Likelihood to Recommend
BQE CORE is well suited for someone that wants to overpay to keep track of time, invoicing, and standard financial metrics. BQE CORE has the opportunity to be a really robust operating system for an architectural practice that wants to understand how projects are going, how they can improve as a studio, and move forward in providing great impact to their clients, all the while, spending less time in a boring software that no architect wants to use. BQE CORE can feel like a necessary thing for a studio to be managing growth well. But it also can be a lot of fun, intuitive, and exciting for an architect that just wants to be an architect. It can be a learning tool. However, it's too clunky, it isn't flexible, only reactive, and backwards looking for KPIs. To integrate with interesting equations of how a firm can look at project success, turn it into a dashboard for the entire studio, that would be fun. The banking cloud feed is one of the worst I have experienced. The lack of reporting customization is awful. And the amount of redundant information that has to be put into a project that you actually want to have phases in, track your allocations, and manage it, is entirely too cumbersome. BQE Core has an AWESOME foundation. But to build the proverbial house, we gotta care about the craft.
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Ineight helps save us a huge amount of time in preparing the large number of bids we have to do. It is fast and has many desirable features which make it accurate and reliable. The company has made a lot of changes over the years and most are for the good of the software and are welcome. Some of the changes, however, do not make sense and are actually detrimental to the smooth functioning of the program. When asked why these changes were made I have not been able to get a satisfactory answer. We wish that the company would listen more to the suggestions of clients.
Read full review Pros Invoice Collections within Billing is a great tool because of the ability to take notes and track contact. Invoices are professional looking and easy for our clients to understand the overall progress within each phase of their project. Dashboards are the best tool EVER! The Contact List feature within Clients setup is the perfect way to track multiple project managers within a large company that also has multiple contracts with us. Read full review Tagging segments of work. User defined views and descriptions for all screens. Customizable ribbons to provide an efficient use of the software. Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review. You can bid the work as you would build it, in detail. Read full review Cons Startup training is available (& you need it so that you get off to a great start) A report that shows the key setups for a project that can be glanced over quickly to assure it is correct A way to set a new start date for the dashboards and data set, or a way to default old bad data to a default so reports run without bad data showing up. Read full review The import/export buttons are exactly the opposite of what you would expect. not intuitive and the logos for these should be swapped. The software is hard to train users upon. New users require 3-6 months of use before getting proficient. I think this is because many of the best features are buried in menus, three clicks deep. The claiming exports immediately default partial claim items to the user who claimed previously. You need to update your name every time you update a partial claim line item. There are many add-ins that should just be included with InEight Standard, instead of having to install extras to make the software usable. Read full review Likelihood to Renew
We have been using Core for a few years now, and honestly started to look at other software systems to see what was out there. What we chose was a nightmare for migration so we never left Core. Now we have added invoicing and payments from Core instead of double entry with QBO. Still only a few cycles in but looks like it will be up to speed soon and working smoothly.
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Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
Read full review Usability
Navigating CORE is a breeze as the tool is visually organized well. Improvements need to be made to filtering. A more intuitive approach would help with generating reports and utilizing the resource allocation and forecasting tabs. Filtering by resource groups on these tabs are broken which is a huge inconvenience. Overall, though, the tool is easy to use as a whole, and the support team is very responsive and always available to help when you have a question.
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I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
Read full review Reliability and Availability
I can only remember a couple of times in 4 years that Core has been unavailable.
Read full review Performance
This is one area that does need some improvement. It can be slow at time, so we had our IT look at it from our side and we had no issues, so it has to be some slowness on their side.
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I have never needed to contact support for this product. Although it is suggested I skip this question if I have no applicable experience with it, I don't have the option to skip it. So I will instead attempt to get 50 words in this box as explanation for that.
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InEight have the ServiceNow ticketing system, which should improve the transparency of outstanding issues. However there is an inconsistency in advice within the help desk support staff (Kevin is excellent) and depending on who is handling the issue often our staff need to follow up with the help desk.
Read full review Online Training
Make sure you have someone training you that fits your style of learning.
Read full review Implementation Rating
It does take some time to understand the options and to find the best invoice template.
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Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
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I am a user and was not involved in the decision making. Tool was already in place when I joined. But comparing to other tools I have used in the past, BQE is by far the easiest to use. You do not need any training to start using this tool immediately
Read full review Allows you to save all file types to a document, easily identify which formats you do and don’t have and manage which formats you issue. Great bulk functionality. Manage multiple projects and large volume of documentation easily with less staff. Read full review Scalability
This software works on a small and large scale.
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We only use Ineight at our main facility so are currently not in need of the flexibility and scalability of multiple sites and departments.
Read full review Return on Investment BQE Core has allowed our growing business to manage time tracking in an effective and efficient manner. We could not have effectively kept running our operation without it. BQE Core provides all of the reports we need to do our monthly management reporting. This allows us to quickly spot problems such as capacity overloads, receivables problems, budget overruns, or timekeeping issues. BQE Core has supported our business objective of generating more profit from projects that we undertake by allowing us to quickly and effectively monitor budget burn rates before it becomes an issue. Read full review More detailed estimates for projects and alternative deliver partners. Able to reduce estimating time entry time on projects with assemblies allowing for more review of plans and specifications. Excellent tool for remote estimates allowing for more involvement from field construction personnel. Read full review ScreenShots