Dayforce Powerpay Review
April 08, 2024

Dayforce Powerpay Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dayforce Powerpay

Payroll processing, payroll issues eg ROE creation/amendment, tracking employee expenses/reimbursements, year end reports/T4's, employee history/profile info.
  • ROE creation and amendment
  • Self Service
  • T4
  • the layout for entering time
  • payroll/year end reports
  • Security Log
  • Payroll Preview Report - details at a glance
  • Menu setup navigation
  • Adjustment - Reversal sometimes gives an error
  • Emergency Contact Comments field - would be nice if it would accept more characters in this field
  • A warning that 'no ROE will be created' popup when EI or other related fields are marked Exempt
  • Rate history on an employee's page would be nice
  • efficiency in processing payroll increased
  • employee list cuts the amount of time spent looking for employee history
  • access to employee info at a glance - less time spent on this
  • year end/T4 generation is efficient

Do you think Dayforce Powerpay delivers good value for the price?

Yes

Are you happy with Dayforce Powerpay's feature set?

Yes

Did Dayforce Powerpay live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Dayforce Powerpay go as expected?

I wasn't involved with the implementation phase

Would you buy Dayforce Powerpay again?

Yes

Data entry for inputting hours, creating ROE's, year end reports. Can't think of where it would be less appropriate, it's nice to have robust functionality.

Dayforce Powerpay Feature Ratings

Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated

Dayforce Powerpay Support

Agents are very helpful, patient and thorough. Sometimes when a solution doesn't work, eg an error message popping up, they'll look into an alternate solution.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
Escalation required
The support generally has been great.