Bizzabo vs. GoTo Webinar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 5.0 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
$5,988
per year per user
GoTo Webinar
Score 8.0 out of 10
N/A
GoToWebinar is GoTo’s webinar and online conferencing solution, and offers features like audience polling and Q&A, flexible scheduling experiences, and webinar templates. It offers CRM integrations and reporting & analytics tools to help engage clients’ audiences.
$49
per month per organizer
Pricing
BizzaboGoTo Webinar
Editions & Modules
No answers on this topic
Lite
$49/month
per month per organizer
Standard
$99/month
per month per organizer
Pro
$199/month
per month per organizer
Enterprise
$399/month
per month per organizer
Offerings
Pricing Offerings
BizzaboGoTo Webinar
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.
More Pricing Information
Community Pulse
BizzaboGoTo Webinar
Considered Both Products
Bizzabo
Chose Bizzabo
Customization of the layout, Learning curve to be able to create and host an event. Integration with our CRM.
Chose Bizzabo
Bizzabo has more capabilities than the above platforms. Primarily, you can host multiple sessions simultaneously, play pre-recorded content, and onboard external stakeholders to the environment. While Zoom and GoTo are more user-friendly, they do not have as robust options for …
GoTo Webinar

No answer on this topic

Features
BizzaboGoTo Webinar
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
8.2
35 Ratings
2% below category average
GoTo Webinar
-
Ratings
Responsive Design for Web Access8.330 Ratings00 Ratings
Mobile Application7.830 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.3
32 Ratings
14% below category average
GoTo Webinar
7.2
170 Ratings
13% below category average
Calendar integration7.424 Ratings7.7147 Ratings
Meeting initiation7.319 Ratings00 Ratings
Integrates with social media7.414 Ratings00 Ratings
Record meetings / events7.819 Ratings8.5165 Ratings
Slideshows8.115 Ratings8.5148 Ratings
Event registration5.830 Ratings8.5161 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
8.1
22 Ratings
0% above category average
GoTo Webinar
8.2
215 Ratings
3% below category average
Live chat7.920 Ratings00 Ratings
Audience polling8.317 Ratings8.0193 Ratings
Q&A8.221 Ratings8.6211 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
8.3
32 Ratings
2% below category average
GoTo Webinar
8.0
166 Ratings
5% below category average
User authentication8.429 Ratings00 Ratings
Participant roles & permissions8.429 Ratings7.8163 Ratings
Confidential attendee list8.223 Ratings8.0143 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
8.0
37 Ratings
3% below category average
GoTo Webinar
8.0
133 Ratings
1% above category average
Branding options6.533 Ratings8.0129 Ratings
Integration to Marketing Automation8.524 Ratings8.0113 Ratings
Attendee list export9.036 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
7.3
41 Ratings
8% below category average
GoTo Webinar
-
Ratings
Registration, RSVP, and ticketing6.040 Ratings00 Ratings
Email marketing5.136 Ratings00 Ratings
Livestreaming7.626 Ratings00 Ratings
Audience engagement8.431 Ratings00 Ratings
Event recording8.325 Ratings00 Ratings
Virtual booths7.713 Ratings00 Ratings
Networking7.629 Ratings00 Ratings
Event analytics8.138 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Bizzabo
-
Ratings
GoTo Webinar
7.1
153 Ratings
8% below category average
Dashboards00 Ratings7.2145 Ratings
Data exportability00 Ratings7.1141 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Bizzabo
-
Ratings
GoTo Webinar
7.6
170 Ratings
7% below category average
High quality audio00 Ratings8.3170 Ratings
Mobile support00 Ratings7.7120 Ratings
Best Alternatives
BizzaboGoTo Webinar
Small Businesses
Whova
Whova
Score 9.3 out of 10
BigMarker
BigMarker
Score 6.0 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Zoho Meeting
Zoho Meeting
Score 8.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
ON24
ON24
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BizzaboGoTo Webinar
Likelihood to Recommend
5.8
(82 ratings)
7.7
(226 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.9
(8 ratings)
Usability
6.0
(3 ratings)
8.5
(222 ratings)
Availability
9.1
(2 ratings)
9.0
(2 ratings)
Performance
9.0
(2 ratings)
7.9
(2 ratings)
Support Rating
5.9
(3 ratings)
7.3
(4 ratings)
Implementation Rating
9.1
(1 ratings)
6.9
(5 ratings)
Configurability
7.3
(1 ratings)
5.6
(2 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.1
(2 ratings)
7.6
(2 ratings)
Vendor post-sale
-
(0 ratings)
7.7
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
7.0
(2 ratings)
User Testimonials
BizzaboGoTo Webinar
Likelihood to Recommend
Bizzabo
Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
Read full review
GoTo (formerly LogMeIn)
It is great for big events like training or product demos. It's good for marketing webinars with features like polls and Q&A. It's not ideal for small, casual meetings. It can be too expensive for some businesses. For smaller events, other tools might be better.
Read full review
Pros
Bizzabo
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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GoTo (formerly LogMeIn)
  • We launched a product for a mass and more than 500 people attended the webinar and it was seamless.
  • Recording capability for the later usage
  • Setup is very simple for both admins and end users
  • Polls are helpful in assessing the engagement of the customers
Read full review
Cons
Bizzabo
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
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GoTo (formerly LogMeIn)
  • Can't schedule recurring webinars twice per week or every other week--must manually add or delete instances.
  • Can't schedule recurring webinars more than 'x' number of instances (less than a year's worth).
  • If you want a recurring webinar to continue past the last instance (in order to keep the same link), your only option is to manually add future instances before the last one occurs. If the last instance occurs, the webinar (and corresponding link) are archived with no recourse and you must recreate it from scratch and update every bit of external collateral with a new link. So I have to have reminders on my calendar every 6 months to go in and add additional dates for all my recurring webinars in order to keep my links active.
  • Canceling/changing seats is a huge pain.
  • The default 'join' screen is app-based rather than web based, so registrants often have to download GTW. I have a lot of clients whose computers are locked down from unapproved apps and have missed the webinar because the ability to join on the web is very unintuitive.
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Likelihood to Renew
Bizzabo
Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
Read full review
GoTo (formerly LogMeIn)
Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
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Usability
Bizzabo
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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GoTo (formerly LogMeIn)
This is very easy to set up, configure, onboard, and use. The features can be explored without much ado. In-webinar and post-webinar features are also used seamlessly. Any new person can self-train in minutes and be hands-on. I love the overall usability of this tool.
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Reliability and Availability
Bizzabo
We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
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GoTo (formerly LogMeIn)
I rated GoTo Webinar a 9 out of 10 for availability because it generally performs reliably, with minimal application errors or unplanned outages. The platform’s high uptime ensures that it’s usually accessible when needed, supporting a seamless experience for scheduling and conducting webinars. While occasional minor issues may arise, they are infrequent and typically well-managed, contributing to a strong overall rating for availability.
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Performance
Bizzabo
We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
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GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for performance due to its generally robust capabilities. Pages load quickly, and reports are generated efficiently, even for complex data sets. The platform’s integration with other systems typically doesn’t introduce significant latency or performance issues. However, during peak usage times or when handling very large data volumes, there can be occasional slowdowns. Despite these instances, GoTo Webinar consistently provides strong performance and reliability in its core functions.
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Support Rating
Bizzabo
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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GoTo (formerly LogMeIn)
I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
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Implementation Rating
Bizzabo
I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
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GoTo (formerly LogMeIn)
I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
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Alternatives Considered
Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
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GoTo (formerly LogMeIn)
GoToWebinar has a user-friendly interface and intuitive controls. When comparing it with other platforms, assess how easily you can navigate through features, set up events, and engage with participants. Connection stability, audio and video quality seem pretty much ok. Interactive polls, Q&A sessions, recording options are also working fine and provide to the user experience
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Contract Terms and Pricing Model
Bizzabo
The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
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GoTo (formerly LogMeIn)
No answers on this topic
Scalability
Bizzabo
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
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GoTo (formerly LogMeIn)
I rated GoTo Webinar an 8 out of 10 for scalability because it effectively supports deployment across multiple departments and sites with its flexible features. It allows for easy management of large-scale webinars and integration with various systems, accommodating a growing number of users and sessions. However, some users might find limitations in advanced customization or specific integration needs as their requirements become more complex. Overall, its robust capabilities and adaptability make it a strong choice for scalable webinar solutions.
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Return on Investment
Bizzabo
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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GoTo (formerly LogMeIn)
  • GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience.
  • We usually get 100-200 attendees per session in a niche market, many are international attendees
  • The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see.
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ScreenShots

Bizzabo Screenshots

Screenshot of Screenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

GoTo Webinar Screenshots

Screenshot of Setup flow for a new webinar in GoTo Webinar.Screenshot of Organizer's Control Panel and in-session experience