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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Celonis

    Score9.3 out of 10
    N/ACelonis is a Process Intelligence platform that helps companies improve their operations, customer experience, and sustainability. The company’s technology provides a digital twin of a company’s processes, giving everyone in the organization a common language and the ability to identify and capture value.N/A

    Join.me (discontinued)

    Score9.8 out of 10
    N/AJoin.me, once acquired by LogMeIn in 2019, was an audio, video, and web conferencing tool targeted at SMBs. Its software can be used across various devices and includes features such as one-click scheduling, personal links, interactive whiteboards, and presenter swapping. It has since been discontinued.

    $10

    per month

    Pricing
    CelonisJoin.me (discontinued)
    Editions & Modules
    No answers on this topic
    Lite
    $10.00
    Month
    Pro
    $10.00
    Month
    Business
    $10.00
    Month
    Offerings
    Pricing Offerings
    CelonisJoin.me (discontinued)
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsSnap is Celonis' free-to-use, cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.—
    More Pricing Information
    Community Pulse
    CelonisJoin.me (discontinued)
    Considered Both Products
    Celonis
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    184 Answers
    77%
    Would buy again
    30 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    129 Answers
    91%
    Delivers good value for the price
    29 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    184 Answers
    85%
    Happy with the feature set
    33 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    88 Answers
    83%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    141 Answers
    93%
    Implementation went as expected
    26 Answers
    Features
    CelonisJoin.me (discontinued)
    Process Mining
    Comparison of Process Mining features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    8.1
    49 Ratings
    6% below category average
    Join.me (discontinued)
    -
    Ratings
    Data Connection8.649 Ratings00 Ratings
    Process Discovery8.745 Ratings00 Ratings
    Visual Process Representation7.646 Ratings00 Ratings
    Process Variants8.446 Ratings00 Ratings
    Performance Metrics7.946 Ratings00 Ratings
    Process Mining Algorithms8.744 Ratings00 Ratings
    Root Cause Investigation7.344 Ratings00 Ratings
    Process Optimization8.346 Ratings00 Ratings
    What-if Analysis7.532 Ratings00 Ratings
    Process Compliance and Audit7.940 Ratings00 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    -
    Ratings
    Join.me (discontinued)
    7.8
    75 Ratings
    1% below category average
    High quality audio00 Ratings8.566 Ratings
    High quality video00 Ratings8.269 Ratings
    Low bandwidth requirements00 Ratings7.059 Ratings
    Mobile support00 Ratings7.336 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    -
    Ratings
    Join.me (discontinued)
    7.9
    73 Ratings
    1% below category average
    Desktop sharing00 Ratings8.573 Ratings
    Whiteboards00 Ratings7.433 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    -
    Ratings
    Join.me (discontinued)
    8.0
    69 Ratings
    2% below category average
    Calendar integration00 Ratings8.551 Ratings
    Meeting initiation00 Ratings8.464 Ratings
    Integrates with social media00 Ratings7.121 Ratings
    Record meetings / events00 Ratings8.052 Ratings
    Slideshows00 Ratings8.035 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    -
    Ratings
    Join.me (discontinued)
    8.1
    59 Ratings
    0% above category average
    Live chat00 Ratings8.759 Ratings
    Audience polling00 Ratings7.720 Ratings
    Q&A00 Ratings7.826 Ratings
    Online Events Security
    Comparison of Online Events Security features of Celonis and Join.me (discontinued)
    Feature
    Celonis
    -
    Ratings
    Join.me (discontinued)
    8.3
    58 Ratings
    3% above category average
    User authentication00 Ratings8.244 Ratings
    Participant roles & permissions00 Ratings8.251 Ratings
    Confidential attendee list00 Ratings8.433 Ratings
    Best Alternatives
    CelonisJoin.me (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    JioMeet
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CelonisJoin.me (discontinued)
    Likelihood to Recommend
    9.2
    (189 ratings)
    7.1
    (76 ratings)
    Likelihood to Renew
    7.3
    (9 ratings)
    9.0
    (5 ratings)
    Usability
    8.1
    (6 ratings)
    10.0
    (7 ratings)
    Support Rating
    9.1
    (4 ratings)
    8.8
    (25 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CelonisJoin.me (discontinued)
    Likelihood to Recommend
    Celonis
    Celonis is helping [...] to gain greater transparency and control over complex business processes by connecting data across systems and revealing how work is actually executed. The platform supports proactive risk identification, value‑based process improvements, and more reliable delivery across the R&D value chain. With great support from the Celonis team in Copenhagen, we are enabling R&D teams to make data‑driven decisions, optimise performance, and continuously improve how [...] delivers value to patients.
    Incentivized
    Read full review
    Discontinued Products
    I would neither recommend nor dissuade anyone from using Join.Me. When it first came on the scene, it was a game-changer as far as providing remote access to other authorized individuals and helped save a great deal of time trying to walk someone less proficient through all the detailed steps of computer repair. However, with the proliferation of Zoom and other conferencing products that also provide built-in remote access through its service, the need for a separate application is now limited and not as essential as its own product.
    Incentivized
    Read full review
    Pros
    Celonis
    • Clear understanding on how the processes really run
    • Excellent solution to support use cases like harmonization, process excellence, audit and compliance
    • High performing methodology to build economic value addressing inefficiencies
    • Perfect to convince clients showing objective evidences
    • Make easy the enterprise collaboration
    • Provide an E2E "movie" of the processes
    • Able to ensure a centric model to connect all the core processes
    • Top performances that save time of the analyst that can spend energy in his real work
    • Excellent ETL, agnostic (able to extrapolate data from many DB)
    • Strong capabilities of the data model
    • Continuous innovation
    • Solid platform to address projects of business process reengineering
    Incentivized
    Read full review
    Discontinued Products
    • No need to download anything to get started. Once you sign up you can get started from within your browser. This is probably the single best feature, its a get up and go solution for video conferencing and you do not need any software for it to work.
    • The one click join a meeting URL is genius. Users who struggle with remembering passwords or invites can just click a link and immediately participate in a meeting which means one email and a couple of clicks and a meeting can start.
    • Good control features - As the main user, you have many control features including deciding who can speak, annotations, screen sharing easily.
    • Screen Recordings to the Cloud - This can save on time when you have had a long conference, you can save a recording to the cloud and download it later.
    Incentivized
    Read full review
    Cons
    Celonis
    • Helping reduce the complexity to support adoption throughout the business - received feedback that Celonis can only be used by Celonis SMEs, as the interface looks too complex
    • Can we go faster with less? Both from the Celonis side and NN side feels like if we involved less stakeholders we could achieve more
    • To get the most from Celonis we need to get the people who are closest to the process comfortable enough so they can draw insights from themselves - Celonis are good are drawing insights, but naturally sometimes misses the business context
    Incentivized
    Read full review
    Discontinued Products
    • There should be a complete guide to understand its features before installation because if one feature will be missed then, we can’t get them working properly.
    • Furthermore, there should be high-quality internet for getting its function and it won’t work without good network coverage.
    • I think its interface is a little hard for beginners and is not that user friendly.
    Incentivized
    Read full review
    Likelihood to Renew
    Celonis
    We have been able to leverage Celonis [greatly] because of the commitment and support we receive from our data scientist. I strongly believe that we would not be able to accomplish this without her assistance. Moreover, when we escalate matters, the product development is engaged and commits resources to make sure our initiatives/business cases are supported.
    Incentivized
    Read full review
    Discontinued Products
    This platform enables a very high ROI for the solution that it provides to our team to support our end-users.
    Incentivized
    Read full review
    Usability
    Celonis
    It is a great tool but also requires a lot of work to get it into a useable fashion. Part of this is on our end as we don't have the dedicated analyst function yet to really become self-sufficient with Celonis. It also uncovers a lot of data issues or at the very least, multiple rounds of development and data validation are required before getting to a position where the business users feel comfortable with the data being reflected. This is fairly normal with any data-related development effort and perhaps not unique to Celonis.
    Incentivized
    Read full review
    Discontinued Products
    Join.me is one of the easiest programs I've ever used. It's so easy to get it set up and installed and even easier for someone to join a meeting. The controls are very intuitive and labeled appropriately. The UIX makes sense. It's been a reliable product in my app stack-I love it!
    Incentivized
    Read full review
    Support Rating
    Celonis
    We submit tickets to Celonis through product support. No assistance is generally provided, have to wait and the ticket is then escalated to product support in Germany. Many times we submit the ticket and the support desk asks us the same questions back where they should already have this information.
    Incentivized
    Read full review
    Discontinued Products
    I honestly haven't reached out to their Support team. I get notifications of what they are working on which is good to see, but I haven't directly spoken with any of them. I think my main reason for this is that join.me gives me just what I need (not much more and not much less).
    Incentivized
    Read full review
    Implementation Rating
    Celonis
    Celonis has a lot of tools to support the implementation.
    Read full review
    Discontinued Products
    This is a fairly simple product which doesn't require much "implementation" work for our use cases.
    Incentivized
    Read full review
    Alternatives Considered
    Celonis
    The major reason to choose Celonis is that it has enhanced decision-making in filtering the candidates. The frontend designer has nice graphics and has well-designed self-service. I particularly enjoy the visual editor, which allows you to create complicated PQL without having to write any code, as well as the numerous filtering choices, including process mining options.
    Incentivized
    Read full review
    Discontinued Products
    If you're looking for something basic that handles a little bit of everything when it comes to meetings, screen shares and remote desktop control join.me is a great options. If you're a super user and really wanting a lot of detailed features and rich user interfaces and money is not an issue you may want to consider use specific options.
    Incentivized
    Read full review
    Return on Investment
    Celonis
    • The previous IFRS 9 calculation method was reaching its end of life—Celonis is a direct replacement for us.
    • When rebuilding our logic from the old system to the new, it gave us a much-needed opportunity to revamp and standardise company codes and, in some cases, even pick up some errors.
    Incentivized
    Read full review
    Discontinued Products
    • Customer support solution - join.me has made it so much easier to quickly get with a customer and see their trouble and show them a solution. This saves lots of back and forth time and gives the customer more power over owning their solution.
    • More efficient communication - without join.me we would waste time going back and forth on emails or slack trying to get our message across. Join.me lets us quickly show AND tell others what's going on. I honestly don't know how we ever functioned without it.
    Incentivized
    Read full review
    ScreenShots