Practice Fusion vs. Qualifacts CareLogic EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Practice Fusion
Score 6.3 out of 10
N/A
N/AN/A
Qualifacts CareLogic EHR
Score 9.9 out of 10
N/A
Qualifacts, headquartered in Nashville, is the developer of the CareLogic enterprise electronic health record system. CareLogic provides scheduling, documentation, billing and reporting designed specifically for behavioral health and human services organizations across the United States.N/A
Pricing
Practice FusionQualifacts CareLogic EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Practice FusionQualifacts CareLogic EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Practice FusionQualifacts CareLogic EHR
Top Pros
Top Cons
Features
Practice FusionQualifacts CareLogic EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Practice Fusion
10.0
3 Ratings
26% above category average
Qualifacts CareLogic EHR
4.2
3 Ratings
59% below category average
Real-time eligibility verification10.01 Ratings00 Ratings
Claims management10.01 Ratings4.02 Ratings
Coding10.03 Ratings4.92 Ratings
Patient billing10.01 Ratings3.92 Ratings
Financial Reporting10.01 Ratings3.93 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Practice Fusion
8.3
6 Ratings
4% above category average
Qualifacts CareLogic EHR
6.5
3 Ratings
20% below category average
Rule-based scheduling8.14 Ratings7.83 Ratings
Automated appointment reminders9.05 Ratings00 Ratings
Automated patient check-in8.14 Ratings00 Ratings
Multi-location support7.23 Ratings3.93 Ratings
Calendar interface9.06 Ratings7.72 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Practice Fusion
8.1
6 Ratings
11% above category average
Qualifacts CareLogic EHR
5.6
6 Ratings
26% below category average
Charting / document management8.56 Ratings6.04 Ratings
Templates6.25 Ratings3.04 Ratings
Patient portal7.14 Ratings10.03 Ratings
Mobile/tablet support9.94 Ratings5.82 Ratings
Fax integration10.04 Ratings2.01 Ratings
Integration with other EMR and PM systems7.73 Ratings2.01 Ratings
Workflow automation9.93 Ratings6.73 Ratings
Speech recognition9.01 Ratings00 Ratings
Customization5.15 Ratings7.73 Ratings
E-prescribing7.25 Ratings7.73 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Practice Fusion
9.8
6 Ratings
15% above category average
Qualifacts CareLogic EHR
4.5
6 Ratings
60% below category average
HIPAA compliance9.56 Ratings10.06 Ratings
Role-based permission levels10.05 Ratings1.04 Ratings
Data backups and redundancy9.84 Ratings6.04 Ratings
Local mode / networking failsafe9.93 Ratings1.03 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Practice Fusion
10.0
6 Ratings
24% above category average
Qualifacts CareLogic EHR
2.6
4 Ratings
100% below category average
Task tracking10.03 Ratings5.83 Ratings
Specialty-specific workflows9.94 Ratings1.03 Ratings
Multi-office / multi-physician capabilities10.04 Ratings1.14 Ratings
Best Alternatives
Practice FusionQualifacts CareLogic EHR
Small Businesses
athenaClinicals
athenaClinicals
Score 8.6 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
athenaClinicals
athenaClinicals
Score 8.6 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
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User Ratings
Practice FusionQualifacts CareLogic EHR
Likelihood to Recommend
7.1
(7 ratings)
10.0
(6 ratings)
Availability
1.0
(1 ratings)
-
(0 ratings)
Performance
1.0
(1 ratings)
3.0
(1 ratings)
Support Rating
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Practice FusionQualifacts CareLogic EHR
Likelihood to Recommend
Practice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
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Qualifacts Systems
Carelogic EHR, by Qualifacts is the second scheduling software my company has used, and so long as there are no unfortunate changes it will be our last. It is user friendly, meaning that it is easy to train employees in, and is well organized. The simple interface takes out much of the guess work.
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Pros
Practice Fusion
  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
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Qualifacts Systems
  • Schedule based- the schedule is easy to use.
  • Documentation tied to appointment- no question regarding what to complete when a client comes in.
  • Prescription software integration with PDMP- no need to check state sites.
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Cons
Practice Fusion
  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
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Qualifacts Systems
  • It is difficult to obtain information from CareLogic for use in customized reports if the user is not familiar with building reports in Pentaho.
  • Rather than having the capability to transmit electronic prescriptions on its own, CareLogic relies on an external program to do so. Prescribers must exit out of the document they are in so that they can access the external electronic prescription system. This system has an additional cost. It would be nice if it could be an all in one system.
  • While the company is usually eager to respond to customer needs, something always seems to be broken or need updating in regards to functionality. This may be a function of our agency's location and the unusual needs we have due to our state mandates, but it is tiring to always have to worry about a workaround.
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Performance
Practice Fusion
No answers on this topic
Qualifacts Systems
The rating of "3" represents CareLogic's quick loading of pages, however, the reports are super slow and there is no progress bar or notification to let you know if a report is running or not. I've let a report run for an hour before only to find out that the interface never registered my click to run the report.
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Support Rating
Practice Fusion
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on. When we have tried the live chat feature we have been satisfied with the timeliness and response.
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Qualifacts Systems
The customer support at Qualifacts is great. When you have an issue you can submit a ticket to support and they're on top of getting things straightened out and always available by phone as well. The struggle with the overall support is it doesn't seem like the needs of the users are heard. When you ask for what should be a simple fix or something that seems the system is missing, it gets labeled an Enhancement Request which is where requests go to pasture.
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Alternatives Considered
Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
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Qualifacts Systems
CareLogic is more a affordable that other competitors. CareLogic takes less time to understand and incorporate. I would say that it has its limitations and is not as intuitive. There is a lot of clicking back and forth between functions and can be annoying. There is also sometimes loss of data. If something goes wrong in the program there is no backup- this may be something that can be added, but my company has chosen not to
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Return on Investment
Practice Fusion
No answers on this topic
Qualifacts Systems
  • No more paper records.
  • Prescriptions never get lost.
  • Staff have many complaints about work flow.
  • New hire training has to be ongoing- it's hard to learn.
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ScreenShots

Qualifacts CareLogic EHR Screenshots

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