What users are saying about
8 Ratings
2 Ratings
8 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 6 out of 100

Likelihood to Recommend

Caterease

Integration with Microsoft Access - We use Access for a lot of different Queries, such as for our bar back to know the specifics of each bar. Caterease allows Access to pull data directly so all we have to do is run the report instead of entering all the information manually. Same with diagramming, having software like Placez that pulls from Caterease allows for such things as table and chair counts to be pulled directly from Caterease instead of having to place each individual table.
Nick Faulkenberg | TrustRadius Reviewer

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

Pros

Caterease

  • Quick updates to contracts/files
  • Great integrations available
  • Report generation
Emily Hammell | TrustRadius Reviewer

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

Cons

Caterease

  • It’s a great program, but it’s missing some aspects that would be incredibly useful. It has the ability to store venues and locations that you’ve used in the past, but it doesn’t allow you to associate a tax rate with the saved venue. As our company handles events all throughout Southern California and tax rates are constantly changing, it would be nice to be able to assign certain tax rates to certain zip codes and venues.
  • It can be a little finicky sometimes with its equipment conflict algorithm. There will be events In the system that have been marked as cancelled, yet it will insist that an event I am working on has an equipment conflict with it (even though that event is not going through). It will not let you save out of your event and, sometimes, will end up deleting all your changes and progress, which is incredibly frustrating.
  • I wish there was a way to export PDFs of your proposals without re-saving your entire proposal. Sometimes, clients will ask for two versions of the same proposal with just slight changes, and it’s annoying to have to go in and completely re-do and save the proposal and have to adjust it back to the original.
  • It would be nice if there was a way to see a history of all of the changes that had been made in a proposal, that would be great. Because we often have many hands on each event we do, having a comprehensive list of all the changes made to each proposal and the date and times, and users who made these changes would be an incredible asset.
Gigi Greene | TrustRadius Reviewer

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

Support Rating

Caterease

Caterease 9.0
Based on 1 answer
I have not had to use the support in my over 3 years of using Caterease. This is why I gave it a 9 rating because even though I haven't had to interact with support, the fact that I haven't had to use support speaks volumes to how good the software is and how it is user friendly.
Nick Faulkenberg | TrustRadius Reviewer

OneCause

OneCause 8.0
Based on 2 answers
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

Alternatives Considered

Caterease

I haven’t used too many other events programs in the past – at a former company, we used the back end of our website in order to create events, but Caterease is a lot more user-friendly. Our website wasn’t particularly fancy – it didn’t allow us to conflict check or see if there was another event at the same time. It was used for the sole purpose of posting the information to our system – not for creating full proposals. Caterease is much more effective for what we need to use it for in this context.
Gigi Greene | TrustRadius Reviewer

OneCause

No answers on this topic

Return on Investment

Caterease

  • Has made our team more efficient and be able to have a central place to store all info so everyone can access it.
  • Manually printing BEOs has proven to be incredibly inefficient as they get updated quickly and often times just causes confusion and mistakes.
  • It's nice to be able to generate contracts fairly quickly for clients
Emily Hammell | TrustRadius Reviewer

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

Pricing Details

Caterease

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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