What users are saying about
4 Ratings
4 Ratings
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Score 8.3 out of 100
4 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Ceridian Powerpay

In all honestly I don’t know a situation where Ceridian Powerpay would not be appropriate to use. I have used it at a company with 12 employees, and at a company with 100 employees. The system works great regardless of company size and the benefits significantly outweigh any (if any) negatives.
I only have experience with the system in the hospitality industry but it covered all our needs and more that I can only imagine that would apply to other industries as well.
Anonymous | TrustRadius Reviewer

Netchex

I think Netchex is great for a small to mid-sized business where employee turnover is low. The most time-consuming and frustrating parts of Netchex are also associated with the number of employees I have to add/delete from the system each season.
Mindy Yeager, PHR | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Ceridian Powerpay
9.5
Netchex
Pay calculation
Ceridian Powerpay
10.0
Netchex
Off-cycle/On-Demand payment
Ceridian Powerpay
10.0
Netchex
Benefit plan administration
Ceridian Powerpay
8.0
Netchex
Direct deposit files
Ceridian Powerpay
10.0
Netchex
Salary revision and increment management
Ceridian Powerpay
9.2
Netchex
Reimbursement management
Ceridian Powerpay
9.6
Netchex

Pros

Ceridian Powerpay

  • Ceridian Powerpay simplifies the payroll process, very little manual work involved during each payroll run.
  • Ceridian Powerpay is mostly an intuitive interface with easy to understand workflows to allow for multiple users to be able to use the system if required.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP | TrustRadius Reviewer

Cons

Ceridian Powerpay

  • Would be great if you could search for specific ROEs in the system rather than having to go into each individual pay period package to locate - especially when there may be 10+ ROEs.
Anonymous | TrustRadius Reviewer

Netchex

  • One step in the login process needs to be corrected
  • The non-working aspect of the login process is easily bypassed, so it doesn't prevent you from gaining access
Anonymous | TrustRadius Reviewer

Support Rating

Ceridian Powerpay

Ceridian Powerpay 8.0
Based on 2 answers
Generally, Ceridian Powerpay support is strong, with the edge given to the telephone staff, which is prompt and always helpful. When I have had to reach out via telephone, I am greeted quickly and provided with a quick resolution to my issue. The email support leaves a bit to be desired, though, as my experience with change requests result in long waits for confirmation and completion, with some instances not even being given a resolution to an issue without requiring additional follow-up. I shouldn’t have to stay on top of the support in addition to providing the details needed, and it should just get done.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Netchex

Netchex 9.0
Based on 1 answer
The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.
Mindy Yeager, PHR | TrustRadius Reviewer

Alternatives Considered

Ceridian Powerpay

Have not used any other payroll software in my experience.
Anonymous | TrustRadius Reviewer

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP | TrustRadius Reviewer

Return on Investment

Ceridian Powerpay

  • Positive: Ceridian Powerpay is cost-effective for our organization as we do not require a more robust solution—it fits our needs well without breaking the bank.
  • Positive: Ceridian Powerpay is mostly intuitive, easy to use, and as a result, easy to train team members in. This allows for additional coverage for the payroll system should the key user not be available or require assistance.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Netchex

  • It's fully automated for online processing
  • It allows us to process payroll without having to hire additional personnel, thus saving us money.
Anonymous | TrustRadius Reviewer

Pricing Details

Ceridian Powerpay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Powerpay
8.5
Netchex
8.0

Support Rating

Ceridian Powerpay
8.0
Netchex
9.0

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