Celonis vs. DISCO Ediscovery

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Celonis
Score 8.3 out of 10
N/A
Celonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A
DISCO Ediscovery
Score 8.5 out of 10
N/A
DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help lawyers and legal teams improve outcomes for their clients. The vendor states corporate legal departments, law firms, and government agencies around the world use DISCO for ediscovery, case management, compliance, disputes, and investigations. In addition to its technology solutions, DISCO offers services to help legal teams manage ediscovery from anywhere at any…N/A
Pricing
CelonisDISCO Ediscovery
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CelonisDISCO Ediscovery
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.DISCO’s all-inclusive flat-rate per-GB pricing is transparent and predictable, making it easy to accurately budget for any matter. Pricing automatically includes ingestion, processing, early case assessment, and production. In addition, DISCO does not charge for user licenses, meaning customers can add or remove user licenses based on the need of the case, not on the constraints of the budget. When it comes to managed review, DISCO guarantees every matter will come in on time and on budget.
More Pricing Information
Community Pulse
CelonisDISCO Ediscovery
Top Pros
Top Cons
Features
CelonisDISCO Ediscovery
Process Mining
Comparison of Process Mining features of Product A and Product B
Celonis
7.3
19 Ratings
12% below category average
DISCO Ediscovery
-
Ratings
Data Connection7.719 Ratings00 Ratings
Process Discovery7.918 Ratings00 Ratings
Visual Process Representation7.517 Ratings00 Ratings
Process Variants7.218 Ratings00 Ratings
Performance Metrics7.417 Ratings00 Ratings
Process Mining Algorithms7.916 Ratings00 Ratings
Root Cause Investigation7.518 Ratings00 Ratings
Process Optimization7.017 Ratings00 Ratings
What-if Analysis6.211 Ratings00 Ratings
Process Compliance and Audit7.115 Ratings00 Ratings
Best Alternatives
CelonisDISCO Ediscovery
Small Businesses

No answers on this topic

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Medium-sized Companies
Nintex Process Platform
Nintex Process Platform
Score 8.5 out of 10

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Enterprises
Nintex Process Platform
Nintex Process Platform
Score 8.5 out of 10

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All AlternativesView all alternativesView all alternatives
User Ratings
CelonisDISCO Ediscovery
Likelihood to Recommend
8.9
(158 ratings)
8.5
(65 ratings)
Likelihood to Renew
7.4
(7 ratings)
6.8
(2 ratings)
Usability
6.7
(3 ratings)
8.2
(2 ratings)
Support Rating
6.6
(3 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Configurability
8.2
(1 ratings)
-
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
CelonisDISCO Ediscovery
Likelihood to Recommend
Celonis
Celonis is well suited especially for comparably big use cases due to hefty license costs. For thorough analyses, all departments should take part in the approach since there are a lot of hidden influences and effects from departments to one another. Use cases like conformance / revision are possible but will not be a big lever since this only involves checking single instances.
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DISCO
It's user-friendly and very intuitive. It has many capabilities that are out of the box, and it does not need to do any workaround. Also, there are many ways to do the same thing which is great when we are in a rush and how a user learns. Attorneys are loving the Case Builder function. I am happy that we can streamline processes and get to do more of what we love to do versus being bogged down by tedious steps.
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Pros
Celonis
  • Clear understanding on how the processes really run
  • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
  • High performing methodology to build economic value addressing inefficiencies
  • Perfect to convince clients showing objective evidences
  • Make easy the enterprise collaboration
  • Provide an E2E "movie" of the processes
  • Able to ensure a centric model to connect all the core processes
  • Top performances that save time of the analyst that can spend energy in his real work
  • Excellent ETL, agnostic (able to extrapolate data from many DB)
  • Strong capabilities of the data model
  • Continuous innovation
  • Solid platform to address projects of business process reengineering
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DISCO
  • Search and locate
  • Document organization
  • Ease of use
  • Review Stages are used by our Experts with direct access, which eliminates the need to create folders on our servers, download to flash drives, or having to upload documents and create links in the cloud
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Cons
Celonis
  • User interface is complex and so it can take some time for users who are new to process mining to become familiar with the tool
  • Celonis is not able to integrate with all of Uniper's enterprise application due to lack of connectors
  • No real-time collaboration with other users e.g. lack of shared annotations
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DISCO
  • Allow bates labeling to be completed at ingest
  • Providing a guide for load file ingest and remediation of load file errors
  • Availability of predictive tagging in matters with smaller production than is currently necessary
  • Improve ability to review and summarize medical records
  • Ability at ingest to break up a single large document into individual documents for review, whether through a manual or AI-driven process
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Likelihood to Renew
Celonis
We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
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DISCO
There were some customer service issues in closing a project, but generally the service has been helpful to our needs.
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Usability
Celonis
It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
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DISCO
I've been able to go from never using this type of software before, to confidently using it on an everyday basis, and the learning curve was not steep at all.
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Support Rating
Celonis
We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
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DISCO
I've never had a problem with the support team getting back to me re my questions or assisting me in a project.
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Online Training
Celonis
No answers on this topic
DISCO
DISCO provides good resources in addition to the walkthroughs.
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Implementation Rating
Celonis
Celonis has a lot of tools to support the implementation.
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DISCO
No answers on this topic
Alternatives Considered
Celonis
The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
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DISCO
I have used proprietary in-house software at a litigation management firm. The in-house software allowed for documents to be processed and coded in order for the end-user to run a report that met the end-users parameters. DISCO allows for documents to be ingested, and for those ingested documents to be divided into review stages. The reports that DISCO allows the end-user to run are far superior to end-user reports of other in-house systems
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Return on Investment
Celonis
  • Celonis thus far (and I do not anticipate anything changing) has not had a negative impact on our business. It has challenged us to think differently about what is possible and jumpstarted process improvement aimed at saving both money and time while improving the morale of our end users. Celonis has also provided us with enough data to be to develop targeted business objectives on system usage and timeliness which without them was nearly impossible to measure let alone act upon
  • Better order processing (quicker, more system driven, and saves money)
  • Reduction in throughput time (our order fulfillment time has improved and our order processing time has decreased)
  • Finds and acts on automation opportunities
  • Can find large dollar value opportunities for process improvement
  • Can find data driven recommendations for executive interactions
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DISCO
  • DISCO has saved our clients tons of money in hosting fees, as well as hourly fees in time spent reviewing documents.
  • With DISCO's search capabilities, a review that could take weeks or months by many can be performed in days or weeks by fewer personnel.
  • With DISCO, actions that previously had to be contracted out to a vendor can now be handled in-house at a much cheaper cost.
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