Bizzabo vs. Zoom Events & Webinars

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bizzabo
Score 4.8 out of 10
Enterprise companies (1,001+ employees)
Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.
$5,988
per year per user
Zoom Events & Webinars
Score 8.5 out of 10
N/A
Zoom Events and Webinars are part of Zoom’s event solutions that uses existing Zoom products to produce interactive and engaging virtual experiences. It combines Zoom Meetings, Chat, and Video Webinars in one solution that enables event organizers to produce ticketed, live events for internal or external audiences of any size.
$89
per month 300 attendees
Pricing
BizzaboZoom Events & Webinars
Editions & Modules
No answers on this topic
Zoom Webinars
starting at $89
per month starting with 300 attendees
Zoom Events
starting at $149
per month starting with 100 attendees
Zoom Webinars Plus
starting at $99
per month starting with 100 attendees
Offerings
Pricing Offerings
BizzaboZoom Events & Webinars
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBizzabo's seat-based pricing model includes out-of-the-box functionality and a range of premium add-ons.Plans supporting up to 10k attendees available. Discount available for annual billing. Pay-per-attendee available for Zoom Webinars Plus and Zoom Events.
More Pricing Information
Community Pulse
BizzaboZoom Events & Webinars
Considered Both Products
Bizzabo
Chose Bizzabo
We really only use Bizzabo for one client. And we use them because it's their preferred CRM.
Chose Bizzabo
In comparison with each of these services, Bizzabo is the only one that is customizable enough to accommodate our specific needs. Bizzabo is more of the one-stop-shop and allows us to manage our events and collateral from one universal spot. It keeps us more organized and has a …
Chose Bizzabo
Bizzabo has more capabilities than the above platforms. Primarily, you can host multiple sessions simultaneously, play pre-recorded content, and onboard external stakeholders to the environment. While Zoom and GoTo are more user-friendly, they do not have as robust options for …
Zoom Events & Webinars

No answer on this topic

Features
BizzaboZoom Events & Webinars
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Bizzabo
8.2
35 Ratings
2% below category average
Zoom Events & Webinars
-
Ratings
Responsive Design for Web Access8.330 Ratings00 Ratings
Mobile Application7.830 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.428 Ratings00 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Bizzabo
7.3
32 Ratings
14% below category average
Zoom Events & Webinars
-
Ratings
Calendar integration7.424 Ratings00 Ratings
Meeting initiation7.319 Ratings00 Ratings
Integrates with social media7.414 Ratings00 Ratings
Record meetings / events7.819 Ratings00 Ratings
Slideshows8.115 Ratings00 Ratings
Event registration5.730 Ratings00 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Bizzabo
8.1
22 Ratings
0% above category average
Zoom Events & Webinars
-
Ratings
Live chat7.920 Ratings00 Ratings
Audience polling8.317 Ratings00 Ratings
Q&A8.221 Ratings00 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Bizzabo
8.4
32 Ratings
0% below category average
Zoom Events & Webinars
-
Ratings
User authentication8.429 Ratings00 Ratings
Participant roles & permissions8.429 Ratings00 Ratings
Confidential attendee list8.223 Ratings00 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
Bizzabo
8.0
37 Ratings
3% below category average
Zoom Events & Webinars
9.3
31 Ratings
6% above category average
Branding options6.433 Ratings8.731 Ratings
Integration to Marketing Automation8.624 Ratings00 Ratings
Attendee list export9.036 Ratings00 Ratings
Virtual Event
Comparison of Virtual Event features of Product A and Product B
Bizzabo
7.3
41 Ratings
9% below category average
Zoom Events & Webinars
8.5
5 Ratings
7% above category average
Registration, RSVP, and ticketing6.040 Ratings9.05 Ratings
Email marketing5.136 Ratings8.83 Ratings
Livestreaming7.626 Ratings9.14 Ratings
Audience engagement8.431 Ratings8.55 Ratings
Event recording8.325 Ratings7.95 Ratings
Virtual booths7.713 Ratings8.02 Ratings
Networking7.629 Ratings7.53 Ratings
Event analytics8.138 Ratings9.15 Ratings
Best Alternatives
BizzaboZoom Events & Webinars
Small Businesses
Whova
Whova
Score 9.3 out of 10
Whova
Whova
Score 9.3 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Whova
Whova
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BizzaboZoom Events & Webinars
Likelihood to Recommend
5.6
(82 ratings)
8.5
(80 ratings)
Likelihood to Renew
9.1
(1 ratings)
2.0
(3 ratings)
Usability
5.9
(3 ratings)
8.8
(11 ratings)
Availability
9.1
(2 ratings)
-
(0 ratings)
Performance
9.0
(2 ratings)
-
(0 ratings)
Support Rating
5.9
(3 ratings)
7.2
(7 ratings)
Implementation Rating
9.1
(1 ratings)
10.0
(1 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
8.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
BizzaboZoom Events & Webinars
Likelihood to Recommend
Bizzabo
Bizzabo is really well suited for large-scale hybrid events. In this day and age, it's imperative to have a software that can successfully accommodate virtual and in-person attendees. Bizzabo blends these experiences extremely well. It is also great when event agendas are complex and need customizations - Bizzabo offers flexibility and has options for tracking session attendance. Bizzabo does not work well for smaller events with in-person only registrations. The risk of the equipment not working is high and, for smaller events, not worth the stress!
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Zoom
Zoom is well-suited for any service-based business that relies on face-to-face communications, whether for client meetings or external sales calls. Zoom also provides a good platform for internal team meetings to discuss creative ideas or for one-on-one sessions. Zoom is also excellent for larger webinars where you need to present to larger audiences.
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Pros
Bizzabo
  • Bizzabo makes setting up registration for an event very simple. You can make it more complex if you require that, but if you only need to capture basics and payment, it is easy to set up.
  • Making a custom event website is also very easy. There are a lot of widgets build in with content you might need, such as Speakers. While it takes a little bit of use to figure out how it works, once you know the basics, creating a multi page website with all your event info is super easy.
  • Creating custom ticket types and promo codes is full of options and it’s easy to allow many different options for purchasing tickets. From expiring ticket types to tracking promo codes, you can allow people to buy tickets with unlimited options (early bird, sponsor discounts, etc.)
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Zoom
  • Zoom calendar integration is a great way to see what calls are upcoming
  • Ease of use for screen sharing and video call settings
  • Zoom Workplace is reliable at blocking out external noise that should be muted from actual conversation taking place in calls
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Cons
Bizzabo
  • Our attendees complained about having to login every time to view content
  • You cannot be in the system working on the backend while a colleague is. We have found that the work doesn't save.
  • The email system is hard to format within Bizzabo
  • Staff would sometimes get kicked out of interact rooms. It would be nice to add virtual backgrounds in this space.
  • Reports were missing data and it took two weeks to get corrected
  • When recording a session, you have to go back and download it, and then upload it. This process should be easier.
Read full review
Zoom
  • I wish there were more polling options available in Zoom in general, and this extends to both webinar polling and post-webinar surveys. Could certainly do with a more robust polling feature set.
  • Setting up Registration for Zoom webinars can be very tricky, and I usually advise against webinar registration. The fact that users have to manually download an .ics to add it to their O365 calendars after registering means lots of issues with users attempting to join after registering early.
  • I would have complained about lack of breakout rooms for webinars, or the fact that the practice room can't be turned back on after it was turned off, but Zoom recently implemented webinar breakout rooms plus the Backstage feature, so both of these common complaints are now fully addressed!
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Likelihood to Renew
Bizzabo
Bizzabo has become integral to our ability to support and run events, so we will continue to renew as long as Bizzabo continues to run a great product.
Read full review
Zoom
We will be renewing with Zoom as long as it continues to meet our needs for client and lead outreach needs in a robust manner. With little error and an easy to use interface, Zoom has met our needs and exceeded our expectations. The cost is right and with a short learning curve, Zoom has been an easy decision to make and maintain.
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Usability
Bizzabo
Bizzabo is extremely user friendly. The website builder is very simple to use and can creative some astounding looking websites, with no technical know how. The setup of the account, adding users, managing events and user access to events, as well as creating events from scratch or from existing "templates" (actually just standard events that we set a far off date from and copy as a template) is very simple, but powerful as you can pick and choose exactly what to copy over. It is also a very user friendly platform for the attendees and speakers (both for virtual events and physical events for speakers as the speaker, and partner, portal is very simple to use and can be custom created for the exact specifications you need).
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Zoom
Zoom Events is complex, but gets "almost easy" with experience and good guidance. I tell people, "Hosting a meeting is like driving a car; hosting a webinar is like driving an 18-wheeler; and hosting a Zoom Event is like flying a commercial airliner." You need experience, training, and ongoing guidance to be good at Zoom Events. Zoom has staff that knows everything there is to know about Zoom Events, but finding them and reaching them isn't easy. There aren't many consultants out there that are affordable and experienced.
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Reliability and Availability
Bizzabo
We have always gotten prompt responses from the Bizzabo team when reaching out. Additionally, in the 2 years we've been working with them, we've never had any kind of platform outage that impacted us.
Read full review
Zoom
No answers on this topic
Performance
Bizzabo
We've never had any complaints from users about access to the platform or load times. From and admin portal perspective, no issues there either.
Read full review
Zoom
No answers on this topic
Support Rating
Bizzabo
Support is always quick to respond. However, some issues are out of their hand, and in these cases, it is a laborious process to then submit a suggestion for how to improve the product. However, where they can rectify an issue, support has gone above and beyond to deliver and do so efficiently and in a friendly manner.
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Zoom
Zoom [Video Webinar] has online web portal where user can take control of the meetings and their settings. It provides details of all the meeting happened and also provides participants list. It has support for webinars and recording also. Zoom [Video Webinar] gave special cloud permissions for paid users also from web portal and that can help in saving disk space.
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Implementation Rating
Bizzabo
I say this to everyone I talk about Bizzabo with - it was the best platform onboarding experience I've had with a vendor in 25 years in the industry. They were extremely thorough in the onboarding, ensuring that we were successful throughout the process. They had a frequent meeting cadence and the customer success manager was extremely prompt in answering any questions we had, jumping on calls when necessary.
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Zoom
Implementation was very feasible during our initial usage of the Zoom after COVID-19.
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Alternatives Considered
Bizzabo
Bizzabo is definitely a great choice for your event tool. I don't find it as robust as Cvent, but I do find it more useful than an Eventbrite. We selected Bizzabo because of our initial support team, but they eventually moved on, which started our problems with Bizzabo. It gives us more data than Eventbrite, which we appreciate.
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Zoom
We moved away from MS Teams due to several factors: 1)The ability to have a calendar reminder pop up for the upcoming webinar. 2)The ability to have Zoom automatically send a customized one hour reminder email to everyone who registered. 3)Webinar templates that speed up the setup of each of our webinars. 4)Integrated polling and collaboration tools.
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Contract Terms and Pricing Model
Bizzabo
The terms and pricing were very clear and understandable upfront. The ability to understand the drivers and levers that can be changed and the impact on the pricing really drove a high level of trust in the process.
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Zoom
No answers on this topic
Scalability
Bizzabo
It's spreadsheet heavy and has to be exact. The devil is in the details and if you miss a detail you have to fix it and redo it with all the changes that need to be made manually.
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Zoom
No answers on this topic
Return on Investment
Bizzabo
  • Since we have only used Bizzabo for a year we are still learning and figuring out the nuances of it but I would say that one thing it has done is impressed our current clients which makes them want to continue to work with us.
  • We hope to use Bizzabo as a tool to recruit more clients i the future
  • It has cut a third party out of the system as we have our own dedicated platform to use and do not have to rely on a separate agency to use a different platform.
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Zoom
  • Prior to Zoom, the best way to train was to travel to their business. Or to do it remotely, it was to allow multiple hours and allocating time to help them set up the technology. It was a mess. We were able to shave travel costs/technology implementation costs.
  • We no longer have to waste time playing technology ping pong, bouncing between different platforms. Zoom Video webinar just works.
  • My tech team used to have to set up the webinar events, because of how complicated GoToWebinar can be. Zoom makes it easy that anyone can do it.
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ScreenShots

Bizzabo Screenshots

Screenshot of Screenshot of event data from engagement metrics like check-ins, session attendance and ratings, to adoption insights like mobile app usage.Screenshot of the customized VIP portal that has information about the event.Screenshot of embedded audience reactions  where attendees can share their own reaction and sense everyone else’s. Attendees can share their excitement with the rest of the audience with clapping sounds, whistles, and audience buzzScreenshot of built-in networking tools to foster meaningful interactions

Zoom Events & Webinars Screenshots

Screenshot of features available for Zoom Events & WebinarsScreenshot of features available for Zoom EventsScreenshot of new and enhanced features