Item: Bloomfire
Rating: 9
Author: Maxwell Bashy

Overall Satisfaction with Bloomfire

Use Cases and Deployment Scope

Bloomfire is our primary tool for onboarding across different verticals at Kargo. When the new hires start, we choose a relevant vertical (e.g. business intelligence, revenue operations, product management) and then have access to a host of different training sessions. These sessions vary and can be in the form of videos or articles. The main problem Bloomfire addresses is needing to get employees up to speed quickly and efficiently, and allows employees to access the information most relevant to them.

Pros and Cons

Pros

Segments information resources by category.
Leverages video in tandem with slides/text to provide a diverse suite of learning formats.
Community access lets you know what people in your organization are working on currently.

Cons

I would recommend adding a feature to combine different posts/series by job title (so in addition to the Revenue Ops category, there could be a structured walkthrough for Revenue Manager).
Live Q+A sessions for group onboarding initiatives.
Ability to label bookmarks by priority/job type.

Return on Investment

Bloomfire has a notable impact on the speed at which new team members onboard.
Helps standardize our best practices by directing users (employees) to the same resources for a given question (i.e. how to pull a traffic report from Looker).
Allows employees to gain access to higher-quality information and helps eliminate the bias of individual people teaching a given subject, as opposed to a collaborative group learning effort.

Key Insights

Do you think Bloomfire delivers good value for the price?

Yes

Are you happy with Bloomfire's feature set?

Yes

Did Bloomfire live up to sales and marketing promises?

Yes

Did implementation of Bloomfire go as expected?

Yes

Would you buy Bloomfire again?

Yes

Alternatives Considered

Hive Data and monday.com

Hive is the closest competitor to Bloomfire that I have encountered. Its main benefit is the ability to manage individual tasks along with accessing larger hosts of information. I think that Bloomfire is better at the organizational component on a Macro level, however, Hive is very handy for the delegation of specific tasks and I think this could be a valuable addition to Bloomfire's capabilities.

Other Software Used

Looker, Sketch, KrakenD, Atlassian JIRA Align (formerly AgileCraft)

Likelihood to Recommend

I think Bloomfire is most appropriate in a medium to large business entity since onboarding can be difficult without an organized tool to prioritize job functions. It would be most well suited for positions that incorporate data analytics/reporting and consist of regular deliverables. So for example: if an accountant wants to learn how to compile a cash flow statement but also has to turn it into a client-facing presentation, there are resources specific to internal accounting and then separate resources (also in the accounting vertical) for data visualizations and client reporting.

Comments

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Excellent Tool That Facilitates Better Internal Organization and Catalyzes Employee Happiness