CaptivateIQ vs. CompAnalyst

In terms of setting up special incentive programs, it might be better to have those paid out directly. Sometimes the system needs to be manually updated if for say a special service is sold to a pre-existing company. On our end we have to create "new customers" to reflect these new structures of incentives. It still works on CIQ, but it would be helpful for something on the site to allow us to modify this directly.

Incentivized

I highly recommend considering CompAnalyst if you're looking to take your compensation function to the next level. If you're looking to create a "one stop shop" for your compensation needs, then this is the software for you. You can easily manage job descriptions and survey data, and you can empower your HR teams to find information in the tool by giving them access to specific areas of the site. The system can be configured to fit the needs of your organization

Incentivized

• Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
• Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
• Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.

Incentivized

• It allows us to benchmark our internal comp structure and design effective comp ranges.
• CompAnalyst allows us to benchmark our internal compensation with others in our industry.
• Allows us to market our comp ranges within a region, or across the US.
• Most of our job titles can be found within CompAnalyst.

Incentivized

• Reporting is challenging. Even exporting payouts requires selecting a date, so if I want a full year of payouts for the entire team, I have to run 12 reports and combine the data. They have a reporting function, but it also requires a significant setup, and I have yet to figure out how to combine data from all of our plans with different columns.
• Tracking down changes from prior periods can be tricky. This usually happens due to user error (whoops - admin set up something not quite right), but it might be nice to easily see what changed or why there is an increase or decrease from a prior period impacting the current payout.

Incentivized

• the user interface is not very intuitive, takes some time to get used to
• do not like the default to national rates unless you check it off

Incentivized

It fits our need and allows a lot of piece of mind. It has a lot of features we like and they keep innovativing and adding to it.

Incentivized

I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts

Incentivized

It could be a little more user friendly but once you get used to it it is fine. I love having a tool at my disposal that is current and accurate. I also like the fact that it keeps adding jobs and creates an broad database across multiple industries and even within industries to compare "apples to apples"

Incentivized

We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.

Incentivized

Our Professional Services Consultant and Customer Success Manager are always available to answer our questions. If I have a compensation-related question, they will find the answer for us. They take our product feedback seriously, and the team has implemented a few of our requested features in the system. Their Vice President of Product Management is always open to receiving feedback, and CompAnalyst is always reaching out to customers to demo and test new product offerings.

Incentivized

I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms

Incentivized

Spiff is super sleek and a top contender, honestly, though the price point difference between Captivate and Spiff took Spiff off the table quickly for us. Sales Cookie: we used it for a bit as Captivate didn't have a Hubspot integration, but we quickly outgrew the software and needed a more complex solution. Xactly just doesn't have a great user experience and level of customization needed for our plans. All of this to say, Captivate absolutely wins every time on value for cost and functionality compared to other solutions we have vetted.

Incentivized

CompAnalyst gives me bang for my buck. It can get data other surveys may miss. It is easy to use and understand.

Incentivized

• As a sales representative in this 700+ employee company, I couldn't tell you the ROI.
• I will say it probably saves me an hour a month compared to traditional compensation reviews/approvals (think about PER representative)
• There was an increase in sales representative satisfaction with commission tracking.

Incentivized

• Positive- helped us avoid clients that are underpaying their folks.
• Positive- helped us educate clients so they can retain their folks and attract new talent.

Incentivized