BSI Customer Suite vs. Verint Community
BSI Customer Suite vs. Verint Community
Product | Rating | Most Used By | Product Summary | Starting Price |
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BSI Customer Suite | N/A | The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and… | N/A | |
Verint Community | N/A | Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015. | N/A |
BSI Customer Suite | Verint Community | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BSI Customer Suite | Verint Community | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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BSI Customer Suite | Verint Community | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Discord Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BSI Customer Suite | Verint Community | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (29 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (2 ratings) |
Usability | - (0 ratings) | 9.0 (6 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (6 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 7.0 (1 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 10.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (1 ratings) |
BSI Customer Suite | Verint Community | |
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Likelihood to Recommend | BSI (Business Systems Integration) No answers on this topic | Verint |
Pros | BSI (Business Systems Integration) No answers on this topic | Verint |
Cons | BSI (Business Systems Integration) No answers on this topic | Verint |
Likelihood to Renew | BSI (Business Systems Integration) No answers on this topic | Verint |
Usability | BSI (Business Systems Integration) No answers on this topic | Verint |
Support Rating | BSI (Business Systems Integration) No answers on this topic | Verint |
Implementation Rating | BSI (Business Systems Integration) No answers on this topic | Verint |
Alternatives Considered | BSI (Business Systems Integration) No answers on this topic | Verint |
Scalability | BSI (Business Systems Integration) No answers on this topic | Verint |
Return on Investment | BSI (Business Systems Integration) No answers on this topic | Verint |
ScreenShots | BSI Customer Suite Screenshots | Verint Community Screenshots |