Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Safe
Score 8.5 out of 10
N/A
Carbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.
$83.99
per year
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Carbonite SafeVeeam Data Platform
Editions & Modules
Basic
$83.99
per year
Plus
$119.99
per year
Prime
$149.99
per year
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Carbonite SafeVeeam Data Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Carbonite SafeVeeam Data Platform
Considered Both Products
Carbonite Safe
Chose Carbonite Safe
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
Veeam Data Platform
Chose Veeam Data Platform
I chose Veeam Data Platform over other platforms due to the following considerations:
1) Former successes with the product
2) Maturity and stability
Features
Carbonite SafeVeeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Safe
8.9
3 Ratings
3% above category average
Veeam Data Platform
8.9
327 Ratings
5% above category average
Universal recovery10.02 Ratings9.2276 Ratings
Instant recovery3.93 Ratings8.7293 Ratings
Recovery verification9.62 Ratings9.0280 Ratings
Business application protection9.01 Ratings8.9254 Ratings
Multiple backup destinations10.01 Ratings9.2299 Ratings
Incremental backup identification9.62 Ratings9.1309 Ratings
Backup to the cloud9.63 Ratings9.1208 Ratings
Deduplication and file compression9.01 Ratings9.0288 Ratings
Snapshots10.01 Ratings8.8263 Ratings
Flexible deployment9.03 Ratings8.6259 Ratings
Management dashboard9.03 Ratings7.522 Ratings
Platform support9.03 Ratings8.9275 Ratings
Retention options7.03 Ratings9.1280 Ratings
Encryption9.83 Ratings9.3251 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Carbonite Safe
8.7
3 Ratings
2% above category average
Veeam Data Platform
-
Ratings
Continuous data protection8.83 Ratings00 Ratings
Replication8.82 Ratings00 Ratings
Operational reporting and analytics7.33 Ratings00 Ratings
Malware protection9.01 Ratings00 Ratings
Multi-location capabilities8.42 Ratings00 Ratings
Ransomware Recovery10.02 Ratings00 Ratings
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Carbonite SafeVeeam Data Platform
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Bacula Enterprise
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Score 9.6 out of 10
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User Ratings
Carbonite SafeVeeam Data Platform
Likelihood to Recommend
9.2
(14 ratings)
9.1
(773 ratings)
Likelihood to Renew
5.9
(2 ratings)
8.6
(42 ratings)
Usability
9.0
(2 ratings)
10.0
(32 ratings)
Availability
-
(0 ratings)
8.6
(8 ratings)
Performance
-
(0 ratings)
7.9
(8 ratings)
Support Rating
10.0
(2 ratings)
10.0
(36 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
7.9
(7 ratings)
Ease of integration
-
(0 ratings)
8.2
(8 ratings)
Product Scalability
-
(0 ratings)
7.4
(8 ratings)
Vendor post-sale
-
(0 ratings)
6.7
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.0
(8 ratings)
User Testimonials
Carbonite SafeVeeam Data Platform
Likelihood to Recommend
Carbonite, an OpenText company
Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
Read full review
Veeam Software
I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
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Pros
Carbonite, an OpenText company
  • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
  • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
  • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
Read full review
Veeam Software
  • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
  • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
  • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
  • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
Read full review
Cons
Carbonite, an OpenText company
  • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
Read full review
Veeam Software
  • A change to the interface for mounting then recovering individual files or folders feels clunky but it's the only complaint about the software. It works, the process just isn't as smooth as I'd like.
  • An inline product update from an update button rather than going to the Veeam page to download a new setup file would be pretty slick, not a deal breaker by any means though
  • It would be pretty neat to have an inline tech support data upload, provide a ticket number and have the support upload go directly to Veeam rather than taking that archive file and uploading it to the ticket via the web portal
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Likelihood to Renew
Carbonite, an OpenText company
For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
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Veeam Software
I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
I trust the product for my own home environment as well due to relationship I have with the product at work.
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Usability
Carbonite, an OpenText company
Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
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Veeam Software
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
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Reliability and Availability
Carbonite, an OpenText company
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
Carbonite, an OpenText company
No answers on this topic
Veeam Software
To identify a bottleneck in the data path, Veeam Backup & Replication
detects the component with the maximum workload, the component
that works for the most time of the job. For example, you use a
low-speed storage device as the backup repository. Even if VM data is
retrieved from the SAN storage on the source side and transported over a
high-speed link, VM data flow will still be impaired at the backup
repository.
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Support Rating
Carbonite, an OpenText company
I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
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Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
Carbonite, an OpenText company
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
Carbonite, an OpenText company
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Carbonite, an OpenText company
No answers on this topic
Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
Carbonite, an OpenText company
Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
Read full review
Veeam Software
Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
Read full review
Scalability
Carbonite, an OpenText company
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
Carbonite, an OpenText company
  • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
  • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
Read full review
Veeam Software
  • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
  • When it doesn't work, Veeam consumes entire days getting everything working again.
  • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
Read full review
ScreenShots

Veeam Data Platform Screenshots

Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.