Booker vs. x.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Booker
Score 7.8 out of 10
N/A
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.
$129
per month
x.ai
Score 9.4 out of 10
N/A
x.ai is an artificial intelligence-based scheduling platform from the New York headquartered company of the same name.N/A
Pricing
Bookerx.ai
Editions & Modules
Starter
$129
per month
Accelerate
$269
per month
Ultimate
$429
per month
No answers on this topic
Offerings
Pricing Offerings
Bookerx.ai
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$250 No setup fee
Additional Details——
More Pricing Information
Best Alternatives
Bookerx.ai
Small Businesses
vCita
vCita
Score 9.7 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
Chili Piper
Chili Piper
Score 8.8 out of 10
Calendly
Calendly
Score 9.2 out of 10
Enterprises
Zoom
Zoom
Score 8.2 out of 10
Zoom
Zoom
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bookerx.ai
Likelihood to Recommend
7.3
(18 ratings)
9.0
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.3
(3 ratings)
-
(0 ratings)
Support Rating
6.0
(3 ratings)
10.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bookerx.ai
Likelihood to Recommend
MINDBODY
Booker is very user friendly with videos to help our staff who are setting up schedules. It has very robust features that our school district didn't really need when we piloted it. It has a great option for widgets to be added to websites, whether district or school site. We find that the more widgets are available, the more appreciative our parents are. This is definitely a product that is used in the business world and not in the school district world so it doesn't really have the personalization we need as a school district or a school sites. Should the site change its potential customers, it would be a great fit for us because scheduling is very challenging in a large school district, be it at the district level or at individual school sites
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x.ai
X.ai is very well suited for a departmental type use where Amy has access to everyone's calendar. It is a requirement that people keep their calendars up to date and live by them. Otherwise Amy might think that you are free when you have a flight booked or are on vacation. She is extremely good for those times when a prospect agrees to talk to you at a conference. I just send them a quick email, cc Amy and tell her to set up a call, and it magically shows up on my calendar!
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Pros
MINDBODY
  • Booker does very well as a point of sale program. From front desk check out to back end report generation, Booker gives us an accurate daily picture of business activity.
  • Booker is very good at tracking gift certificate activity. We have a large number of gift certificates and are able to find, edit and void with ease. We are also able to look at the history for each individual certificate or series which helps in troubleshooting.
  • I do not work with scheduling myself but staffers have found Booker to be a valuable tool for managing rooms and therapists.
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x.ai
  • x.ai makes it easy to initiate, schedule, and manage meetings with internal and external constituents. Especially in the case of internal constituents, scheduling is almost instantaneous on the team plan because the AI can see the available/busy schedules for anyone in our G Suite domain and schedule meetings based on my preferences and the other person's availability.
  • The calendar function makes it easy for me to share a limited calendar with others so that they can automatically schedule a meeting with me without having to go back and forth.
  • The customer service team at x.ai is stellar. They are kind, quick to respond, and typically resolve cases on the first try. They are also incredibly receptive to feedback and new ideas that often get incorporated into the product.
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Cons
MINDBODY
  • Booker has had some system failures recently that have caused a hard time for us.
  • Sometimes Booker updates reset certain features which cause us to have to reset everything.
  • The Booker app does not have the same features as the full site which sometimes does not make it easy for us.
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x.ai
  • One person mentioned that the zoom link isn't easy to open from the calendar appointment
  • Some people have been confused by using the names "Amy" or "Andrew", not realizing these are AI bots. So, I now use the "X.ai scheduler" to avoid confusion
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Likelihood to Renew
MINDBODY
Because I'm so familiar with it. I'll definitely reconsider.
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x.ai
No answers on this topic
Usability
MINDBODY
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
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x.ai
No answers on this topic
Support Rating
MINDBODY
Booker is not always that quick to respond however, I will say, they do research the problem before getting back to you which I do like. Overall, they are kind and helpful in their responses. Though one big concern is that when there is a larger issue, they are not the best at circling back and contacting us to let us know if or how it has been resolved.
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x.ai
Support has been quick. We have not really had an issue, more just implementation questions.
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Implementation Rating
MINDBODY
As far as I know, implementing Booker into our business was fairly easy.
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x.ai
No answers on this topic
Alternatives Considered
MINDBODY
When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
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x.ai
Heard about Claralabs AI assistant from friends using this service. But I found x.ai to be suited for my requirements. Claralabs is also good but when it comes to pricing and ROI, x.ai is better.
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Return on Investment
MINDBODY
  • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
  • Increased employee / staff communication, they can now log in and see their schedules.
  • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
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x.ai
  • I have hours back in my schedule every week, meaning I have more billable time, free time, and fewer things to worry about!
  • Having an AI assistant fits for my personal brand.
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ScreenShots

Booker Screenshots

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