Blue Yonder Warehouse Management vs. Inventory Interface vs. Lightspeed Retail

The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.

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It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.

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• Cycle counting--great feature for inventory accuracy.
• System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
• CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!

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• Lightspeed Retail has great reports that are very easy to read and understand.
• Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.

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• Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
• As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
• As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.

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• With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
• Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
• Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
• Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
• Weak system for receiving purchase orders.
• Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.

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Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.

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I found RedPraire to be the best system I have used of the years.

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Simply well designed with obvious icons per component, making it easy to interface with.

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I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.

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RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.

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Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not

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• Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
• Order processing was done at more than 7% of the average TAT with the use of this service.
• End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.

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• Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
• Faster processing through tills means happier customers and more sales per hour.
• Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.