What users are saying about
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19 Ratings
8 Ratings
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Score 6.1 out of 100

Netchex

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19 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Netchex ranks higher in 1 feature set: Payroll Management

Payroll Management

4.4

Ceridian Powerpay

44%
8.7

Netchex

87%
Netchex ranks higher in 7/7 features

Pay calculation

5.6
56%
3 Ratings
9.0
90%
10 Ratings

Support for external payroll vendors

2.0
20%
1 Rating
8.5
85%
3 Ratings

Off-cycle/On-Demand payment

5.5
55%
2 Ratings
8.9
89%
8 Ratings

Benefit plan administration

1.2
12%
2 Ratings
8.3
83%
8 Ratings

Direct deposit files

5.6
56%
3 Ratings
9.3
93%
10 Ratings

Salary revision and increment management

5.6
56%
3 Ratings
8.7
87%
8 Ratings

Reimbursement management

5.6
56%
3 Ratings
8.0
80%
7 Ratings

Attribute Ratings

  • Netchex is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

5.5

Ceridian Powerpay

55%
3 Ratings
9.6

Netchex

96%
17 Ratings

Likelihood to Renew

Ceridian Powerpay

N/A
0 Ratings
9.6

Netchex

96%
2 Ratings

Usability

Ceridian Powerpay

N/A
0 Ratings
9.6

Netchex

96%
2 Ratings

Support Rating

8.0

Ceridian Powerpay

80%
2 Ratings
9.6

Netchex

96%
3 Ratings

Implementation Rating

Ceridian Powerpay

N/A
0 Ratings
8.5

Netchex

85%
2 Ratings

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

Netchex

Netchex is great if you want to log in to one place to take care of all things employee-related. It is especially helpful if you have multiple locations or divisions as you can easily set these up and manage them as needed. The more employees you have, the more you will benefit from a program like Netchex that provides so much support for your business. Our company has multiple locations of stores and many employee position levels and Netchex has been great at keeping all of this simple when a lessor product could make it much more complicated. Netchex would not be as appropriate if you have a very small business or a simple payroll structure. It would definitely still work well for you, it would just be more sophisticated than you would require.
Anonymous | TrustRadius Reviewer

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Netchex

  • My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
  • Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
  • Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
Mindy Yeager, PHR | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Customer Support is Horrible
  • They over bill you for everything and ignore cancellation requests
  • They don't listen to what you need or want, they slip in cancellation clauses and charge you for inactive employees throughout the year.
  • They leave one person in charge of your account and should that person go on leave you are stuck waiting until that person gets back (including personal leaves that lasted 2 months)
Greg Dykstra | TrustRadius Reviewer

Netchex

  • I do not like the fact that I have to click ok on that little box that pops up every time I do something. Just make it do you want to save...ok and do you want to submit payroll to Netchex...ok
Melissa Cross | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Ceridian Powerpay

No score
No answers yet
No answers on this topic

Netchex

Netchex 9.6
Based on 2 answers
Easy to work with.
Lillie Singletary | TrustRadius Reviewer

Usability

Ceridian Powerpay

No score
No answers yet
No answers on this topic

Netchex

Netchex 9.6
Based on 2 answers
Very user friendly and great interface.
John Riley, SHRM-CP | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Netchex

Netchex 9.6
Based on 3 answers
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Implementation Rating

Ceridian Powerpay

No score
No answers yet
No answers on this topic

Netchex

Netchex 8.5
Based on 2 answers
Implementation took some time but was pretty much error free.
Lillie Singletary | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

Netchex

The biggest difference I see between Netchex and our previous vendor is customer service. Our previous vendor would take days, if not weeks, to respond with an inquiry. Netchex generally does within 24 hours via email or immediately if you call. The second biggest difference is ease of use, both managers and associates have commented on how much easier it is to use.
Erica Payne PHR SHRM-CP | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • The return on investment has been substantial for our company. Having a payroll system that calculates everything for you, processes important documents, and only takes minimal time and effort allows us to focus more time on running the business and generating revenue.
  • Instead of having a user spend half a day (or potentially a full day) processing payroll, it only takes a couple hours (obviously depending on how many employees need to be processed).
Anonymous | TrustRadius Reviewer

Netchex

  • The time saving within the hiring and onboarding process is almost incalculable. We save so much time because we don't have to send out various emails, keep up with people on their tasks, and manually move them through the process.
  • We have also benefitted from being able to create our own reports and really being able to tailor them to our very specific needs.
Anonymous | TrustRadius Reviewer

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