Make vs. Creatio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Make
Score 9.3 out of 10
N/A
Make (formerly Integromat) automates integration between applications. It features data transformation capabilities within a no-code graphic interface. The former Integromat was acquired by Celonis in 2020, and the current product Make is a Celonis brand.
$9
per month
Creatio
Score 9.2 out of 10
N/A
Creatio is a provider of a platform to automate industry workflows and CRM with no-code and maximum degree of freedom. The Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales, and Service), industry workflows for 20 verticals and marketplace add-ons. Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom.…
$125
per month for 5 users (minimum)
Pricing
MakeCreatio
Editions & Modules
Free
$0
per month
Core
$9
per month
Pro
$16
per month
Teams
$29
per month
Enterprise
Contact
Growth
$25
per month per user
Enterprise
$55
per month per user
Unlimited
$85
per month per user
Offerings
Pricing Offerings
MakeCreatio
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Additional AI Tokens are available for $150 per pack.
More Pricing Information
Community Pulse
MakeCreatio
Features
MakeCreatio
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Make
8.3
5 Ratings
4% above category average
Creatio
-
Ratings
Pre-built connectors9.05 Ratings00 Ratings
Connector modification9.55 Ratings00 Ratings
Support for real-time and batch integration9.54 Ratings00 Ratings
Data quality services8.05 Ratings00 Ratings
Data security features7.54 Ratings00 Ratings
Monitoring console6.55 Ratings00 Ratings
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Make
-
Ratings
Creatio
8.7
37 Ratings
4% above category average
Visual Modeling00 Ratings8.534 Ratings
Drag-and-drop Interfaces00 Ratings9.336 Ratings
Platform Security00 Ratings8.335 Ratings
Platform User Management00 Ratings8.837 Ratings
Reusability00 Ratings8.835 Ratings
Platform Scalability00 Ratings8.436 Ratings
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MakeCreatio
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Score 8.9 out of 10
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IBM App Connect
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Score 9.5 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Quickbase
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MakeCreatio
Likelihood to Recommend
9.0
(5 ratings)
8.8
(59 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(4 ratings)
Usability
9.0
(3 ratings)
9.0
(40 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
7.3
(1 ratings)
Support Rating
7.3
(2 ratings)
10.0
(38 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
MakeCreatio
Likelihood to Recommend
Celonis
Integromat is the best tool for business automation in my opinion because unlike Zapier it allows us to integrate with any API even if the app is not available which allows us to create automation even with the less known apps that we use or the ones that we built internally for our own company.
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Creatio
Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
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Pros
Celonis
  • UI/UX Simplicity and Features
  • Workflows are explained in details and even people without IT background can use the tool.
  • Consumption is nicely tracked.
  • Myriad of existing templates, solutions, and readymade connectors.
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Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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Cons
Celonis
  • There are always new platforms and connections that we'd like to see
  • More flexibility in paying for operations (tasks) on a sliding scale, instead of by tier
  • More thorough support documentation on connecting various platforms and troubleshooting errors
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Creatio
  • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
  • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
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Likelihood to Renew
Celonis
No answers on this topic
Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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Usability
Celonis
Make's easy to understand user interface helps you to visualize what's happening at all times. Could use some tweaks around the navigation from a scenario specifically in the folders and back navigations. I can't tell you the amount of time wasted in that area. When you branch, you can't bring a branch back together in the same scenario which is kind of a bummer as well.
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Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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Reliability and Availability
Celonis
No answers on this topic
Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Performance
Celonis
No answers on this topic
Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Support Rating
Celonis
The pricing schema is very attractive, almost 50% lower than the competition. You could start from free and then grow. It has a pretty big library of connections to other apps and services, which really helps you when everything is a mess. Integromat has a really easy-to-use interface. You could do almost everything with fewer than 5 clicks. Scenarios (automation steps to complete a routine) have graphics so you can configure them more easily.
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Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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Online Training
Celonis
No answers on this topic
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Implementation Rating
Celonis
No answers on this topic
Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Alternatives Considered
Celonis
Integromat allows us to do everything we used to do on Zapier but it doesn't limit us to only the popular apps, with Integromat we're integrating custom APIs and we get data from different servers through GET requests and it's exactly what we needed and Zapier couldn't provide it.
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Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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Scalability
Celonis
No answers on this topic
Creatio
I can see the promise of how it can be customized to other aspects of our business.
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Return on Investment
Celonis
  • We used too many credits multiple times and had to buy them additionally, there are no prevention systems to setup to alert before it happens.
  • Some consumption is difficult to understand and requires time and digging.
  • It requires heavy internal effort to simplify things in Make in order for it to operate cheaper.
  • Initial IT setup is paramount and determines a lot.
Read full review
Creatio
  • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
  • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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ScreenShots

Creatio Screenshots

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