TrustRadius
Seismic will shift your content delivery to top gear!
https://www.trustradius.com/sales-enablementSeismicUnspecified7.342101
Jamie Clarke profile photo
July 06, 2018

Seismic will shift your content delivery to top gear!

Score 10 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Seismic

Seismic is being used across the whole organization. We use the platform to streamline business processes around content creation. This varies from consulting materials to agreements and legal notices. It allows us to provide libraries of consulting content in one place that our associates can search easily and compile customized materials significantly faster than they could without Seismic.
  • Seismic allows for one location to store all relevant content so that associates are not having to spend as much time searching for what they need.
  • Seismic provides the ability to fully customize content such that one template can serve many needs with the simple ability to answer questions that drive the customization in the content. This customization can range from simple to quite complex depending on your level of expertise with the tool.
  • Seismic provides a lot of flexibility when it comes to organizing your content and how to make the experience of accessing that content unique to the needs of each user in the system.
  • The administrative tools for building LiveDocs in the system (customized content templates) are tedious, cumbersome, and inflexible. There are not a lot of customization options for the design of the LiveForm used to gather the user's inputs. The tools are built using outdated technology (Silverlight) and are very error prone when trying to do anything more than the most basic of functionality.
  • The sort order of documents/folders in the DocCenter is not flexible. For example, documents within a folder are always sorted alphanumerically but folders are always at the top of the list regardless of the name. Let's say we want to put 5 documents in a folder and then at the bottom of the list we'd like to have a folder titled "Other", that can't be done. The folder will always float to the top of the list, this is frustrating from a design perspective.
  • The built-in document usage reporting is difficult to use for our purposes.
  • I don't know that I can provide exact numbers, but the product certainly has helped to reduce the number of hours required to compile consulting materials that are meaningful to our clients.
  • Seismic has helped us make sure that the most up to date content is what's being used by our teams.
Seismic is well suited for organizing large amounts of marketing materials and allowing for quick discovery, access, and customization of those materials. Seismic is less appropriate for use cases that are a little "outside the box". It handles what it was created to do very well. Where we have run into issues is when we are trying to do something that the Seismic platform was not really created to do.