What users are saying about
21 Ratings
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Top Rated
319 Ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Conductor

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Top Rated
319 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

BrightLocal

If you are a local business owner or marketing agency catering to local businesses, BrightLocal is a must have software. It has everything you need to track your local marketing efforts and to identify opportunities to make improvements, all at a very reasonable price point. You can also create nice looking reports to send to clients which are simple to create.
Gary Shouldis | TrustRadius Reviewer

Conductor

Conductor is a great tool in scenarios where multiple teams are involved with a site's content development and SEO performance. It supplements other SEO tools that are typically in any SEO professional's arsenal, providing more insightful information on opportunities, new search terms, and more. Perhaps Conductor may not be ideal for sites that are not heavy on content creation.
Lisa Arrington | TrustRadius Reviewer

Feature Rating Comparison

SEO

BrightLocal
6.6
Conductor
8.3
Keyword analysis
BrightLocal
7.0
Conductor
9.3
Backlink management
BrightLocal
4.0
Conductor
7.0
SERP ranking tracking
BrightLocal
7.5
Conductor
9.0
Page grader
BrightLocal
7.5
Conductor
8.5
Competitive analysis
BrightLocal
7.5
Conductor
8.9
Site audit / diagnostics
BrightLocal
9.7
Conductor
8.3
Site recommendations
BrightLocal
6.6
Conductor
8.6
Task management
BrightLocal
3.1
Conductor
7.0

SEO Channels

BrightLocal
8.5
Conductor
7.9
Local SEO
BrightLocal
8.5
Conductor
8.5
Social SEO
BrightLocal
7.9
Conductor
5.6
Mobile SEO
BrightLocal
10.0
Conductor
8.9
Global SEO
BrightLocal
7.7
Conductor
8.7

SEO Platform & Account Management

BrightLocal
9.2
Conductor
9.0
Multi-domain support
BrightLocal
8.5
Conductor
9.1
Integration with web analytics tools
BrightLocal
10.0
Conductor
9.0

Pros

BrightLocal

  • When we use BrightLocal's citation building service, I know that we're getting quality citations done right. Their staff will email you with any questions and always double check the information before creating inaccurate citations.
  • I love that BrightLocal is very quick about making changes when requested. For example, if we can't find a city on the drop-down list, you can chat them and they'll add it. Or if a report is pulling incorrectly, they'll re-run it within a reasonable timeframe.
  • BrightLocal has a lot of different reports that are easy to send to your clients. You can even add them to a web-viewable dashboard so that your client can simply bookmark a link and view their reports when they please.
Sarah Nelson | TrustRadius Reviewer

Conductor

  • It's a great tool to use for keyword research which helped us in monitoring the progress and make adjustments to improve our organic presence.
  • Online marketplace credits to connect with a broader team and help out in specific areas like content, optimization and technical web dev.
  • We work with Christopher Jones and Stephanie LeVonne at Conductor, they have been more than helpful in answering questions, walking the team through the tool. They are always very responsive and come up with ideas on improving our SEO program.
Mahati Rapol | TrustRadius Reviewer

Cons

BrightLocal

  • Up and down rankings were not always right on with the local search, but only off by one or two spots
  • It felt like it was only used for local SEO, and I know there are more features, just never got to them.
  • Didn't seem useful for every single client in the way Ahrefs or Spyfu did
Jordan Comstock | TrustRadius Reviewer

Conductor

  • I would like to see a feature to manage the backlink disavow list through search console. If Conductor is able to add this, we may be able to drop one of our other tools and save some money in that area.
  • Conductor has a lot of features and can be a bit overwhelming. It is a strength and a weakness, as it takes time to learn all that is available.
  • Another feature I would like to see is more integration with GA, we leverage creating annotations in GA and it would be great to have those pulled into the Conductor dashboard automatically.
Jacob Giberson | TrustRadius Reviewer

Likelihood to Renew

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 7 answers
I really love using Conductor. It's been absolutely critical to bringing a website that hasn't been optimized before into 2017. Its insights have automated issues I would have previously had to manually research, and its competitive data has helped me talk to other business units about our overall branding and strategy. Ultimately, it gives really great insights that help me plan.
Anonymous | TrustRadius Reviewer

Usability

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 9.3
Based on 147 answers
I check features like the InsightStream every Monday to monitor any major losses or gains in performance. These are easily digested and save me tons of time searching for these insights manually. If there's anything "worth calling home about" I can easily add insights into a workspace and create a report to communicate these results. It's super easy to use Conductor with a team and across departments.
Anonymous | TrustRadius Reviewer

Reliability and Availability

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 2 answers
Always works when I've needed it
Anonymous | TrustRadius Reviewer

Performance

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 7.0
Based on 2 answers
Sometimes reports can take some time to load
Anonymous | TrustRadius Reviewer

Support Rating

BrightLocal

BrightLocal 7.5
Based on 4 answers
Although their customer support has always contacted me, they have not always been helpful. Many times I've had reports or information disappear with them telling me they had no record of it, even when I had reports that the information was in there. There are times when their system did have bugs and the support was able to help me there. Overall, the support staff is there but they cannot always do much and need to wait for their development team to get back to them which often takes a long time.
Anonymous | TrustRadius Reviewer

Conductor

Conductor 9.7
Based on 315 answers
This is where Conductor [(Formerly Conductor Searchlight)] excels. They go above and beyond to make sure all our needs are met, and that can range from meeting with us several times a week – in some cases – to remaining flexible and receptive to feedback as our needs change throughout the process. The onboarding process was excellent, and it took no time at all for my team to feel comfortable in the platform and feel informed on the strategy we were all working toward.
Anonymous | TrustRadius Reviewer

In-Person Training

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 1 answer
Our in house SEO manager trained everyone. It was easy to learn and he was well versed with the product. Any questions we had he was able to answer or reach out to support to find the answer
Anonymous | TrustRadius Reviewer

Implementation Rating

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 10.0
Based on 7 answers
I definitely recommend their professional services for getting started. It got our account 90% of the way to where we needed to be in order to gain value from it. In fact, I'd suggest that with few exceptions (such as, you have a staff that is already familiar with the platform and doesn't need any help), the quick start services over the first 30-90 days should be a standard part of onboarding with any new client. It definitely got us to the point of gaining ROI from the solution and, in turn, will make it easier to justify renewal and continued investment in it.
Chris Hall | TrustRadius Reviewer

Alternatives Considered

BrightLocal

The price was cheaper at BrightLocal, although I have had to pay extra for things, but I like the flexibility that an al cart type program brings. I would say that Synup is easier to use and much simpler. Yext is more expensive and requires constant enrollment, but maybe the most comprehensive.
Tina Hettich Sorensen | TrustRadius Reviewer

Conductor

Part of our procurement and architecture process is to look at a minimum of three vendor before choosing one to go with and includes multiple levels of reviews, questions, Proof of Concept of Proof of Value, security documentation, etc. We did go through this same process and came out deciding Conductor was the best one for us.
Anonymous | TrustRadius Reviewer

Scalability

BrightLocal

No score
No answers yet
No answers on this topic

Conductor

Conductor 9.0
Based on 1 answer
Many features
Anonymous | TrustRadius Reviewer

Return on Investment

BrightLocal

  • BrightLocal's ranking reports have helped us better serve our clients' SEO needs, especially local SEO.
  • Reporting is nicely accomplished with their online client report dashboards.
  • Negative: some of their software defects are glaringly obvious take forever to fix, creating a number of awkward moments when we talk our clients through their reports.
Tim Colling | TrustRadius Reviewer

Conductor

  • Conductor helped us aim at low hanging fruits for quick wins, which increased our traffic
  • With Conductor's tool, it was easy to look at general keywords where we were already ranking, but not good enough, and then focus around what we could do to increase our positioning
  • All this extra traffic, gave us more leads, therefore more sales!
Charles Gosselin | TrustRadius Reviewer

Screenshots

Pricing Details

BrightLocal

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BrightLocal Editions & Modules

Edition
Single Business$291
Multi Business$491
SEO Pro$791
Just Reviews$81
  1. per month
Additional Pricing Details
BrightLocal offers custom enterprise plans for businesses with more than 100 locations: https://www.brightlocal.com/enterprise-packages/.

Conductor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Conductor Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

BrightLocal
8.5
Conductor
9.2

Likelihood to Renew

BrightLocal
Conductor
10.0

Usability

BrightLocal
Conductor
9.3

Reliability and Availability

BrightLocal
Conductor
10.0

Performance

BrightLocal
Conductor
7.0

Support Rating

BrightLocal
7.5
Conductor
9.7

In-Person Training

BrightLocal
Conductor
10.0

Implementation Rating

BrightLocal
Conductor
10.0

Scalability

BrightLocal
Conductor
9.0

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