What users are saying about
26 Ratings
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565 Ratings
26 Ratings
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Score 7.7 out of 100

Paylocity

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565 Ratings
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Score 7 out of 100

Feature Set Ratings

    Human Resource Management

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.2

    Paylocity

    72%
    Paylocity ranks higher in 7/7 features

    Employee demographic data

    N/A
    0 Ratings
    7.7
    77%
    274 Ratings

    Employment history

    N/A
    0 Ratings
    7.6
    76%
    274 Ratings

    Job profiles and administration

    N/A
    0 Ratings
    7.0
    70%
    246 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    N/A
    0 Ratings
    7.1
    71%
    253 Ratings

    Organizational charting

    N/A
    0 Ratings
    6.7
    67%
    223 Ratings

    Organization and location management

    N/A
    0 Ratings
    7.1
    71%
    223 Ratings

    Compliance data (COBRA, OSHA, etc.)

    N/A
    0 Ratings
    7.2
    72%
    194 Ratings

    Payroll Management

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.7

    Paylocity

    77%
    Paylocity ranks higher in 7/7 features

    Pay calculation

    N/A
    0 Ratings
    8.2
    82%
    282 Ratings

    Support for external payroll vendors

    N/A
    0 Ratings
    6.4
    64%
    125 Ratings

    Off-cycle/On-Demand payment

    N/A
    0 Ratings
    8.2
    82%
    176 Ratings

    Benefit plan administration

    N/A
    0 Ratings
    7.6
    76%
    192 Ratings

    Direct deposit files

    N/A
    0 Ratings
    8.4
    84%
    278 Ratings

    Salary revision and increment management

    N/A
    0 Ratings
    7.8
    78%
    215 Ratings

    Reimbursement management

    N/A
    0 Ratings
    7.3
    73%
    130 Ratings

    Leave and Attendance Management

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.1

    Paylocity

    71%
    Paylocity ranks higher in 3/3 features

    Approval workflow

    N/A
    0 Ratings
    7.7
    77%
    224 Ratings

    Balance details

    N/A
    0 Ratings
    6.8
    68%
    239 Ratings

    Annual carry-forward and encashment

    N/A
    0 Ratings
    6.8
    68%
    175 Ratings

    Employee Self Service

    Calabrio ONE

    Feature Set Not Supported
    N/A
    8.1

    Paylocity

    81%
    Paylocity ranks higher in 5/5 features

    View and generate pay and benefit information

    N/A
    0 Ratings
    8.1
    81%
    290 Ratings

    Update personal information

    N/A
    0 Ratings
    8.7
    87%
    294 Ratings

    View company policy documentation

    N/A
    0 Ratings
    7.5
    75%
    238 Ratings

    Employee recognition

    N/A
    0 Ratings
    8.3
    83%
    202 Ratings

    View job history

    N/A
    0 Ratings
    7.7
    77%
    243 Ratings

    Asset Management

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.0

    Paylocity

    70%
    Paylocity ranks higher in 1/1 features

    Tracking of all physical assets

    N/A
    0 Ratings
    7.0
    70%
    87 Ratings

    HR Reporting

    Calabrio ONE

    Feature Set Not Supported
    N/A
    6.4

    Paylocity

    64%
    Paylocity ranks higher in 3/3 features

    Report builder

    N/A
    0 Ratings
    6.8
    68%
    258 Ratings

    Pre-built reports

    N/A
    0 Ratings
    7.0
    70%
    261 Ratings

    Ability to combine HR data with external data

    N/A
    0 Ratings
    5.5
    55%
    164 Ratings

    Onboarding

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.6

    Paylocity

    76%
    Paylocity ranks higher in 2/2 features

    New hire portal

    N/A
    0 Ratings
    7.9
    79%
    237 Ratings

    Manager tracking tools

    N/A
    0 Ratings
    7.3
    73%
    186 Ratings

    Performance and Goals

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.1

    Paylocity

    71%
    Paylocity ranks higher in 4/4 features

    Corporate goal setting

    N/A
    0 Ratings
    7.2
    72%
    108 Ratings

    Individual goal setting

    N/A
    0 Ratings
    7.4
    74%
    121 Ratings

    Line-of sight-visibility

    N/A
    0 Ratings
    6.8
    68%
    96 Ratings

    Performance tracking

    N/A
    0 Ratings
    6.9
    69%
    128 Ratings

    Performance Management

    Calabrio ONE

    Feature Set Not Supported
    N/A
    6.7

    Paylocity

    67%
    Paylocity ranks higher in 5/5 features

    Performance plans

    N/A
    0 Ratings
    6.5
    65%
    144 Ratings

    Performance improvement plans

    N/A
    0 Ratings
    6.6
    66%
    125 Ratings

    Review status tracking

    N/A
    0 Ratings
    7.1
    71%
    148 Ratings

    Review reminders

    N/A
    0 Ratings
    6.3
    63%
    151 Ratings

    Multiple review frequency

    N/A
    0 Ratings
    6.9
    69%
    128 Ratings

    Succession Planning

    Calabrio ONE

    Feature Set Not Supported
    N/A
    5.9

    Paylocity

    59%
    Paylocity ranks higher in 4/4 features

    Create succession plans/pools

    N/A
    0 Ratings
    6.5
    65%
    60 Ratings

    Candidate ranking

    N/A
    0 Ratings
    5.5
    55%
    76 Ratings

    Candidate search

    N/A
    0 Ratings
    5.7
    57%
    78 Ratings

    Candidate development

    N/A
    0 Ratings
    5.7
    57%
    65 Ratings

    Recruiting / ATS

    Calabrio ONE

    Feature Set Not Supported
    N/A
    7.2

    Paylocity

    72%
    Paylocity ranks higher in 7/7 features

    Job Requisition Management

    N/A
    0 Ratings
    7.7
    77%
    122 Ratings

    Company Website Posting

    N/A
    0 Ratings
    7.8
    78%
    126 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    6.9
    69%
    99 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    7.2
    72%
    123 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    6.7
    67%
    105 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    7.7
    77%
    136 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    6.7
    67%
    139 Ratings

    Attribute Ratings

    • Calabrio ONE is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating, Implementation Rating
    • Paylocity is rated higher in 1 area: Usability

    Likelihood to Recommend

    8.3

    Calabrio ONE

    83%
    13 Ratings
    6.5

    Paylocity

    65%
    313 Ratings

    Likelihood to Renew

    8.0

    Calabrio ONE

    80%
    1 Rating
    7.6

    Paylocity

    76%
    20 Ratings

    Usability

    7.0

    Calabrio ONE

    70%
    1 Rating
    7.6

    Paylocity

    76%
    11 Ratings

    Availability

    Calabrio ONE

    N/A
    0 Ratings
    9.0

    Paylocity

    90%
    2 Ratings

    Performance

    Calabrio ONE

    N/A
    0 Ratings
    5.0

    Paylocity

    50%
    2 Ratings

    Support Rating

    6.0

    Calabrio ONE

    60%
    1 Rating
    1.9

    Paylocity

    19%
    38 Ratings

    Online Training

    Calabrio ONE

    N/A
    0 Ratings
    9.1

    Paylocity

    91%
    2 Ratings

    Implementation Rating

    7.0

    Calabrio ONE

    70%
    1 Rating
    6.4

    Paylocity

    64%
    4 Ratings

    Likelihood to Recommend

    Calabrio

    Calabrio has been great for our education environment. We have the ability to access live calls, recorded calls and evaluate based on the duration of calls. I would like to see the Reporting tab transformed and allow for more customizable reports. Overall, we have had success with Calabrio and we look forward to our partnership.
    Read full review

    Paylocity

    Paylocity is simply the best payroll and tax reporting service I have ever used. In addition to these vital functions, it does a host of additional things with excellence including time and attendance reporting, 401(k) integration & automatic reporting, and benefits administration, all supported by a stellar customer service team
    Read full review

    Pros

    Calabrio

    • Quality Management (call recordings, evaluations of said calls) is an area where Calabrio has done a particularly good job. It is a solid product and they continue to refine it.
    • Customer Service - since we purchased the product, customer service has always been spot on for Calabrio - they have worked hard to ensure their existing customers remain happy while continuing to evolve and bring on new customers.
    • Innovation - with their ear to the ground, so to speak, Calabrio forges ahead and does a great job of implementing features per customer requests and makes every effort to ensure the needs are taken care of either via API or upgrade feature.
    Read full review

    Paylocity

    • Payroll is easy and well integrated with Time and Labor.
    • The support staff is exemplary; probably the best I have ever worked with.
    • Paylocity is proactive in addressing issues of law and the marketplace. They are constantly evolving to meet the current needs of its customers.
    Read full review

    Cons

    Calabrio

    • Calabrio's scheduling module has room for improvement. I recommend adding options that will allow you to quickly add or delete multiple exceptions for a group or an individual.
    • Calabrio should add an option the will automatically optimize existing breaks and lunches based on the schedule rules and updates to schedules since they were initially published.
    • I'd like to have a feature in Calabrio that will automatically approve or deny employees requests for vacation based on the staffing number and other staff rules that are set.
    • For shift bidding, I'd like to have the option to create several schedule types and have Calabrio create the best coverage based on the available staff and the existing forecast.
    • In my practice, I have found that some reports have stats that should be weighed but are presented as a standard average (arithmetic mean) instead.
    • I'd like to have granular reporting on staff shrinkage that has occurred in the past so that I can use that data for future staff planning.
    Read full review

    Paylocity

    • I'd like to see a change where employees are NOT able to even punch in if they have 8 hours of PTO scheduled for that day. This happens a lot and employees forget to cancel their PTO and it's a hassle.
    • I don't like where they moved my invoice for Paylocity to the cash management tab. I'd rather just get it from the reports tab like I always did.
    Read full review

    Pricing Details

    Calabrio ONE

    Starting Price

    Editions & Modules

    Calabrio ONE editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Paylocity

      Starting Price

      $2 Per Employee Per Month

      Editions & Modules

      Paylocity editions and modules pricing
      EditionModules
      Paylocity$2.001

      Footnotes

      1. Per Employee Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Calabrio

      Because I think they're ready for a multi-skilled contact center support or OMNI
      Read full review

      Paylocity

      The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
      Read full review

      Usability

      Calabrio

      It would've been a higher rating if they're able to partner up with other platforms like Liveperson chat support and have a better sense of urgency when it comes to resolving issues
      Read full review

      Paylocity

      Although it is fairly easy to use, there are some processes that just don't make munch sense. For example, if an employee has 2 bank accounts and the funds are returned from one account the process to reissue is TEDIOUS and confusing. Unless you want to PAY for Paylocity to do it for you. I think the manual process should be as easy for us.
      Read full review

      Reliability and Availability

      Calabrio

      No answers on this topic

      Paylocity

      Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
      Read full review

      Performance

      Calabrio

      No answers on this topic

      Paylocity

      It's so manual, not automated or intuitive.
      Read full review

      Support Rating

      Calabrio

      Because, it took them time to coordinate back some updates for us when we had to report a few major issues. ie Volume data feed for our Email support/channel. I like the webinars, however to keep the community alive. I hope they improve the training modules too and how they training new WFM guys as part of their package
      Read full review

      Paylocity

      The frustrations I have with Paylocity customer support are what drove me to leave a review in the first place so I can warn anyone considering purchasing this product. I really like the software and it has a lot of great features, but my complete distrust of their customer service has led me to rue the day I chose Paylocity to be our payroll vendor. For one thing, they are often slow to respond. That alone might be manageable, except even when I do get a response, half the time the answers are incomplete/not helpful, if not completely incorrect! Imagine waiting 90 days and paying thousands of dollars for a corrected W2 only for it to come back more incorrect than it was when you started, and not only that but they also made me question my sanity trying to convince me that they were correct when it was BLATANTLY wrong - and that's just one example! Sometimes you might be lucky to get a decent customer service rep using the chat help feature, but most of the time whoever you talk to does not seem to have any more knowledge of the system than you do. I am a patient person and I have a lot of grace for administrative errors (we're all human) but Paylocity customer service is consistently unreliable and sometimes unprofessional to boot. To their credit, the sales and implementation teams do seem really good. It seems like maybe they just can't retain good customer service reps. We've been through several account managers without ever having a good experience.
      Read full review

      Online Training

      Calabrio

      No answers on this topic

      Paylocity

      They have great training tools!
      Read full review

      Implementation Rating

      Calabrio

      No I don't have as I wasn't part of the implementation
      Read full review

      Paylocity

      I would make sure you have a dedicated team at Paylocity to complete the implementation. We had staff from Paylocity quit and things were not completed properly. They dropped the ball so to speak on that portion of it. we have encountered multiple issues since then and are still not using the Time off tracking to its full capabilities.
      Read full review

      Alternatives Considered

      Calabrio

      It was better and more reliable/resilient then both of the products stated above. It is in-house though while the competition was cloud-based. Both of the platforms mentioned above had more problems and more failed screens then Calabrio.
      Read full review

      Paylocity

      We liked that Paylocity had all modules within one system instead of having to use multiple systems for recruiting, onboarding, personnel files, and payroll. We have used Paycom for several years, and Paylocity is a much more organized and "clean" platform with more advanced features. ApplicantPro did the job but recruiting in the HRIS was great, and it is also more organized and has more features for customization. Although we do wish we could post to more sites other than Indeed without having to spend more with JobTarget.
      Read full review

      Return on Investment

      Calabrio

      • Negative: I've had to create more workarounds and scheduling seems to be more time consuming. However, it has had a positive effect in that some processes have been improved because of the workarounds.
      • Positive: Our former WFM software was not upgraded regularly. We have planned upgrade(s) for Calabrio. I'm looking forward to seeing the improvements made with the newer version.
      • Positive: Calabrio's customer service has been a plus. I believe they listen to what their customers are saying, even when it may be painful, and seem to always be striving to improve their product, and maintain good customer service.
      Read full review

      Paylocity

      • Positive - saved HR 50% of its time due to streamlining Admin functions. Period.
      • Positive - saved managers at least 10% of their total time by reducing admin functions (they can manage people through phones)
      • Positive - reduced payroll FTE by 1.5 in first 3 months due to automation
      Read full review

      Screenshots

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