39 Ratings
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Score 8.7 out of 100
40 Ratings
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Score 9 out of 100

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)

If I had to recommend an endpoint AV solution, [BlackBerry Protect (CylancePROTECT)] would be on the list...in fact at the top of the current list. It is a cost effective solution. When we did the bakeoff in our selection we built 3 generic W10 PCs. We located a Malware repository on the internet and downloaded a package of 100. The first solution stopped 80% from installing, the second stopped 100%, [BlackBerry (CylancePROTECT)] would not let the package download! Winner winner chicken dinner :)
Rod Payton | TrustRadius Reviewer

CrowdStrike Falcon

[CrowdStrike Falcon Endpoint Protection] is well suited for smaller to larger businesses that want a full scale protection for the endpoints. Crowdstrike has a suite a full suite of granular security modules that range from anti-virus to an advanced Endpoint Detection and Response platform.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

BlackBerry Protect (CylancePROTECT)
8.3
CrowdStrike Falcon
8.9
Anti-Exploit Technology
BlackBerry Protect (CylancePROTECT)
8.2
CrowdStrike Falcon
9.0
Endpoint Detection and Response (EDR)
BlackBerry Protect (CylancePROTECT)
8.5
CrowdStrike Falcon
9.4
Centralized Management
BlackBerry Protect (CylancePROTECT)
8.2
CrowdStrike Falcon
8.9
Hybrid Deployment Support
BlackBerry Protect (CylancePROTECT)
6.7
CrowdStrike Falcon
7.8
Infection Remediation
BlackBerry Protect (CylancePROTECT)
8.9
CrowdStrike Falcon
9.0
Vulnerability Management
BlackBerry Protect (CylancePROTECT)
8.7
CrowdStrike Falcon
8.6
Malware Detection
BlackBerry Protect (CylancePROTECT)
9.1
CrowdStrike Falcon
9.3

Pros

BlackBerry Protect (CylancePROTECT)

  • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
  • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
  • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

Cons

BlackBerry Protect (CylancePROTECT)

  • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
  • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
It's simply been the best product I've used and tested within the past four years.
Eric Rise | TrustRadius Reviewer

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Usability

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 10.0
Based on 1 answer
  1. Great product
  2. Great technology
  3. Great people
  4. Great leader (Stuart McClure)
  5. Great Service
I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
Shaun van Niekerk, CISSP | TrustRadius Reviewer

CrowdStrike Falcon

No score
No answers yet
No answers on this topic

Support Rating

BlackBerry Protect (CylancePROTECT)

BlackBerry Protect (CylancePROTECT) 7.9
Based on 8 answers
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
Brandon Engel | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike Falcon 8.6
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BlackBerry Protect (CylancePROTECT)

Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
Anonymous | TrustRadius Reviewer

CrowdStrike Falcon

CrowdStrike is the only software we have used or tried that actually held up to what they said they would do and could do. I have tried multiple different products and was able to sneak exploits by them all while using and testing them - I was not able to do so with CrowdStrike.
Anonymous | TrustRadius Reviewer

Return on Investment

BlackBerry Protect (CylancePROTECT)

  • We have the piece of mind that our endpoints are protected.
  • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
  • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
Andrew Vawdrey | TrustRadius Reviewer

CrowdStrike Falcon

  • It doesn't cover legacy systems.
  • An update stopped a critical service that took about 5 hours restart; investigations are still happening.
  • Mobile compatibility arrived too late and the integration wouldn't be as robust as the main MDM solution. It didn't meet the requirements.
Samuel Hadid | TrustRadius Reviewer

Pricing Details

BlackBerry Protect (CylancePROTECT)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlackBerry Protect (CylancePROTECT) Editions & Modules

Additional Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BlackBerry Protect (CylancePROTECT)
8.7
CrowdStrike Falcon
9.1

Likelihood to Renew

BlackBerry Protect (CylancePROTECT)
10.0
CrowdStrike Falcon

Usability

BlackBerry Protect (CylancePROTECT)
10.0
CrowdStrike Falcon

Support Rating

BlackBerry Protect (CylancePROTECT)
7.9
CrowdStrike Falcon
8.6

Add comparison