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Canon MPS vs. OpenText Content Suite Platform vs. OpenText Documentum

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Canon MPS

    Score8 out of 10
    N/ACanon offers managed print services.N/A

    OpenText Content Suite Platform

    Score9 out of 10
    N/AThe OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeOptional
    Additional Details———
    More Pricing Information
    Community Pulse
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Considered Multiple Products
    Canon Inc
    No answer on this topic
    OpenText
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of Canon MPS and OpenText Content Suite Platform and OpenText Documentum
    Feature
    Canon MPS
    -
    Ratings
    OpenText Content Suite Platform
    8.4
    7 Ratings
    4% above category average
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings9.07 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings9.07 Ratings
    Records management00 Ratings8.06 Ratings9.07 Ratings
    Content search & retrieval00 Ratings8.07 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings9.07 Ratings
    Content publishing & creation00 Ratings8.06 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings8.06 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings8.07 Ratings9.07 Ratings
    Automated workflows00 Ratings9.06 Ratings9.03 Ratings
    Artificial intelligence00 Ratings7.05 Ratings9.03 Ratings
    Mobile support00 Ratings9.05 Ratings9.03 Ratings
    Integration00 Ratings8.06 Ratings10.03 Ratings
    Best Alternatives
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Small Businesses
    No answers on this topic
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (9 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    8.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Canon MPSOpenText Content Suite PlatformOpenText Documentum
    Likelihood to Recommend
    Canon Inc
    It is hard to manage a printing environment in a large organization. With the use of Canon MPS, we can maintain the print environment easily. It has helped to improve our whole printing experience
    Read full review
    OpenText
    Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
    Incentivized
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Canon Inc
    • It makes and keeps records about all the work which are done by that system.
    • It helps us to make better decisions and manage the resources that we have.
    • The dashboard is full if information and managing and monitoring can be done easily.
    • For different jobs cost can be calculated separately.
    Read full review
    OpenText
    • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
    • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
    • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
    • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
    Incentivized
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Canon Inc
    • Reporting and alerting features should be improved.
    • New user should have some idea before starting to use this service.
    Read full review
    OpenText
    • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
    • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
    • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
    Incentivized
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Canon Inc
    No answers on this topic
    OpenText
    The staff is comfortable with it and I doubt they'd change at this point.
    Incentivized
    Read full review
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Usability
    Canon Inc
    No answers on this topic
    OpenText
    Strong for Core Content and Records Management
    Effective for Non-Technical Users (with the right configuration)
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Reliability and Availability
    Canon Inc
    No answers on this topic
    OpenText
    I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Performance
    Canon Inc
    No answers on this topic
    OpenText
    • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Support Rating
    Canon Inc
    There support team is excellent. Always willing to help us, something goes wrong.
    Read full review
    OpenText
    OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
    Incentivized
    Read full review
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Implementation Rating
    Canon Inc
    No answers on this topic
    OpenText
    No, it's pretty easy to implement and use.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Canon Inc
    Canon has an excellent reputation for printers. Also, their consulting and marketing team were excellent. Besides, we got a recommendation from other people.
    Read full review
    OpenText
    Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
    Incentivized
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    Canon Inc
    • Canon MPS has helped to reduce our printing cost dramatically.
    • Now we can manage the print environment easily without using lots of staff.
    Read full review
    OpenText
    • With OpenText Content Suite, we can easily keep documents safe
    • Document collaboration is easy with OpenText
    • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
    • With OpenText Content Suite, there is better file sync and archiving
    Incentivized
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots