Likelihood to Recommend
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
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SimplyBook.me is actually well suited for product/service based business which require one to one involvement with clients or prospects or if the users need support. SimplyBook.me comes really handy for booking the concerned person's time slot as per their availibility or open time, both parties can see their availibility and connect/sync accordingly.
Read full review Pros Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity. Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting. I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists. Read full review It is nice web application through which we can manage our meetings and events. it have simple user interface and very user friendly It have notification , through which we get alert message about our meetings , event , task, and much more We can Upload many documents into this for our references and futures purpose Read full review Cons Booker has had some system failures recently that have caused a hard time for us. Sometimes Booker updates reset certain features which cause us to have to reset everything. The Booker app does not have the same features as the full site which sometimes does not make it easy for us. Read full review Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder. Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for. The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app. Read full review Likelihood to Renew
Because I'm so familiar with it. I'll definitely reconsider.
Read full review Usability
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
Read full review Support Rating
Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
Read full review Implementation Rating
As far as I know, implementing Booker into our business was fairly easy.
Read full review Alternatives Considered
When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
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This software works far better for this specific industry when placing candidates in the medical field. The reason why is client information for companies and candidates is important to provide to each party.
does an okay job at this but the integration could use work. EngageBay has a lot of other tools and isn't primarily a calendar tool but the calendar has basic features we used.
Read full review Return on Investment Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders. Increased employee / staff communication, they can now log in and see their schedules. Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute. Read full review In around an hour or so, I have been able to solve my worries about getting paid, organizing my time, leaving me the time and energy to teach and to concentrate on promoting my business. It's allowed me, in one stroke, to move forward my plans to add native-speaking language tutors to engage in follow-up courses. Read full review ScreenShots SimplyBook.me Screenshots