Catchpoint is an Internet Resilience solution offering services for retailers, Global2000, CDNs, cloud service providers, and xSPs that help increase their resilience by catching any issues in the Intenet Stack before they impact their business. Catchpoint's Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high-fidelity data, and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless…
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ManageEngine Application Manager
Score 9.4 out of 10
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ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
$395
per year per user
Pricing
Catchpoint
ManageEngine Application Manager
Editions & Modules
No answers on this topic
Professional Edition
$395
per year per user
Enterprise Edition
$9,595
per year per user
Offerings
Pricing Offerings
Catchpoint
ManageEngine Application Manager
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
- White glove migration services
- Annual subscription
- Professional Services
- Competitive Benchmarking
A Solid product, provides meaningful accurate data results from synthetic monitoring. Catchpoint as a vendor has acted as a reliable business partner and promotes good relationship with customers and provides them with meaningful support. Support engineer and account manager make efforts to maintain helpful relationship for services offered. Been able to work with us to provide input for code changes and enhancements for payload used for synthetics.
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
Global Monitoring: Catchpoint offers an extensive network of monitoring locations worldwide, allowing organizations to simulate user experiences from different geographical regions. This capability helps identify performance variations based on location, ensuring a consistent and optimal experience for users across the globe.
Alerting and Root Cause Analysis: Catchpoint offers robust alerting mechanisms that notify organizations when performance thresholds are exceeded or anomalies occur. These alerts enable prompt incident response and troubleshooting. Catchpoint's root cause analysis capabilities help identify the underlying causes of performance issues by analyzing network conditions, DNS resolutions, server responses, or content delivery problems.
The ability to monitor the Catchpoint nodes with the ability to setup a take a recovery action based on specific criteria
The ability to tell us when we are at X% capacity so that we better plan or budget for increasing the "capacity" of the Catchpoint nodes before we get to an overloaded state. The capacity utilization graph is not a reliable indicator for this metric. How can the capacity utilization rate get above 100%, it does not make sense
we are heavily dependent catchpoint system for the following functions * Detect end-user availability/performance-related problems * Ensures service level objectives (SLO) are met, that prevents service level agreement (SLA) breaches * Identify and understand the cause of any network connectivity or application level issue * Improves the availability and response time service levels
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
It's hard to find the functionalities that I am looking for in the application. Even if I did something in the past, after a time I have to re-learn again where the functionalities are. This is a powerful tool, but not user-friendly. Texts in the buttons and menus are not always meaningful or easily comprehensible.
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
Catchpoint exceptional service has consistently exceeded my expectations. Their technical expertise, coupled with their timely responses to queries and issues, demonstrates their dedication to customer satisfaction. Additionally, the support team's ability to provide actionable advice and guidance has enabled me to resolve complex problems efficiently and effectively.
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Primary reason we went with Catchpoint is that they offered us actual backbone testing locations. All the other features like a filmstrip and traceroutes have been very beneficial as well and were not available in the competitors' solutions.
Other solutions like Microsoft EM and SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
The ROI has been very good with this product, we have seen multiple folds of time-saving by using this tool and preempting any risk associated with non-performant times of our server, hence increasing the team's capability to respond to certain downtime scenarios and the level of action that needs to be taken.
Catchpoint’s observability solution makes it easier to have global visibility of our website's performance and to fix issues quicker
I don't have any negatives, every good product comes with a cost, that is the fact but the Catchpoint tool has ultimately improved our ROI much beyond the changes that we pay
By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation.
It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations.
ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity.
