BlueSnap vs. Recurly

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BlueSnap
Score 8.8 out of 10
N/A
BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable billing plans, automated payment management, and global optimization practices.N/A
Recurly
Score 7.5 out of 10
Enterprise companies (1,001+ employees)
Recurly is a subscription billing platform and manages customer communications via email, business performance monitoring, and account changes. A merchant bank account is required to work with Recurly. A payment gateway is part of the product but it integrates with other gateways, such as PayPal, to give shoppers a more comprehensive suite of payment options.
$0
per month
Pricing
BlueSnapRecurly
Editions & Modules
No answers on this topic
Core
$0/month plus first $40k/mo. in revenue included for first 12 months
per month
Professional
Get a custom quote
per month
Elite
Get a custom quote
per month
Offerings
Pricing Offerings
BlueSnapRecurly
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
BlueSnapRecurly
Small Businesses
Stripe Payments
Stripe Payments
Score 8.4 out of 10
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.6 out of 10
Medium-sized Companies
Braintree, a PayPal service
Braintree, a PayPal service
Score 6.5 out of 10
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises

No answers on this topic

Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BlueSnapRecurly
Likelihood to Recommend
8.8
(9 ratings)
6.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(2 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
BlueSnapRecurly
Likelihood to Recommend
BlueSnap Inc.
Bluesnap admin usability is much higher than other processing gateways on the market. The integration and reporting is above average
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Recurly
I think it works best for scenarios where it involves recurring billing. A subscription-based business model can benefit on the platform and maximize its features. It has great customization when it comes to billing cadence, pricing, prepayment, discount options, among others. It also works perfectly with one-off charges so either way, it's a win. It has great integration with Stripe too.
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Pros
BlueSnap Inc.
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
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Recurly
  • It is very easy to track MRR, which gives you insights into your overall revenues and health of the subscriptions. Though MRR is pretty easy to calculate Recurly puts it beautifully on the dashboard which is very easy to read.
  • LTV, Recurly calculates lifetime value which is a good insight for adjusting Marketing spends. Even this is available on the dashboard.
  • The other features like Subscriber churn Rate, Average revenue per customer etc are really great and would help the marketing team a lot.
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Cons
BlueSnap Inc.
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
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Recurly
  • The coupons feature is a bit cumbersome. It can become tricky to set up, apply, and un-apply coupons for a particular client. If you have special billing cases where you discount for a few months or give a client service in any irregular fashion, using coupons can become tricky.
  • We have a referral program with our clients where they receive a perpetual monthly discount for each client they refer to use. The client receives this discount as long as their referral remains active with us. We would like to be able to apply a discount to a client account, and have the ability to remove that discount in the event a referral ends service with us. In some cases a client has referred several clients, and we would like to apply a discount for each referral, and still have the ability to remove one or more discounts as referrals begin and end service with us. Currently there is no way to do this in Recurly. There isn't even a very good work-around, which is disappointing.
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Likelihood to Renew
BlueSnap Inc.
No answers on this topic
Recurly
I believe we would continue to use Recurly because they have shown that they are continually improving their software, and they listen to their customers
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Support Rating
BlueSnap Inc.
No answers on this topic
Recurly
They have always been quick to respond and help. I love their chat feature at the bottom right-hand corner of the platform.
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Alternatives Considered
BlueSnap Inc.
Merchant e solutions has a truly awful admin website and is clunky to use. There are almost no options for customization. Bluesnap allows configuration to fit our needs and a much better customer service experience.
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Recurly
Fewer codings are needed, however, the simplicity with Recurly is found once all the information needed is there. I have seen where Recurly is integrated with any other product we use; however, Salesforce does have the ability to be integrated with other products. This is done through coding.
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Return on Investment
BlueSnap Inc.
  • Pro-Active Support Response.
  • Seamless Integration with our CRM and other tools.
  • Offering Multiple Payment Options to Customer leading to more conversions.
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Recurly
  • Providing an interface for our subscribers to manage their own accounts has simplified our business tremendously. This alone has freed up hours of our staff's time each day.
  • Many customers receive new credit cards due to expiration or fraud. The time we spent in updating this information prior to using Recurly's Revenue Recovery feature versus now is significant.
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ScreenShots

Recurly Screenshots

Screenshot of Features to set up and test different products, plans, and pricing options, plus promotional tools like free trials, coupons, and gift subscriptions and cards to attract more customers.Screenshot of payments with smart routing to improve transaction success rates and conversions by offering a variety of payment methods, such as credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay, and ACH.Screenshot of the flexible ways to configure subscription billings workflows, and automate recurring invoicing based on the subscription parameters.Screenshot of automated dunning communications to increase collection effectiveness. Configurable across period and timing, if the payment is past due or declined, selected and personalized dunning campaign launch.