What users are saying about
80 Ratings
104 Ratings
80 Ratings
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Score 7.3 out of 100
104 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Attribute Ratings

  • Brainshark is rated higher in 1 area: Support Rating
  • Seismic is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.3

Brainshark

83%
52 Ratings
8.8

Seismic

88%
72 Ratings

Likelihood to Renew

8.2

Brainshark

82%
39 Ratings

Seismic

N/A
0 Ratings

Usability

10.0

Brainshark

100%
8 Ratings

Seismic

N/A
0 Ratings

Availability

9.1

Brainshark

91%
8 Ratings

Seismic

N/A
0 Ratings

Performance

9.1

Brainshark

91%
2 Ratings

Seismic

N/A
0 Ratings

Support Rating

9.0

Brainshark

90%
15 Ratings
8.0

Seismic

80%
62 Ratings

Online Training

9.1

Brainshark

91%
2 Ratings

Seismic

N/A
0 Ratings

Implementation Rating

8.7

Brainshark

87%
4 Ratings

Seismic

N/A
0 Ratings

Likelihood to Recommend

Brainshark

Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
Lori Houser | TrustRadius Reviewer

Seismic

Seismic excels at being a one-stop shop for all content that is relevant to salespeople and the deal cycles they work through. It does a great job not only making content and training readily available but also at distributing the right content at the right time/for the right scenario. Based on my experience with the tool, this was a go-to for many reps (myself included) because it saved us so much time. Rather than sifting through documents and collateral, we could easily find what we needed in a matter of moments.
Anonymous | TrustRadius Reviewer

Pros

Brainshark

  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
Betsy Abney | TrustRadius Reviewer

Seismic

  • Seismic allows for one location to store all relevant content so that associates are not having to spend as much time searching for what they need.
  • Seismic provides the ability to fully customize content such that one template can serve many needs with the simple ability to answer questions that drive the customization in the content. This customization can range from simple to quite complex depending on your level of expertise with the tool.
  • Seismic provides a lot of flexibility when it comes to organizing your content and how to make the experience of accessing that content unique to the needs of each user in the system.
Jamie Clarke | TrustRadius Reviewer

Cons

Brainshark

  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
Mike Buege | TrustRadius Reviewer

Seismic

  • Adding more integration points and use cases with Salesforce would be good to have
  • Navigating to a specific resource gets cumbersome sometimes especially with lots of content
  • Bulk user operations and taking actions on behalf of other users would be good to have as well
Anonymous | TrustRadius Reviewer

Pricing Details

Brainshark

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Seismic

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Brainshark

Brainshark 8.2
Based on 39 answers
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
Tina Callisto | TrustRadius Reviewer

Seismic

No score
No answers yet
No answers on this topic

Usability

Brainshark

Brainshark 10.0
Based on 8 answers
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
Chris Edwards | TrustRadius Reviewer

Seismic

No score
No answers yet
No answers on this topic

Reliability and Availability

Brainshark

Brainshark 9.1
Based on 8 answers
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
S. Renee Conley | TrustRadius Reviewer

Seismic

No score
No answers yet
No answers on this topic

Support Rating

Brainshark

Brainshark 9.0
Based on 15 answers
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
Anonymous | TrustRadius Reviewer

Seismic

Seismic 8.0
Based on 62 answers
Seismic's support team has been exceptional at providing support when an issue has come up, or when we have had questions regarding the platform. They have responded quickly, and I feel as if they truly try to find a solution to the quickest of their abilities. My team and I truly feel supported when it comes to reaching out to Seismic.
Anonymous | TrustRadius Reviewer

Online Training

Brainshark

Brainshark 9.1
Based on 2 answers
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
S. Renee Conley | TrustRadius Reviewer

Seismic

No score
No answers yet
No answers on this topic

Implementation Rating

Brainshark

Brainshark 8.7
Based on 4 answers
Their ongoing support after implementation is excellent and easy to access...
Mike Buege | TrustRadius Reviewer

Seismic

No score
No answers yet
No answers on this topic

Alternatives Considered

Brainshark

There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
Justin James | TrustRadius Reviewer

Seismic

Savo, Google Drive, Shared foldersSavo - was best in class a long time ago (and has since been bought by Seismic) - but required a lot of administrative work to setup and maintain. I had three people working on it full time to create pages and managing content. Shared folders and google drive are good to share content, but terrible at searching and tagging (not fully indexed and no tagging)
Ron Totah | TrustRadius Reviewer

Return on Investment

Brainshark

  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
Anonymous | TrustRadius Reviewer

Seismic

  • We can quickly generate product-specific proposals.
  • We've experienced repeated frustrations while trying to edit/update the LiveDoc.
  • Errors in LiveDoc coding have occasionally produced errors in the generated proposals where certain fields (Customer Name, for example) should have been automatically completed but were not.
Anonymous | TrustRadius Reviewer

Screenshots

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