What users are saying about
24 Ratings
154 Ratings
24 Ratings
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Score 7.4 out of 100
154 Ratings
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Score 7.1 out of 100

Likelihood to Recommend

Calabrio ONE

Calabrio has been great for our education environment. We have the ability to access live calls, recorded calls and evaluate based on the duration of calls. I would like to see the Reporting tab transformed and allow for more customizable reports. Overall, we have had success with Calabrio and we look forward to our partnership.
Beth Bax | TrustRadius Reviewer

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Calabrio ONE
Paylocity
7.1
Employee demographic data
Calabrio ONE
Paylocity
7.0
Employment history
Calabrio ONE
Paylocity
7.2
Job profiles and administration
Calabrio ONE
Paylocity
8.2
Workflow for transfers, promotions, pay raises, etc.
Calabrio ONE
Paylocity
7.3
Organizational charting
Calabrio ONE
Paylocity
6.4
Organization and location management
Calabrio ONE
Paylocity
6.5
Compliance data (COBRA, OSHA, etc.)
Calabrio ONE
Paylocity
7.1

Payroll Management

Calabrio ONE
Paylocity
7.2
Pay calculation
Calabrio ONE
Paylocity
7.1
Support for external payroll vendors
Calabrio ONE
Paylocity
6.3
Off-cycle/On-Demand payment
Calabrio ONE
Paylocity
6.7
Benefit plan administration
Calabrio ONE
Paylocity
7.6
Direct deposit files
Calabrio ONE
Paylocity
8.0
Salary revision and increment management
Calabrio ONE
Paylocity
7.2
Reimbursement management
Calabrio ONE
Paylocity
7.4

Leave and Attendance Management

Calabrio ONE
Paylocity
7.4
Approval workflow
Calabrio ONE
Paylocity
7.8
Balance details
Calabrio ONE
Paylocity
7.1
Annual carry-forward and encashment
Calabrio ONE
Paylocity
7.3

Employee Self Service

Calabrio ONE
Paylocity
8.0
View and generate pay and benefit information
Calabrio ONE
Paylocity
8.0
Update personal information
Calabrio ONE
Paylocity
9.0
View company policy documentation
Calabrio ONE
Paylocity
7.6
Employee recognition
Calabrio ONE
Paylocity
7.6
View job history
Calabrio ONE
Paylocity
7.8

Asset Management

Calabrio ONE
Paylocity
8.2
Tracking of all physical assets
Calabrio ONE
Paylocity
8.2

HR Reporting

Calabrio ONE
Paylocity
6.7
Report builder
Calabrio ONE
Paylocity
7.6
Pre-built reports
Calabrio ONE
Paylocity
6.9
Ability to combine HR data with external data
Calabrio ONE
Paylocity
5.6

Onboarding

Calabrio ONE
Paylocity
7.5
New hire portal
Calabrio ONE
Paylocity
7.0
Manager tracking tools
Calabrio ONE
Paylocity
8.0

Performance and Goals

Calabrio ONE
Paylocity
7.9
Corporate goal setting
Calabrio ONE
Paylocity
7.6
Individual goal setting
Calabrio ONE
Paylocity
8.2
Line-of sight-visibility
Calabrio ONE
Paylocity
7.7
Performance tracking
Calabrio ONE
Paylocity
8.0

Performance Management

Calabrio ONE
Paylocity
7.9
Performance plans
Calabrio ONE
Paylocity
7.4
Performance improvement plans
Calabrio ONE
Paylocity
8.1
Review status tracking
Calabrio ONE
Paylocity
7.7
Review reminders
Calabrio ONE
Paylocity
8.0
Multiple review frequency
Calabrio ONE
Paylocity
8.3

Succession Planning

Calabrio ONE
Paylocity
7.5
Create succession plans/pools
Calabrio ONE
Paylocity
8.0
Candidate ranking
Calabrio ONE
Paylocity
7.4
Candidate search
Calabrio ONE
Paylocity
7.5
Candidate development
Calabrio ONE
Paylocity
7.2

Recruiting / ATS

Calabrio ONE
Paylocity
7.4
Job Requisition Management
Calabrio ONE
Paylocity
7.3
Company Website Posting
Calabrio ONE
Paylocity
7.5
Publish to Social Media
Calabrio ONE
Paylocity
6.7
Job Search Site Posting
Calabrio ONE
Paylocity
8.1
Duplicate Candidate Prevention
Calabrio ONE
Paylocity
8.0
Applicant Tracking
Calabrio ONE
Paylocity
7.8
Notifications and Alerts
Calabrio ONE
Paylocity
6.1

Pros

Calabrio ONE

  • Quality Management (call recordings, evaluations of said calls) is an area where Calabrio has done a particularly good job. It is a solid product and they continue to refine it.
  • Customer Service - since we purchased the product, customer service has always been spot on for Calabrio - they have worked hard to ensure their existing customers remain happy while continuing to evolve and bring on new customers.
  • Innovation - with their ear to the ground, so to speak, Calabrio forges ahead and does a great job of implementing features per customer requests and makes every effort to ensure the needs are taken care of either via API or upgrade feature.
Joel Severson | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

Calabrio ONE

  • Calabrio's scheduling module has room for improvement. I recommend adding options that will allow you to quickly add or delete multiple exceptions for a group or an individual.
  • Calabrio should add an option the will automatically optimize existing breaks and lunches based on the schedule rules and updates to schedules since they were initially published.
  • I'd like to have a feature in Calabrio that will automatically approve or deny employees requests for vacation based on the staffing number and other staff rules that are set.
  • For shift bidding, I'd like to have the option to create several schedule types and have Calabrio create the best coverage based on the available staff and the existing forecast.
  • In my practice, I have found that some reports have stats that should be weighed but are presented as a standard average (arithmetic mean) instead.
  • I'd like to have granular reporting on staff shrinkage that has occurred in the past so that I can use that data for future staff planning.
Nathaniel Brown | TrustRadius Reviewer

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

Calabrio ONE

Calabrio ONE 8.0
Based on 1 answer
Because I think they're ready for a multi-skilled contact center support or OMNI
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

Calabrio ONE

Calabrio ONE 7.0
Based on 1 answer
It would've been a higher rating if they're able to partner up with other platforms like Liveperson chat support and have a better sense of urgency when it comes to resolving issues
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

Calabrio ONE

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

Calabrio ONE

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

Calabrio ONE

Calabrio ONE 6.0
Based on 1 answer
Because, it took them time to coordinate back some updates for us when we had to report a few major issues. ie Volume data feed for our Email support/channel. I like the webinars, however to keep the community alive. I hope they improve the training modules too and how they training new WFM guys as part of their package
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 7.0
Based on 28 answers
Every time I call, their security is amazing. You have to provide company ID, your name, and your employee ID# so that they know whether or not they can speak to you or give you any information. When you have a question they are always available to walk you through whatever it is you are having trouble with. If they don't have an answer, they will take your information and get back to you in a timely manner.
Maria MARTI | TrustRadius Reviewer

Online Training

Calabrio ONE

No score
No answers yet
No answers on this topic

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

Calabrio ONE

Calabrio ONE 7.0
Based on 1 answer
No I don't have as I wasn't part of the implementation
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

Calabrio ONE

It was better and more reliable/resilient then both of the products stated above. It is in-house though while the competition was cloud-based. Both of the platforms mentioned above had more problems and more failed screens then Calabrio.
Usama Ahmed | TrustRadius Reviewer

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

Return on Investment

Calabrio ONE

  • Negative: I've had to create more workarounds and scheduling seems to be more time consuming. However, it has had a positive effect in that some processes have been improved because of the workarounds.
  • Positive: Our former WFM software was not upgraded regularly. We have planned upgrade(s) for Calabrio. I'm looking forward to seeing the improvements made with the newer version.
  • Positive: Calabrio's customer service has been a plus. I believe they listen to what their customers are saying, even when it may be painful, and seem to always be striving to improve their product, and maintain good customer service.
Gaye Stone | TrustRadius Reviewer

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

Screenshots

Paylocity

Pricing Details

Calabrio ONE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Calabrio ONE Editions & Modules

Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Calabrio ONE
7.1
Paylocity
5.8

Likelihood to Renew

Calabrio ONE
8.0
Paylocity
9.2

Usability

Calabrio ONE
7.0
Paylocity
8.0

Reliability and Availability

Calabrio ONE
Paylocity
9.0

Performance

Calabrio ONE
Paylocity
5.0

Support Rating

Calabrio ONE
6.0
Paylocity
7.0

Online Training

Calabrio ONE
Paylocity
10.0

Implementation Rating

Calabrio ONE
7.0
Paylocity
10.0

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