Box vs. SignRequest, now part of Box

Box

SignRequest, now part of Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Box	Score 8.8 out of 10	N/A	Box is an online Intelligent Content Management solution that caters to individual users as well as businesses.	$7 per month per user (3 minimum)
SignRequest, now part of Box	Score 9.7 out of 10	Small Businesses (1-50 employees)	SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.	$0 per user

Pricing

Box

SignRequest, now part of Box

Editions & Modules

Business Starter: $7
per month per user (3 minimum)
Business: $20
per month per user (3 minimum)
Business Plus: $33
per month per user (3 minimum)
Enterprise: $47
per month per user (3 minimum)
Enterprise Plus: $50
per month (billed annually) per user (3 minimum)
Enterprise Advanced: Contact us
per month per user (35 minimum)

Start: $0.00
per user
Professional: $8.00
per user
SME: minimal $16.00
$4.00 per user
Enterprise: Custom
per user
API: Custom
per installation

Offerings

Pricing Offerings
Box	SignRequest, now part of Box
Free Trial
Yes	Yes
Free/Freemium Version
Yes	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

Optional

No setup fee

Additional Details

A discount is available for annual pricing.

For text message verification and bank payment verification additional fees apply

More Pricing Information

Community Pulse
	Box	SignRequest, now part of Box
Considered Both Products	Box Cameron Markell Nolan Content Manager Chose Box I believe that anyone with exposure to software like Dropbox or Google Drive will have an easier transition when attempting to use Box. Where Box could improve is having a refresh of the UI/UX design. With an improvement to the design, Box can be more responsive and widely … Incentivized Helpful? Verified User Anonymous Chose Box The best user experience of any of the major cloud data providers. As it's not a product of any of the other major technology companies, it remains agnostic to the many platforms / features that everyday users want to have. Incentivized Helpful? Verified User Anonymous Chose Box I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. DropBox online file management was not as easy to navigate as Box. However, DropBox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the … Incentivized Helpful? Ragul Kumar Research Executive II Chose Box Box is more professional when comparing other alternatives Incentivized Helpful? Leon Prather II, CTS Manager of Digital Services Chose Box Box is nowhere as deep as Google Drive due to the breadth of Google's ecosystem, but it is a self-contained mini-DAM that most will find works really well. The added bonus of built in Gmail sharing is a nice addition. Incentivized Helpful? Innsu (Daniel) Kim Sr. Engineer Chose Box Less space and features Incentivized Helpful? Ehud Lehavi Quality Assurance Associate Chose Box Exactly the same. Works just as fine and smooth! Incentivized Helpful? VN Vicky Negi Lead UI/UX Chose Box Google Drive is a bit slower for sending and receiving files. Box helps sending links for files directly once you share it with team members. Box is good for user interaction for files sharing. And helps users to quickly download files for internal review. I like using Box for … Incentivized Helpful? Pjeter Gjergjaj Senior Network Engineer Chose Box They are kind of the same. And both of them do their job as promised. But for company and project wise I think that Box slightly wins for some points. Which [makes him] win over Google Drive (don't forget that google drive is very easy to use and has a lot [of] nice features … Incentivized Helpful? Verified User Anonymous Chose Box Box has fewer features than Dropbox and that makes it easier to use. Incentivized Helpful? RC Rusty Carlson Field Underwriter Chose Box The first benefit of using Box that comes to my mind is the cost advantage. Box is generally more affordable and easy-to-use than Dropbox Business because it eliminates the cost of hardware and maintenance which translates into significant cost savings. Box team maintains, … Incentivized Helpful? ES Elizabeth Schneider Senior Global Marketing Manager Chose Box Most of these cloud storage platforms have a simple interface and provide a feature of drag and drop to easily upload a file to the online drive with little or no expert knowledge. However, Box goes a step further to store data across redundant servers so that even if one of … Incentivized Helpful? NN Natalie Nickens Chief Administrative Officer Chose Box The first reason that makes Box worth considering is the ability to ensure each authorized network participant can access the stored files. Another key advantage of using Box is that essentially all organization files and backups can be stored on the Box server and with the … Incentivized Helpful? Lochan Kalicharan Desktop Support Specialist Chose Box Among many other solutions box has been vetted by our security professionals and deemed to be the best solution for our particular organization. This lends to many of box's security features that still allow for collaboration and secure file sharing. Incentivized Helpful? DL David Lopez Marketing Data Information Services Officer Chose Box Neither pCloud nor Sync.com comes with unlimited storage, even though they are cheaper than Box. They also do not match most of Box's business features like custom branding and data loss protection. Incentivized Helpful? Alan Bloxham Project Manager Chose Box We selected Box when our clients were specifically requesting us to use that app. Incentivized Helpful? Bhawnish Kumar Implementation Engineer Chose Box Box has cheap storage pricing and so is preferred by small organizations, and easy to use app and sync make it a good product to use. Cross platform file sharing and editing over the cloud is one of the best features it has. Incentivized Helpful? James Dean Senior Software Engineer Chose Box It gives different bands to give access to others to see documents which [helps] us to maintain confidential information easily and do what need. The best alternative to other cloud storage because of uploading and sharing the document. Incentivized Helpful? Elena Heyl Global Head of Data Science Chose Box For us switching to Box [was] a big move. It saves us from big problems and troubles which we were already facing while using the other software. Those use a lot of effort and have zero results in terms of results. Box has been a great find for us. Incentivized Helpful? Juliane Steudel Head Of New Business Chose Box Compared to all the listed alternatives I would give Box a good rating, because regardless of all the things normally associated with data, Box is always protecting all types of data with great efficiency and full responsibility. Incentivized Helpful? Grace Wachina Software Architect Chose Box We have definitely come a long way to finally reach Box. It is undoubtedly a powerful and secure tool that is embedded with many modern features. Moreover, we wanted a platform that has more features and involves less cost. Altogether, it successfully stored many problems … Incentivized Helpful? Marcus Jones Finance Assistant Chose Box I prefer Box over all of these alternatives because I find Box to be a lot more user-friendly and intuitive. Box has a lot more integrations as compared to the previous alternatives I used in my company. Moreover, this tool has led to an improvement in risk mitigation because … Incentivized Helpful? Verified User Anonymous Chose Box We use both Box and SharePoint for different purposes. Incentivized Helpful? Verified User Anonymous Chose Box Simply put, having unlimited file storage is a clear differentiator. Furthermore, the number of integrations offered by Box is simply unmatched. If you are looking for pure document and file sharing, I don't think there is a better product on the market. The benefits from … Incentivized Helpful? Bianca Oviedo Associate Software Engineer Chose Box This platform was a recent selection but before switching to Box we used Hiver, MS SharePoint, Dropbox, and Asana. We moved to Box because of many reasons like cost factors, usability factors, support team rating, and much more. With my Incentivized Helpful?	SignRequest, now part of Box CS Christine Sako Head of Internal Ops and BI Chose SignRequest, now part of Box SignRequest is far and away more afforable than its competitors. Their support is also very responsive and willing to make improvements whereas its competitors seem to be a bit more unapproachable as far as their support goes. I have been able to resolve billing and reporting … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Friendly interface, affordable costs, easy to understand and use, personalized language. You can manage users, templates and documents. Incentivized Helpful? Ben Caplan Risk Manager, and Insurance Agent Chose SignRequest, now part of Box I haven't used this in my role, but as a customer, I have used this program and it was nice. The pricing model, however, is far outside the reach for most small businesses. This is why I didn't consider Adobe Sign when trying to find a solution that meets our business needs. Incentivized Helpful? Matthew Veil Marketing Broker Chose SignRequest, now part of Box Less money and easier to set up than more well-branded e-signature platforms. Unlimited contracts on paid plans, which is a lot more than any other e-signature software I've used before. And under the free plan, you can get 15 contracts signed with limited features. For smaller … Incentivized Helpful? Carter Durham Chief Creative Officer and Head of Product Chose SignRequest, now part of Box When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box We actually ended up switching to HelloSign after about three months. The main reason was the depth of the Salesforce integration that we needed to have. SignRequest is a really top-notch product for the market they play in. Small businesses especially will be able to use the … Incentivized Helpful? FS Fred Saunders Agent Chose SignRequest, now part of Box Annual rates with SignRequest were very affordable. Incentivized Helpful? Matthew Finneran Product Manager Chose SignRequest, now part of Box They have an unlimited free plan. In other words, you can sign as many documents as you want for free each month. The others (last I checked) limited your total number of signed docs on the freemium plan. That's certainly nice. SignRequest's upgrades come from more features … Incentivized Helpful? Robin Bull Dark Countess of Communication / CEO Chose SignRequest, now part of Box SignRequest is actually easier to use than SigningHub. It's much easier to just go to wherever you need a signature in the document and add the field. It's also got a cleaner interface, in my opinion, which makes it easier to figure out what's going on. I think that for someone … Incentivized Helpful? Matthew Mullane Integrative Medicine Fellow, St. Anthony North Health Campus Chose SignRequest, now part of Box SignRequest is easier and quicker to use, integrates into Google services, and really is a smooth process overall. I found the other e-sign product I've used to be less user-friendly, and perhaps more dated in its design. With the other product I tried, there were several … Incentivized Helpful? Darrell McTague Fitness Director Chose SignRequest, now part of Box I think SignRequest offers more and more powerful customization options thank competitors. I wasn't a fan of the user interface and usability when trying to customize documents on competitors' products, but SignRequest was easy. I also like SignRequest's template functionality … Incentivized Helpful? Carolyn Eckman Business Owner Chose SignRequest, now part of Box Unlike Adobe Acrobat DC, SignRequest is actually designed to request signatures and presents itself as such to my clients. DocuSign is not as user-friendly and approachable as SignRequest in my opinion. Even the free version of SignRequest offers more options and functionality … Incentivized Helpful? Becky Burgess Founder & CEO Chose SignRequest, now part of Box Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools … Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box Adobe Sign (formerly EchoSign), DocuSign and Zoho Sign Incentivized Helpful? Verified User Anonymous Chose SignRequest, now part of Box DocuSign is used in other areas of our business (client contracts, MSAs, SOWs, etc.) because it integrates with Salesforce and because we are a partner. We don't use DocuSign for HR purposes because DocuSign automatically creates a copy of the document in Salesforce, which … Incentivized Helpful? Robine Talboom Marketing, communications, events & editor Chose SignRequest, now part of Box Unfortunately, I have no experience with alternatives. SignRequest seemed the most value for money at the time we made the decision to start e-signing. Incentivized Helpful?

Features

Box

SignRequest, now part of Box

Enterprise Content Management

Comparison of Enterprise Content Management features of Product A and Product B
	Box 7.9 Ratings 2% below category average	SignRequest, now part of Box - Ratings
Content capture & imaging	8.10 Ratings	00 Ratings
File sync, storage & archiving	9.70 Ratings	00 Ratings
Document management	8.70 Ratings	00 Ratings
Records management	7.20 Ratings	00 Ratings
Content search & retrieval	8.50 Ratings	00 Ratings
Enterprise content collaboration	8.00 Ratings	00 Ratings
Content publishing & creation	5.00 Ratings	00 Ratings
Security, risk management & information governance	8.70 Ratings	00 Ratings
Contract lifecycle management	9.40 Ratings	00 Ratings
Automated workflows	9.40 Ratings	00 Ratings
Artificial intelligence	2.00 Ratings	00 Ratings
Mobile support	7.40 Ratings	00 Ratings
Integration	9.80 Ratings	00 Ratings

Best Alternatives
	Box	SignRequest, now part of Box
Small Businesses	Square 9 Softworks Score 9.3 out of 10	Foxit eSign Score 9.2 out of 10
Medium-sized Companies	MediaValet Score 8.8 out of 10	MSB Docs Score 9.4 out of 10
Enterprises	MediaValet Score 8.8 out of 10	DocuSign Score 8.7 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Box	SignRequest, now part of Box
Likelihood to Recommend	8.2 (0 ratings)	8.0 (0 ratings)
Likelihood to Renew	8.0 (0 ratings)	- (0 ratings)
Usability	8.2 (0 ratings)	10.0 (0 ratings)
Availability	10.0 (0 ratings)	- (0 ratings)
Performance	9.1 (0 ratings)	- (0 ratings)
Support Rating	8.5 (0 ratings)	8.8 (0 ratings)
In-Person Training	10.0 (0 ratings)	- (0 ratings)
Online Training	10.0 (0 ratings)	- (0 ratings)
Implementation Rating	10.0 (0 ratings)	- (0 ratings)
Configurability	10.0 (0 ratings)	- (0 ratings)
Ease of integration	10.0 (0 ratings)	- (0 ratings)
Product Scalability	10.0 (0 ratings)	- (0 ratings)
Vendor post-sale	10.0 (0 ratings)	- (0 ratings)
Vendor pre-sale	10.0 (0 ratings)	- (0 ratings)

User Testimonials
	Box	SignRequest, now part of Box
Likelihood to Recommend	Very likely to use it. It gives you the comfort that all the files are being stored in [the] same places from different team members. It is easy to organize in folders and also very useful by adding time stamps. [With] an easy setup u can have and box extension installed on your laptop and use it directly. So you can sync files easily. Pjeter Gjergjaj Senior Network Engineer Read full review	It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest! Incentivized R. Melissa Masoom Senior Associate Attorney Read full review
Pros	The main feature that I like the most in Box is that it makes collaboration seamless, workers can easily check the documents any time and make changes according to the needs. Box manages and backs up all of your files on its cloud servers, and provides a very nice interface for creating, viewing, editing, and collaborating on the most commonly used file types (PDF, XLS, DOC, etc.). Over the past few years, Box has built on top of its basic cloud storage management with a host of other tools, such as workflows, AI, monitoring, and analytics. It is helping us to make good connections with clients and our workers themselves as to its syncing and viewing feature to all is very much helpful and easy to go. Incentivized james dean Senior Software Engineer Read full review	SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures. SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them. SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process. SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements. Incentivized Becky Burgess Founder & CEO Read full review
Cons	The graphic design of the dashboard should be simpler and more tangible that can be changed to the liking of the Admin. Sometimes there are some syncing issues in the background. The product has very limited functionality in some areas which could be a bit frustrating at times. Incentivized KW Katherine Weiss Executive Assistant Read full review	Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields) In the free version, can only send one document at a time Incentivized Verified User Anonymous Read full review
Likelihood to Renew	As I've stated Box is very easy to use and to set up. The documentation provided by Box is easy to follow and the interface is designed in a way that makes sense. With only a few limitations on the administrator side the system is fully capable to get the job done for our company Michael Thomas Lead Web Developer Read full review	No answers on this topic
Usability	I think I can only describe it as excellent. All aspects of Box work without problem, quickly and efficiently. The file upload and download systems are quite fast, the process of access from different platforms is carried out without problems, so far no document has been generated in conflicts or unexpected copies, or any type of error. Incentivized burt smith Graphic Design Specialist Read full review	I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy! Incentivized Meredith Brough Business Owner and Coach Read full review
Reliability and Availability	Yeah, it's always worked, I've never had any kind of connection issues, the only issues I've had it I've been on our end when the Internet hasn't worked. Incentivized Verified User Anonymous Read full review	No answers on this topic
Performance	It's performance is great. Everything loads as soon as you open a page. The same goes for the local file application, if is just like going through folders on a native "My Computer" or "Finder" folder. The integration into other softwares is also fantastic, as Box keeps them all running smoothly and quickly Incentivized Tyler Grudowski Product Development Engineer Read full review	No answers on this topic
Support Rating	I found their support community lacking in clarity when I experienced a login issue. The error messaging was poor on my Box Sync application. I did not reach out to support staff for help, instead, I reasoned that I should try downloading the Box Sync application again and reinstall it. That fixed my issue, thankfully. I think a less computer-savvy user would've been much more frustrated. Incentivized Verified User Anonymous Read full review	Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information. Incentivized Matthew Veil Marketing Broker Read full review
In-Person Training	The in person training was done in house and I helped with the training, people seem to respond well. Incentivized Verified User Anonymous Read full review	No answers on this topic
Online Training	The documentation is good. Since Box is a popular service, there were also a number of YouTube videos and other sources that were helpful as we were considering the product and planning for deployment. Also, the ability to try the free version helped to prepare us. Verified User Anonymous Read full review	No answers on this topic
Implementation Rating	Be careful with settings. It is easy to get overwhelmed with updates. For example, you don’t want to be updated when doing historical data uploads. I recommend taking off notifications initially and then turn on post you have done your historical data upload. Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	I slightly prefer Box over Dropbox, especially if I need to store and manage thousands of files. Dropbox online file management was not as easy to navigate as Box. However, Dropbox also has a similar cloud sync feature that worked similar to Box and was pretty comparable to the Box feature. The main reason my team switched to Box was because our organization provided it at no cost to our team, whereas for Dropbox we had to use our own research grant money to pay for it. Verified User Anonymous Read full review	When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors. Incentivized Carter Durham Chief Creative Officer and Head of Product Read full review
Scalability	It's great, as we put more files on there it's done very well. Incentivized Verified User Anonymous Read full review	No answers on this topic
Return on Investment	Box has been an only positive experience. It provides a seamless way for me and my team to collaborate on documents in such a way where we're not sending the document back/forth via email. It's a huge timesaver. Box reduces the risk of sharing a sensitive document to the wrong person via email. Box has provided a platform where my team can share notes in meetings - this has helped streamline and organize our meetings. Our meetings are more productive and actionable. Incentivized Verified User Anonymous Read full review	We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs. The cost was low enough where we did not feel it would be overly expensive with a growing sales team. It allowed us to quickly get set up, and get e-signed contracts out to customers. Incentivized Verified User Anonymous Read full review
ScreenShots	Box Screenshots	SignRequest, now part of Box Screenshots