What users are saying about
8 Ratings
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44 Ratings
8 Ratings
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Score 8.7 out of 100

Justworks

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44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

bswift

bswift is well suited for benefit enrollment for both new hires and users looking to change or enroll in benefits during open enrollment. It is less appropriate for people looking to explore personal or additional benefits that are separate from the employer. It is more designed for benefit administrators than it is for individual users.
Michael Latz | TrustRadius Reviewer

Justworks

Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

bswift
Justworks
9.1
Pay calculation
bswift
Justworks
9.3
Support for external payroll vendors
bswift
Justworks
8.8
Off-cycle/On-Demand payment
bswift
Justworks
9.4
Benefit plan administration
bswift
Justworks
9.5
Direct deposit files
bswift
Justworks
9.6
Salary revision and increment management
bswift
Justworks
9.1
Reimbursement management
bswift
Justworks
8.0

Pros

bswift

  • bswift breaks down each benefit into its individual components really well.
  • bswift provides ample resources for additional support (phone numbers, emails, FAQ documents)
  • bswift makes it easy to compare the pros and cons of several benefit alternatives
Tolulope Lawal | TrustRadius Reviewer

Justworks

  • Onboarding employees on their first day. We use Justworks to set up the employee calculate the first payroll, and perform the I9 employment verification. The process is seamless and all can be done electronically and automated which makes it very simple
  • Payroll processing. Justworks automatically calculates the payroll earnings, related taxes and withholdings and will automatically withdraw and deposit the funds. This is a seamless experience
  • Customer Service. Justworks is incredibly responsive and helpful. HR related issues can be a nightmare but Justworks make it easier and more efficient since they are always on call to answer your questions and make life easier.
Anonymous | TrustRadius Reviewer

Cons

bswift

  • They should have better price point for large customers
  • Better EDI for Oracle cloud
Anonymous | TrustRadius Reviewer

Justworks

  • JustWorks couldn't accurately track our PTO. We use an accrual system that maxes out at 88 hours. We incentivise our employees with additional PTO hours based off of goals met. The JustWorks platform allowed our employees to accrue far more PTO than what was offered. They didn't have a feature that offered a Cap and accrual.
  • When using the JustWorks reports for 401K, if not using their integrated 401K provider, the reports give you every employee regardless of whether or not they contribute. This makes it difficult when adding the contributions in separately.
  • JustWorks tracks historical data for employees. Whenever there is a salary change made, it keeps track. However, it shows a salary adjustment made on the day they are entered into JustWorks which can be very confusing. We switched from another PEO mid year and it looked like I made salary changes on the beginning date. This made it difficult to differentiate an actual salary adjustment.
Jessica Oliver, PHR | TrustRadius Reviewer

Support Rating

bswift

No score
No answers yet
No answers on this topic

Justworks

Justworks 9.7
Based on 16 answers
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
Christina Caruso | TrustRadius Reviewer

Alternatives Considered

bswift

bswift was chosen over a myriad of alternatives primarily because its user interface is simple and intuitive, and because the support offered by bswift is exceptional.
Tolulope Lawal | TrustRadius Reviewer

Justworks

We used Paycor only for payroll, but even in this regard I felt it was inferior to Justworks. The key differentiator in my mind was customer support and user interface. Paycor support was difficult and rarely made exceptions. Their interface felt like a web 1.0 legacy software. Justworks on the other hand is simple and intuitive. Their support is quick and willing to work with circumstance
Michael Pelzer | TrustRadius Reviewer

Return on Investment

bswift

  • Ease of planning
  • Better ROI than managing inhouse
  • EDI needs to be improved
Anonymous | TrustRadius Reviewer

Justworks

  • We're still new to Justworks, but for nearly everyone on our team, this is the dealmaker. Benefits plans are worth more than salaries to the best hires.In fact, part of the process we used to choose Justworks was to send their offering, in advance, to our team to approve of, first.
  • Dealmaker for great hires!
  • Financial security for their families!
  • Compliance management.
Jackie Bassett | TrustRadius Reviewer

Pricing Details

bswift

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

bswift Editions & Modules

Additional Pricing Details

Justworks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Justworks Editions & Modules

Edition
Basic (Under 25 Employees)$491
Plus (Under 25 Employees)$991
Basic (25-99 Employees)$441
Plus (25-99 Employees)$891
Basic (100-174 Employees)$391
Plus (100-174 Employees)$791
Basic (175+ Employees)Contact for quote
Plus (175+ Employees)Contact for quote
  1. per employee/per month
  2. none
Additional Pricing Details

Rating Summary

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