Brainshark

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brainshark
Score 5.4 out of 10
N/A
Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).N/A
Pricing
Brainshark
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Brainshark
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Brainshark
Considered Both Products
Brainshark
Chose Brainshark
Brainshark met all of our current needs, had an impressive roadmap for future integrations that aligned with ours and pricing was a good fit.
Chose Brainshark
I like the way Brainshark is organized better. I also like the layout better. The only issue with Brainshark is sometimes it is hard to find the items that you still need to complete.
Chose Brainshark
MindTickle doesn't compare to Brainshark at all. Usability is incredibly low. I liked Gong.io, but our management team decided to go with Brainshark at the time. I was not disappointed. I used Gong.io at a previous place of business and it was easy to use and ramp up, but I …
Chose Brainshark
Brainshark is affordable and it's a simple tool to use. It further gives you the option to record the training sessions and use them later for further training activities. You are able to create your own content and use it to coach and train your staff in a reputable manner …
Chose Brainshark
Most systems we looked at only housed training you already had or bought... or you could buy their training, but they did not offer a way to build your own training AND keep it updated and house it in a logical way. I what we use in Brainshark as two parts (and we don't use it …
Chose Brainshark
The closest that I can think of that I can compare Brainshark too is Dropbox. I know Brainshark does have some other features that I do not utilize, such as a learning section.
Chose Brainshark
Nothing quite compares. It is a good niche product that plays to its strengths.

There is always a balance of powerful tools and ease of use for admins and users. Brainshark strikes a good balance with a lot of features but keeping it very easy for viewers to access content.
Chose Brainshark
We have a similar product not found on the list - Brainshark blows it out of the water! The other application has extensive training and the learning curve is killer. It doesn't offer anything Brainshark doesn't except for maybe one or two things, and it is so cumbersome, you …
Chose Brainshark
We run into competitors of Brainshark on a regular basis, Slideshare, ClearSide, QVidian, Captivate, Articulate and others but when someone is willing to look at the easy of use but even more importantly that Brainshark is a viable and cost effective end to end content creation …
Chose Brainshark
I have not evaluated any other - I've been using Brainshark at different companies for over 10 years. There is no better.
Chose Brainshark
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to …
Chose Brainshark
So much better and easier to use for our administrators!
Chose Brainshark
I haven't found a tool that has the integrated content development and hosting tools that Brainshark has. We use Captivate for content development and did not have a standard hosting tool. Captivate requires advanced content development tools that limited use to training …
Chose Brainshark
Have not had to compare to any alternatives to date.
Chose Brainshark
While the UI of Prezi was "slick," people got a little seasick after watching it for too long. It seemed too much like a one-trick pony without enough flexibility.
Chose Brainshark
We haven't used any other on-demand content creation tool so can't compare.
Chose Brainshark
That is a HUGE list of products. I have implemented 2 full LMS systems and a number of smaller systems and I have to say Brainshark is by far the best for easy content delivery.
Chose Brainshark
At our company the only tool we had like this was to manually send PowerPoint presentations to each other, which are static and easily lost in your inbox. Brainshark has given us a great and interactive way to share this information so that our audience can better absorb, …
Chose Brainshark
They are not quite as robust and detailed in terms of capabilities in managing users as Blackbaud, but this is MUCH more user-friendly, and it feels like we, as a client, really matter to them and are a top priority. We have had nothing but good experiences with Brainshark and …
Chose Brainshark
We never used or looked at any other tools.
Chose Brainshark
None recently
Chose Brainshark
More tracking available, better user interface, privacy controls, ability to record voice to presentation decks.
Top Pros
Top Cons
Best Alternatives
Brainshark
Small Businesses
Lead411
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Score 9.1 out of 10
Medium-sized Companies
Paperflite
Paperflite
Score 9.7 out of 10
Enterprises
Paperflite
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Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
Brainshark
Likelihood to Recommend
7.7
(52 ratings)
Likelihood to Renew
8.2
(39 ratings)
Usability
10.0
(8 ratings)
Availability
9.1
(4 ratings)
Performance
9.1
(1 ratings)
Support Rating
9.0
(8 ratings)
Online Training
9.1
(2 ratings)
Implementation Rating
8.7
(2 ratings)
User Testimonials
Brainshark
Likelihood to Recommend
Bigtincan
Brainshark is very user-friendly and it’s very easy to create learning content, even a beginner could walk through it fairly easily. They also have a great support team and help site that can pretty much answer any question with video tutorials.
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Pros
Bigtincan
  • I love how easy creating a Brainshark and their formal learning is to use. Upload an animated Power Point, record audio, add music, or use videos etc.
  • Their formal learning also keeps track of people in classes, allows us to invite people to a curricula, send notifications when classes are added, and update on the fly without having to resubmit all new classes.
  • I also love that people in classes can run their own transcript and see where they are in a program, and if graded how they scored.
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Cons
Bigtincan
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
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Likelihood to Renew
Bigtincan
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
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Usability
Bigtincan
The vendor offers customer support services that are reliable and diverse and this ensures that users do not get stuck anywhere in using the platform and are able to use with minimal hitches.
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Reliability and Availability
Bigtincan
I'm always able to access Brainshark, whether it is to upload, record, share, download, or view presentations. Whenever I do need to contact someone at Brainshark, there is always someone there. I have never had a problem accessing a presentation and any updates to presentations are viewable immediately.
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Support Rating
Bigtincan
We've found a few glitches and needed some branding updated. Each time we've called, they were super responsive and cared about my issue as much as I did! They've even helped me (and another vendor) figure out how to have this other outside software integrate with theirs to achieve an even greater presentation. I'm super impressed with their Customer Service people.
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Online Training
Bigtincan
The training is easy to use. You can take as little or as much as you need. The instructions are clear and easy to follow. There is a variety of training you can take. There are mini lessons, courses, and webinars. The folks at Brainshark truly want to help you have the best presentation possible.
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Implementation Rating
Bigtincan
Their ongoing support after implementation is excellent and easy to access...
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Alternatives Considered
Bigtincan
There are a lot of sites that allow you to host/share content in the loud. What won for me was their tracking, analytics, and reporting. At the time there was nobody even close to Brainshark and I have not seen anything since that would make me want to switch. I look forward to many years working with them.
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Return on Investment
Bigtincan
  • Client satisfaction - we send out summaries of our big webcasts/conference calls via Brainshark. We've received lots of replies stating they love the format because they can consume the information on their own time.
  • Time to market - before Brainshark, it took several days, if not weeks to work with a design team to get professional-looking summaries available. Now, we have the process down to a day or two.
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ScreenShots