BrightHR vs. QuickBooks Time

For a new part of our business, we have input staff details on Bright HR. There have been times when calls have been made to the helpline for guidance. It does not take long to get to know the staff you are speaking to. In relation to the query addressed with a team member today the service was excellent. Matthew has a great depth of knowledge of the system and works through the shift and annual leave calculations at the click of a finger. Thank you Mathew for your support, you are a star!

It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.

Incentivized

• When a query has been dealt with via the helpline an email confirming the outcome is often issued which is great for reference at any time.
• The system is easy to use and the screens are clutter free.
• The support service offered is easy to access and the staff are friendly and helpful.

• Support (their help desk team is incredibly helpful and always quick to respond).
• Ease of access and use (the app is user-friendly an intuitive, and the desktop version is equally as approachable).
• Manager functionality (it's useful to be able to clock employees in and out at multiple events on the same day by sorting them into different groups by manager/event).

Incentivized

• Direct-dial telephone numbers rather than going through the Peninsula helpline numbers.
• Setting up annual leave profiles often needs the assistance of a Bright HR representative when staff works quirky shifts. Providing examples of how to set the system up in user guides may help to set the system upright the first time.

• The desktop version of the TSheets schedule does not have a search feature. This makes it challenging to find things you are looking for without extra work
• The app can be a bit buggy. Though it is a great app, there are many reasons that the app will stop syncing and can cause problems with staff scheduling

Incentivized

TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.

Our employees find TSheets easy to use and spend minimal time at reporting hours using it. As an administrator and user of the TSheets "data and information" I am extremely positive on the functionality and reporting that it has provided me. From its ease of set-up to training to reporting, TSheets has made us so much more efficient from an administration standpoint

Incentivized

I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.

I wasn't originally helping with the implementation so not sure.

Incentivized

I chose BrightHR as it offered a one-stop platform for HR management for which we have dedicated UK and ROI HR specialists who not only give HR advice but also write policies and handbooks, etc. They are a one-stop-shop, which was very important as when I signed the contract I did not have an HR person in my team and they were essentially my back office. Also, by signing up, I got access to Bright Safe too; which is great as again it's a one-stop-shop for Health and Safety in the workplace. So I can roll out toolbox talks, training, and accident management.

Incentivized

Besides Intuit Payroll (Sage), the only program I've used is WorkBrain through Menards, and it's more as a scheduling guideline for management, employees don't use it to punch in or out or record hours. However, WorkBrain does show scheduling and it matches with a punch clock to record those hours. Every other place I've used has used either punch clocks or handwritten time cards. I think the TSheets is modern, user-friendly, convenient, accessible, and cost-effective for the owners. It also streamlines payroll for the Accountant instead of manually entering all hours for multiple employees by hand into a software program like Sage.

Incentivized

• Saved admin time in filing and then searching for documents.
• Saved admin time in chasing for managers' approvals for holiday requests.
• Saved admin time in chasing managers/employees to update their profiles.

Incentivized

• As a Microsoft Access software development shop, Help4Access could have built ourselves a time tracking system, but why reinvent the wheel?
• tSheets got us out of spreadsheets and into the cloud in days not months.
• The ROI the first year is over $5,000.

Incentivized