Simplistic and easy to use platform with room for improvements and reliability.
June 16, 2021

Simplistic and easy to use platform with room for improvements and reliability.

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HireVue

HireVue is being used only in a few select departments and teams across my organization. To my knowledge it is not being used organization wide. HireVue solves the problem of high volume and most often temporary, contingent labor workforce interviewing. Most times, recruiters and hiring managers are limited in time and resources to personally interview large amounts of candidates for seasonal, temporary, high volume roles. HireVue offers an alternative solution to that and automates it in a way without losing the personal touch.
  • It allows candidates to be recorded answering some initial interview questions and eliminates the need for recruiters or hiring manager to get on the phone or meet with them live.
  • It stores the video interviews in a manner that is easy to do, use, and recover.
  • It's also great to be able to record these interviews and then they can be shared with others on the team as needed for panel interview purposes, etc.
  • The reliability of the platform isn't always great [in my experience]. [I feel] recording quality sometimes isn't as good as you'd expect it to be or files have been known to change or become reformatted for some reason making it difficult to use on other computers.
  • [I feel] the user experience and functionality also are underwhelming, you'd think there would be more options for customization or easier to do and find the commands you need.
  • Additional functionality would be great also, especially for engineering roles, maybe an interactive, recordable white board function.
  • Able to record initial interviews and access them at a later time, also able to share them with others in the organization is a great option.
  • The ease of use and how straight forward the tool is makes it un-intimidating.
  • The fact we can pick and choose which teams and departments can use the tool rather than spreading it organizationally wide when it may not always make sense given the number of licenses.
  • It's had a positive effect because it frees up time and does the leg work for many recruiters and hiring managers in the front end, which leads to more time to focus on other work.
  • It's archives the video interviews and how we use the tool and makes it so we can retrieve it easily and be shared in the appropriate situations.
  • The functionality and reliability of the platform could be a bit better. I wasn't involved in the selection process so I can't speak to how much it cost, but it seems to add value.
HireVue isn't really in the same category at the other programs I listed so it's hard to compare them because they are all leveraged for very different purposes. HireVue was selected (to my knowledge) for its ease of use and the video interview recording function and I haven't had any major issues with the platform so I think it performs fine, but there's always room for improvement.

Do you think HireVue delivers good value for the price?

Not sure

Are you happy with HireVue's feature set?

Yes

Did HireVue live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HireVue go as expected?

I wasn't involved with the implementation phase

Would you buy HireVue again?

Yes

HireVue is well suited for organizations that conduct a lot of seasonal hiring that is high volume with a quick turnaround time. It eliminates the initial step of an HR phone screen which can sometimes lengthen the hiring process or cause unnecessary calendar compression and conflicts. It's also good for roles that aren't super complex and don't require candidates to offer lengthy responses to loaded questions. Straight and forward is a good purpose for that.