix stacks up beautifully and goes beyond others in certain features. Just like any other software it has its own pros and cons but overall is an excellent software to work on if it can satisfy majority of your needs. Overall it can do very well with just a few minor …
Chose Bitrix24
The choice of the B24 was prompted by the fact that in 2012 the company had a box version, but without the CMR. The license was expired, the version was no longer supported by B24. In the stages, the company's directorate drove the employees into tasks for B24, but with …
Trello

No answer on this topic

Features
Bitrix24Trello
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.8
22 Ratings
13% above category average
Trello
8.5
222 Ratings
9% above category average
Task Management7.922 Ratings9.5222 Ratings
Gantt Charts8.017 Ratings7.273 Ratings
Scheduling10.019 Ratings9.1168 Ratings
Workflow Automation8.819 Ratings8.2142 Ratings
Mobile Access9.721 Ratings9.1192 Ratings
Search8.019 Ratings00 Ratings
Visual planning tools8.920 Ratings00 Ratings
Resource Management00 Ratings9.3185 Ratings
Team Collaboration00 Ratings9.0218 Ratings
Support for Agile Methodology00 Ratings8.9147 Ratings
Support for Waterfall Methodology00 Ratings7.5115 Ratings
Document Management00 Ratings8.2159 Ratings
Email integration00 Ratings7.7146 Ratings
Timesheet Tracking00 Ratings9.388 Ratings
Change request and Case Management00 Ratings8.7102 Ratings
Budget and Expense Management00 Ratings7.773 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.6
22 Ratings
7% above category average
Trello
-
Ratings
Chat9.021 Ratings00 Ratings
Notifications9.922 Ratings00 Ratings
Discussions8.021 Ratings00 Ratings
Surveys8.815 Ratings00 Ratings
Internal knowledgebase8.119 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
8.1
23 Ratings
1% above category average
Trello
-
Ratings
Versioning7.919 Ratings00 Ratings
Video files6.516 Ratings00 Ratings
Audio files6.715 Ratings00 Ratings
Document collaboration7.923 Ratings00 Ratings
Access control9.921 Ratings00 Ratings
Advanced security features8.919 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync9.719 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Bitrix24
-
Ratings
Trello
5.9
72 Ratings
27% below category average
Quotes/estimates00 Ratings6.049 Ratings
Invoicing00 Ratings5.042 Ratings
Project & financial reporting00 Ratings6.658 Ratings
Integration with accounting software00 Ratings6.044 Ratings
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User Ratings
Bitrix24Trello
Likelihood to Recommend
9.0
(23 ratings)
9.4
(222 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(6 ratings)
Usability
8.1
(10 ratings)
9.4
(60 ratings)
Availability
10.0
(1 ratings)
10.0
(1 ratings)
Performance
9.0
(1 ratings)
10.0
(1 ratings)
Support Rating
9.7
(9 ratings)
9.9
(81 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
9.0
(1 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Bitrix24Trello
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
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Atlassian
For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
Read full review
Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
Atlassian
  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
Atlassian
  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
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Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
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Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
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Atlassian
Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
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Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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Atlassian
yes always support available when I need it!
Read full review
Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
Read full review
Atlassian
Never experienced issues with the above!
Read full review
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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Atlassian
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
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In-Person Training
Bitrix24
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
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Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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Atlassian
No answers on this topic
Implementation Rating
Bitrix24
No answers on this topic
Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
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Atlassian
Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
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Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
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Professional Services
Bitrix24
No answers on this topic
Atlassian
Not sure if we use those
Read full review
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of