Certn vs. Checkr vs. HireVue

Certn has been great! We've had exceptional customer service with them, and the few times an issue has popped up they've been so quick to help out. They definitely value their customers and provide an excellent overall experience

I wouldn't hesitate recommending it to any talent team hiring at scale. We run large scale hiring campaigns for field teams where new sites ramp up, think 50 plus employees. In those case, chekr's ability to launch and track checks in bulk is a lifesaver.

Incentivized

HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.

• Easy to use
• Fast results with background checks
• Inexpensive
• Great customer service

• The ETA calculation to predict when screening will complete for each background check report is good
• The SSO is a huge plus point and helps us to seamlessly login
• the chrome extension comes in super handy to add and update information
• the Background Screening tailored for various regions save a lot of time in formulating the same especially if your company is spread across multiple regions

Incentivized

• It allows candidates to be recorded answering some initial interview questions and eliminates the need for recruiters or hiring manager to get on the phone or meet with them live.
• It stores the video interviews in a manner that is easy to do, use, and recover.
• It's also great to be able to record these interviews and then they can be shared with others on the team as needed for panel interview purposes, etc.

Incentivized

• If they are having trouble completing a background check - they will not notify the user
• Not mobile friendly

• It can be difficult to get support when you do have an issue.
• Account manager is not as attentive as we would like.

Incentivized

• We have experienced some technical issues with the Live Interview feature. A lot of time it is because the user's computer settings are not set up correctly.
• They are working on adding a feature that will allow you to edit the email templates. Hoping for this to be released soon as it is nice to have different communications sent out for different cites around the globe.
• Customized CodeVues can be difficult to set up. Recommend having a technical employee help out with this. Would like to see more CodeVue questions added to the Question Library.

There are more affordable options out there but checkr is reliable and it definitely an easy premium to pay for the reliability

Incentivized

The company is currently looking into other ATS systems, with that we aren't sure the need to continue to use HireVue.

Incentivized

It has plenty of customization that you can do to help with sending information to those who need it rather than to just one person for all things. Allowing for more workflow customization for your organization's needs.

Incentivized

Because it's pretty much a "plug and play" solution.

Incentivized

Quick responses from our account manager and from the client support team. We are often responded to within the hour if not, then less than 24 hours.

Incentivized

We have not used any services other than Checkr. We started using Checkr over a year ago and have had no need to try other services. Checkr provides us with the services we need in an easy, complete format. Background / Criminal history checking are our primary use of Checkr and it provides these seamlessly.

Incentivized

Gray Peak doesn't even compare to HireVue. Where I think Gray Peak is a 2 or 3 out of 10, I am absolutely convinced that HireVue is a 10! Yes there are probably some tweaks for HireVue but this product is truly amazing. It impresses me each day with the volume that we are able to put through and how it is a complete convenience for ALL parties involved in the process

Incentivized

• Faster background check services
• Inexpensive

• It is sped up our onboarding process quite a bit since background checks now happen at a pretty fast pace.
• Integration with our ATS has also kept our workflow simple, so my team doesnt need to get training on a separate software and manage multiple logins.

Incentivized

• Time to fill has been reduced/ shortened since we are able to screen more candidates quicker.
• Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules.
• Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening.

Incentivized