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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud Grantmaking

    Score9 out of 10
    N/ABlackbaud Grantmaking (formally GIFTS Online) is part of Blackbaud’s extensive portfolio of software, services, data intelligence and expertise that powers social good. Blackbaud Grantmaking delivers grantmaking capabilities configured to meet the user's needs, and to improve efficiency with personalized online grant applications and report forms, personalized user dashboards, and simplified financial processing tools. By providing access to giving data, including standard, advanced, and ad hoc…N/A

    YourCause

    Score10 out of 10
    N/AYourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.N/A
    Pricing
    Blackbaud GrantmakingYourCause
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud GrantmakingYourCause
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsProduct pricing varies based on company needs and employee size.
    More Pricing Information
    Best Alternatives
    Blackbaud GrantmakingYourCause
    Small Businesses
    Submittable
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Submittable
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Blackbaud GrantmakingYourCause
    Likelihood to Recommend
    9.0
    (24 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    5.6
    (6 ratings)
    7.8
    (5 ratings)
    Usability
    8.3
    (2 ratings)
    9.0
    (15 ratings)
    Availability
    -
    (0 ratings)
    7.5
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (2 ratings)
    Support Rating
    8.0
    (4 ratings)
    7.3
    (14 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (3 ratings)
    Implementation Rating
    8.2
    (1 ratings)
    5.5
    (14 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    6.5
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.5
    (2 ratings)
    User Testimonials
    Blackbaud GrantmakingYourCause
    Likelihood to Recommend
    Blackbaud
    As I mentioned, cost is prohibitive for us. Because it is highly customizable, it is very powerful, but if you are looking for an intuitive, easy to use solution right "out of the box" solution because you have few staff and no IT dept. this may not be the best fit (unless they develop some lower cost / less customizable options?). That being said, we have managed to implement successfully with no IT. I completed the implementation, code the application and online reporting forms (using HTML) and use Blueprint to customize what we need, but it has been a big learning curve and an investment of time to manage the back end of the program. I will say that training new general users is pretty straight forward so their ability to search for information they need and quickly is greatly enhanced. The automatic customized reports and reminders are pretty great, and the overall integrity of our processes and data are greatly improved. Sometimes we wonder if it is overly complex and if there is a way e could "hide" more of the aspects that are not relevant to us, or that we are not using, so we can have a cleaner interface.
    Incentivized
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    Blackbaud
    In my experience I feel YourCause is well suited for: Companies that need to manage multiple corporate giving, volunteering, and grant making programs, etc. on one platform. For companies looking for an easy and effective way of vetting non-profit organizations. Those organization focused on employee engagement and looking to measure employee participation and using data to share impact and storytelling. Company platform super users or platform admins looking to influence new products and ideas as early adopters.
    Incentivized
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    Pros
    Blackbaud
    • We like to create our own numbering system and Blackbaud Grantmaking allows us that flexibility. When we were having issues with items being in numerical order the tech support was amazing.
    • Creating your own forms is very important for us. We have several different donors and we have a grant application form and a report form for each one. They are easy to create as well as update and access.
    • Alternative ways to hunt for information. I can access a grant by the organization name, project name, grant number or even the name of the person who submitted the grant application. This is critical in a case where the program officer has a nickname for the grant (you can include that as well in the profile) and can't remember anything else.
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    Blackbaud
    • The Engagement Element functionality is flexible and user-friendly.
    • The IRS database integration is a great feature when employees are able to choose any charity in the U.S.
    • It is very helpful to see your total community impact (volunteering and giving) on one page.
    • Our dedicated account manager is great - very responsive and proactive.
    • Integration with Workday.
    Incentivized
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    Cons
    Blackbaud
    • Application linking process is time consuming
    • System enhancement ideas must be submitted to a community portal and other users must take the initiative to vote on their favorite ideas instead of vendor programmers collecting received ideas and doing the work themselves.
    • Lack of conditional logic in online application
    • Communication with other Blackbaud products notably Employee Volunteering and Engagement (fka AngelPoints)
    Incentivized
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    Blackbaud
    • There is not a blogging feature, it would be great to have that as an innovative feature in the future. Many firms are lookign at new ways to always share their stories, story tell, and allow their employees to share their volunteer and charitable giving passions.
    • It would be very beneficial if external NPOs could create events within CSRconnect on the compamy's behalf. This would help drive volunteerism and the administrative burden.
    • There are a lot of steps to "Give" to an NPO and also request a company match.
    • There are no generic toolkits to help onboard new companies to show them how to set up different features i.e. playbook. There is not a guide that outlines the different tools and functions, etc.
    Incentivized
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    Likelihood to Renew
    Blackbaud
    As long as there is continued development in the product allowing us to create efficiencies, streamline operations, deliver on our reporting requirements and the usability for internal and external partners remains strong we would have no reason to look elsewhere from a systems perspective. If costs changed substantially we'd have to look at different options to meet our cost savings objectives.
    Incentivized
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    Blackbaud
    We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
    Incentivized
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    Usability
    Blackbaud
    There is room for improvement and the development of the software seem slow. As customers, we hear a lot about what's in development and promises of new features rolling out. However, it feels like those developments take a really long time to show up in they system for my day-to-day use.
    Incentivized
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    Blackbaud
    The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
    Incentivized
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    Reliability and Availability
    Blackbaud
    No answers on this topic
    Blackbaud
    It is available when needed. It can be very slow at times.
    Incentivized
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    Performance
    Blackbaud
    No answers on this topic
    Blackbaud
    We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
    Incentivized
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    Support Rating
    Blackbaud
    When it was microwaves they were a lot more Hands-On assistance, but since merging they have better tracking of the issues.
    Incentivized
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    Blackbaud
    The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
    Incentivized
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    Online Training
    Blackbaud
    No answers on this topic
    Blackbaud
    It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
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    Implementation Rating
    Blackbaud
    Preparing and cleaning up your data prior to implementation, will make the process much smoother and easier. Garbage in, garbage out.
    Incentivized
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    Blackbaud
    I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges
    Incentivized
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    Alternatives Considered
    Blackbaud
    At the time that I used GrantedGE, the product was in the development stages and there were a lot of bugs and issues with functionality. The customer service didn't have the bandwidth to quickly respond to issues. BlackBaud's customer service and history in the field are advantages
    Incentivized
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    Blackbaud
    When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many countries/languages was impressive as we were expanding. Their platform for the end user was also significantly more advanced, easy to use and modern than others.
    Incentivized
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    Scalability
    Blackbaud
    No answers on this topic
    Blackbaud
    It has worked for our large company fine.
    Incentivized
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    Return on Investment
    Blackbaud
    • It has increased our return on reaching our business objectives.
    • It has moved us (or started to move us) to a better place in reporting and transparency.
    • It has helped us transition from an act of corporate giving to a goal of social change.
    Incentivized
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    Blackbaud
    • We have been able to more accurately track global volunteerism.
    • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
    • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
    Incentivized
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    ScreenShots

    Blackbaud Grantmaking Screenshots

    Screenshot of Application InboxScreenshot of Workflow tool

    YourCause Screenshots

    Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.