Likelihood to Recommend Carbonite, an OpenText company
Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
Read full review Datto Alto has been best suited for our customers who do not have an extremely large amount of data (Less than 2TB). We have had issues with customers that had limitations to how useful the cloud option was based on their internet speed (Rural)
Read full review Pros Carbonite, an OpenText company
It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background. It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly. It's safe and reliable. We have been using it for a couple of years now and had no major issues. Their phone support is excellent. It's also really easy to maintain your backed up data to reduce redundancy. Read full review Support. Consistency of Backup. Ability to test backups with scripts. Reporting. Read full review Cons Carbonite, an OpenText company
To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud. I have not had to do a restore at this time so I cannot comment on the restore process. I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data. Read full review local backup size limitations Read full review Likelihood to Renew Carbonite, an OpenText company
I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
Read full review Support Rating Carbonite, an OpenText company
Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
Read full review Alternatives Considered Carbonite, an OpenText company
We have also used
Mozy Pro and
Dropbox . They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
Read full review Datto has been the best so far for backing up servers. Support is quick to resolve issues, and the Code Red team during recovery is calming during the whole process. Recovery is easy to do and does not require reaching out to support for a hidden method to get the recovery to work
Read full review Return on Investment Carbonite, an OpenText company
Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users. While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means. The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature. Read full review We are able to offer our customers a relatively inexpensive offsite data storage option that can also act as a stop-gap if they were to have major hardware failures we have not had any negative impacts from Datto The ease of installation/setup of Datto Alto has enabled us to mail out the device to a customer and have them plug it into their network to save us time delivering and setting up if the customer was a long distance from us. Read full review ScreenShots