BugHerd vs. ClickUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BugHerd
Score 9.2 out of 10
N/A
BugHerd is a bug tracking solution designed for users of all technical backgrounds. By making it easy for anyone to report a bug, BugHerd aims to make resolution by technical teams easier and faster.
$39
per month
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Pricing
BugHerdClickUp
Editions & Modules
Standard
$39.00
per month
Premium
$129
per month
Deluxe
$229
per month
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Offerings
Pricing Offerings
BugHerdClickUp
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBugHerd gives a discount equivalent to the cost of two months for annual subscriptions. BugHerd offers a 14-day free-trial of all plans. Custom pricing is available for large enterprises.
More Pricing Information
Community Pulse
BugHerdClickUp
Considered Both Products
BugHerd

No answer on this topic

ClickUp
Chose ClickUp
ClickUp replaced BugHerd and Jira for us because it was much more feature-rich than BugHerd, and much more performant/flexible than Jira. I've been told Jira fulfilled certain reporting/data needs, but it was a punish to actually use each day. ClickUp made my workflow much …
Top Pros
Top Cons
Features
BugHerdClickUp
Project Management
Comparison of Project Management features of Product A and Product B
BugHerd
-
Ratings
ClickUp
8.0
622 Ratings
5% above category average
Task Management00 Ratings9.0622 Ratings
Resource Management00 Ratings7.9479 Ratings
Gantt Charts00 Ratings7.8438 Ratings
Scheduling00 Ratings7.8507 Ratings
Workflow Automation00 Ratings7.7476 Ratings
Team Collaboration00 Ratings8.8592 Ratings
Support for Agile Methodology00 Ratings8.5406 Ratings
Support for Waterfall Methodology00 Ratings8.3333 Ratings
Document Management00 Ratings7.8524 Ratings
Email integration00 Ratings7.7422 Ratings
Mobile Access00 Ratings6.9492 Ratings
Timesheet Tracking00 Ratings7.5407 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
BugHerd
-
Ratings
ClickUp
7.6
300 Ratings
1% above category average
Project & financial reporting00 Ratings7.6300 Ratings
Best Alternatives
BugHerdClickUp
Small Businesses
GitLab
GitLab
Score 8.6 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.6 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Enterprises
GitLab
GitLab
Score 8.6 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BugHerdClickUp
Likelihood to Recommend
9.0
(5 ratings)
8.6
(622 ratings)
Likelihood to Renew
-
(0 ratings)
7.4
(31 ratings)
Usability
9.0
(1 ratings)
7.8
(29 ratings)
Availability
-
(0 ratings)
9.5
(6 ratings)
Performance
-
(0 ratings)
7.9
(5 ratings)
Support Rating
9.0
(1 ratings)
8.1
(46 ratings)
Online Training
-
(0 ratings)
10.0
(2 ratings)
Implementation Rating
-
(0 ratings)
7.9
(7 ratings)
Configurability
-
(0 ratings)
8.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(2 ratings)
Product Scalability
-
(0 ratings)
9.0
(6 ratings)
Professional Services
-
(0 ratings)
5.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
5.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(2 ratings)
User Testimonials
BugHerdClickUp
Likelihood to Recommend
Splitrock Studio
BugHerd is excellent for tracking feedback on websites or other web-based material (such as our online courses, delivered via LMS): the ability to easily and quickly move from the kanban board to the site of the issue, the rich features (auto-screenshots with mark-up; comment threads; assignments and @-mentions; status tracking); and the company's responsiveness to requests makes them great to work with.
Read full review
ClickUp
ClickUp is well-suited for small organizations looking to grow and scale with their software. It's a robust, all-in-one program. Its multiple view options allow teams and individuals to utilize whichever type of view (boards, lists, tables, calendar, Gantt) works best for the information it holds. Because of all the options available, ClickUp may be overwhelming for a solo entrepreneur. Even with pre-made templates, setting up spaces to promote the most effective productivity may be daunting.
Read full review
Pros
Splitrock Studio
  • The screen capture tool is terrific and allows web-based issues to get added and uploaded without any saving, copying, or resizing.
  • The widget that opens via a Chrome extension is intuitive and it's easy to toggle the feature on and off. If it's on, you can see all the other reported bugs on that page to help your team avoid multiple reports of the same issue.
  • The way the tool creates a new ticket for each bug and then allows you to adjust the status on it is helpful.
  • I enjoy the conversations and tagging features within each bug ticket.
Read full review
ClickUp
  • Browser notifications whenever a status change or update is made
  • Intuitively consolidating the status of projects, while making it easy to expand to see detail when needed
  • Automatically creating project timelines so you can tell if you will have availability for new projects
Read full review
Cons
Splitrock Studio
  • It would be nice if it offered more integrations.
  • Workflow could be a little more sophisticated.
Read full review
ClickUp
  • UI: A lot of our clients find it overly confusing to use
  • Resource planning: It's very difficult to resource plan within the app without mapping 100s of dependancies for when something goes over estimate or the timeline moves
  • Separate client facing and internal comments. We have to maintain two boards for each client due to this
Read full review
Likelihood to Renew
Splitrock Studio
No answers on this topic
ClickUp
It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
Read full review
Usability
Splitrock Studio
BugHerd is an easy-to-use, highly intuitive tool that fits seamlessly into our web development process. It is easy for all users to use, web developers, project managers, testers and clients. Clients are able to easily pin bugs and provide explanatory feedback that allows our team to fix what is broken and incorporate client feedback.
Read full review
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review
Reliability and Availability
Splitrock Studio
No answers on this topic
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Performance
Splitrock Studio
No answers on this topic
ClickUp
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
Read full review
Support Rating
Splitrock Studio
Truthfully, we have had very little need for BugHerd support, as the tool is intuitive and does not have many bugs of its own. They have a pretty solid help/FAQ section and their support people have been reasonably responsive the few times we have needed to contact customer support. We have had our issues resolved and questions answered.
Read full review
ClickUp
I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
Read full review
Online Training
Splitrock Studio
No answers on this topic
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Implementation Rating
Splitrock Studio
No answers on this topic
ClickUp
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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Alternatives Considered
Splitrock Studio
It's better than everything else we've found. So far if we were going to find something better for us -- we'd probably need to make it ourselves.
Read full review
ClickUp
The subscription price offers a very complete package compared to other similar products, so in terms of value for money, it is, in my opinion, the best deal. Even the free version is very complete, allowing you to get an excellent idea of ​​how it would impact a person's workflow before investing in it.
Read full review
Scalability
Splitrock Studio
No answers on this topic
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Return on Investment
Splitrock Studio
  • Simple, easy bug and task tracking is the name of the game. At a glance you can see when in the queue a specific bug is and who is working on it.
Read full review
ClickUp
  • This made collaboration possible, which we never had before. Linking the metrics between departments to the overall goals was a new one for us and made a big difference to how we approach work
  • Our deadline adherence improved to 80% from around 35%
  • Our future planning became more accurate as we could forecast, mitigate and navigate around blockers
Read full review
ScreenShots

BugHerd Screenshots

Screenshot of Example of BugHerd’s dashboard.Screenshot of Example of comments left for developers on BugHerd.

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View