BrightHR vs. Netchex

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightHR
Score 8.8 out of 10
N/A
British company BrightHR offers a human resources platform which helps replace paper documents with edocuments and contains features for managing employee scheduling and ROTA, sick leave and tardiness, vacation and holiday shift planning, as well as providing employment law legal advice.
$4.50
Netchex
Score 8.3 out of 10
N/A
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.N/A
Pricing
BrightHRNetchex
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BrightHRNetchex
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Features
BrightHRNetchex
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Netchex
-
Ratings
Employment history8.21 Ratings00 Ratings
Job profiles and administration7.31 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.5.51 Ratings00 Ratings
Organization and location management7.31 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BrightHR
7.0
1 Ratings
Netchex
8.4
12 Ratings
Pay calculation7.01 Ratings9.012 Ratings
Support for external payroll vendors7.01 Ratings6.84 Ratings
Salary revision and increment management7.01 Ratings8.78 Ratings
Off-cycle/On-Demand payment00 Ratings8.59 Ratings
Benefit plan administration00 Ratings8.49 Ratings
Direct deposit files00 Ratings9.312 Ratings
Reimbursement management00 Ratings7.97 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BrightHR
8.6
12 Ratings
Netchex
-
Ratings
Approval workflow8.312 Ratings00 Ratings
Balance details8.411 Ratings00 Ratings
Annual carry-forward and encashment9.02 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BrightHR
8.3
13 Ratings
Netchex
-
Ratings
View and generate pay and benefit information8.01 Ratings00 Ratings
Update personal information8.513 Ratings00 Ratings
View company policy documentation8.513 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BrightHR
9.0
1 Ratings
Netchex
-
Ratings
Pre-built reports9.01 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BrightHR
8.0
1 Ratings
Netchex
-
Ratings
Review reminders8.01 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BrightHR
7.0
1 Ratings
Netchex
-
Ratings
Notifications and Alerts7.01 Ratings00 Ratings
User Ratings
BrightHRNetchex
Likelihood to Recommend
8.4
(15 ratings)
9.6
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(2 ratings)
Usability
-
(0 ratings)
9.6
(2 ratings)
Support Rating
-
(0 ratings)
9.6
(3 ratings)
Implementation Rating
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
BrightHRNetchex
Likelihood to Recommend
BrightHR
For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!
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Netchex
Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
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Pros
BrightHR
  • When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
  • The system is easy to use and the screens are clutter free.
  • The support service offered is easy to access and the staff are friendly and helpful.
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Netchex
  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
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Cons
BrightHR
  • Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
  • Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.
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Netchex
  • Support needs to be available more times than just normal business hours.
  • Tax support is basically non-existent. This seems that it should be TOP NOTCH.
  • Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
  • When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.
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Likelihood to Renew
BrightHR
No answers on this topic
Netchex
Easy to work with.
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Usability
BrightHR
No answers on this topic
Netchex
Very user friendly and great interface.
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Support Rating
BrightHR
No answers on this topic
Netchex
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
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Implementation Rating
BrightHR
No answers on this topic
Netchex
Implementation took some time but was pretty much error free.
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Alternatives Considered
BrightHR
I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.
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Netchex
I like that they are not so big that they ignore the small customers. They are also reasonably priced. Their support is excellent, I had worked with ADP in a prior position, and we did not have the same kind of support
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Return on Investment
BrightHR
  • Saved admin time in filing and then searching for documents.
  • Saved admin time in chasing for managers' approvals for holiday requests.
  • Saved admin time in chasing managers/employees to update their profiles.
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Netchex
  • Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
  • NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
  • Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.
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