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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bloomfire

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

    $25

    per month

    Spike

    Score4 out of 10
    N/ASpike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.

    $4

    per month billed annually per member

    Pricing
    BloomfireSpike
    Editions & Modules
    Basic
    $25.00
    per month
    Starter
    $0
    Teamspace - Team
    $4
    per month billed annually per member
    Teamspace - Team
    $5
    per month per member
    Email App - Pro
    $5
    per month billed annually per member
    Teamspace - Business
    $8
    per month billed annually per member
    Email App - Pro
    $8
    per month per member
    Teamspace - Business
    $10
    per month per member
    Email App - Ultimate
    $10
    per month billed annually per member
    Email App - Ultimate
    $16
    per month per member
    Offerings
    Pricing Offerings
    BloomfireSpike
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$25No setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BloomfireSpike
    Considered Both Products
    Bloomfire
    No answer on this topic
    Spike
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    90 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    160 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    73 Answers
    No answers on this topic
    Features
    BloomfireSpike
    Project Management
    Comparison of Project Management features of Bloomfire and Spike
    Feature
    Bloomfire
    -
    Ratings
    Spike
    8.9
    3 Ratings
    14% above category average
    Task Management00 Ratings9.03 Ratings
    Gantt Charts00 Ratings9.03 Ratings
    Scheduling00 Ratings9.03 Ratings
    Workflow Automation00 Ratings9.52 Ratings
    Mobile Access00 Ratings7.63 Ratings
    Search00 Ratings8.63 Ratings
    Visual planning tools00 Ratings9.52 Ratings
    Communication
    Comparison of Communication features of Bloomfire and Spike
    Feature
    Bloomfire
    -
    Ratings
    Spike
    8.5
    3 Ratings
    7% above category average
    Chat00 Ratings10.03 Ratings
    Notifications00 Ratings10.03 Ratings
    Discussions00 Ratings8.03 Ratings
    Surveys00 Ratings7.52 Ratings
    Internal knowledgebase00 Ratings8.52 Ratings
    Integrates with GoToMeeting00 Ratings6.52 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.52 Ratings
    Integrates with Outlook00 Ratings8.73 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Bloomfire and Spike
    Feature
    Bloomfire
    -
    Ratings
    Spike
    8.5
    3 Ratings
    6% above category average
    Versioning00 Ratings8.73 Ratings
    Video files00 Ratings8.33 Ratings
    Audio files00 Ratings9.03 Ratings
    Document collaboration00 Ratings8.73 Ratings
    Access control00 Ratings9.02 Ratings
    Advanced security features00 Ratings8.73 Ratings
    Integrates with Google Drive00 Ratings8.02 Ratings
    Device sync00 Ratings8.03 Ratings
    Best Alternatives
    BloomfireSpike
    Small Businesses
    Slite
    Score5.7 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Zendesk Guide
    Score9.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Guru
    Score8.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BloomfireSpike
    Likelihood to Recommend
    9.2
    (174 ratings)
    9.3
    (3 ratings)
    Likelihood to Renew
    8.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (14 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    BloomfireSpike
    Likelihood to Recommend
    Bloomfire
    Ad testing:
    • PTS: needed to bring a new senior marketing team member up to speed on how we got to our current TV campaign
    • Solution: Series featuring consumer insights, why specific spokesperson, agency brief, the entire creative process - scrips, animatics, rough cuts, feedback, and testing at each step. Including the actual creative from each step.
    • Total time to build: 1 hour
    Concept testing:
    • PTS: things get lost, findable but version control
    • Solution: everything in one placeConcepts, testing, IHUTs, verbatims, videos with transcripts. Reduces the possibility of missing something, helps with any builds (reuse), but gives us a the chance to dig deeper. Example: search on terms like "indulgent", or "crispy" or "share" much faster
    • Total time to build: 1 hour
    Incentivized
    Read full review
    Spike
    Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
    Incentivized
    Read full review
    Pros
    Bloomfire
    • Quickly reach out to whatever employee segment you want to reach by posting a topic and it will send a notification to everyone in that group with a link to the posting.
    • Bloomfire saves all of the previous posts so in your free time you can go to the site, and explore the various range of topics others have posted. The information on there will only be as good as the person posting it, but it will be people within your company and industry posting it. So it will always be helpful.
    • Bloomfire is a place to be noticed by your peers. Have a great topic you want to express, my company allows all to post there as long as we keep it professional. So you can share your ideas or experiences in a safe and productive manner. But we do have some fun on there too!
    Incentivized
    Read full review
    Spike
    • There is an uniform experience because it consolidates email accounts.
    • Spike's chat-like interface is its main selling feature.
    • Files may be easily shared by connecting to cloud services.
    Incentivized
    Read full review
    Cons
    Bloomfire
    • I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
    • Live Q+A sessions for group onboarding initiatives.
    • Ability to label bookmarks by priority/job type.
    Incentivized
    Read full review
    Spike
    • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
    • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
    • Email Signature in HTML is still not taught as the capability, which I'd love to see.
    Incentivized
    Read full review
    Likelihood to Renew
    Bloomfire
    Most likely we will renew, our team needs a refresher on possible opportunities to advance our usage and learning of opportunities to move this answer to a 10, can't live without it.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Usability
    Bloomfire
    Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Support Rating
    Bloomfire
    I have not needed to pose questions to the support team yet, as it is a very simple piece of software to use, however, its help documents and the bot ready to answer questions let me know I am in good hands. The help center could load a little quicker, but that's my only complaint.
    Incentivized
    Read full review
    Spike
    No answers on this topic
    Alternatives Considered
    Bloomfire
    I like Bloomfire because it is more concise with the work I do whereas Google search engine would provide broader information. It has just been so user-friendly, and easier to use [than] I could have imagined. I would use this program over any other that I have tried in the past.
    Incentivized
    Read full review
    Spike
    The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
    Incentivized
    Read full review
    Return on Investment
    Bloomfire
    • Feedback from users in being able to perform transactions for members has greatly improved.
    • There has been an increase in engagement of material presented in posts by learners in training classes.
    • Reps and agents say they feel confident they can easily locate information if ever there is a need on the front line.
    Incentivized
    Read full review
    Spike
    • However, the app is too tiny to accurately quantify its return on investment (ROI).
    • Multiple times, I've gotten to zero emails in my inbox.
    • It was easy to communicate without exchanging long texts.
    Incentivized
    Read full review
    ScreenShots

    Bloomfire Screenshots

    Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.