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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChangePoint (discontinued)

    Score7.5 out of 10
    N/AChangepoint, a discontinued product, began as a professional services automation and portfolio management product, was acquired by Compuware in 2004, and was later divested to Marlin Equity Partners in 2014. Under Changepoint, the company acquired Daptiv that same year, combining its professional services automation capabilities with SaaS project portfolio management. Planview acquired Changepoint in 2021 and offered it as Planview ChangePoint. It is no longer available to new customers.N/A

    ManageEngine Site24x7

    Score10 out of 10
    N/ASite24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

    $9

    10 monitors

    Pricing
    ChangePoint (discontinued)ManageEngine Site24x7
    Editions & Modules
    No answers on this topic
    Starter
    $9.00
    10 monitors
    Pro
    $35.00
    40 Monitors
    Classic
    $89.00
    100 Monitors
    Elite
    $225.00
    250 Monitors
    Enterprise
    $449.00
    500 Monitors
    Enterprise Plus Web
    $899.00
    2500 Monitors
    Offerings
    Pricing Offerings
    ChangePoint (discontinued)ManageEngine Site24x7
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$1 monitors
    Additional Details—Each Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.
    More Pricing Information
    Community Pulse
    ChangePoint (discontinued)ManageEngine Site24x7
    Considered Both Products
    Discontinued Products
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    5 Answers
    Features
    ChangePoint (discontinued)ManageEngine Site24x7
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ChangePoint (discontinued) and ManageEngine Site24x7
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    ManageEngine Site24x7
    8.4
    11 Ratings
    1% above category average
    Remote monitoring00 Ratings9.111 Ratings
    Network device monitoring00 Ratings7.58 Ratings
    Multiple Server Monitoring00 Ratings8.610 Ratings
    Multi-device monitoring00 Ratings8.08 Ratings
    Automated alerts and notifications00 Ratings9.011 Ratings
    Management Tasks
    Comparison of Management Tasks features of ChangePoint (discontinued) and ManageEngine Site24x7
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    ManageEngine Site24x7
    7.4
    9 Ratings
    7% above category average
    Policy-based automation00 Ratings7.49 Ratings
    Reporting
    Comparison of Reporting features of ChangePoint (discontinued) and ManageEngine Site24x7
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    ManageEngine Site24x7
    8.5
    10 Ratings
    7% above category average
    Performance data reports00 Ratings8.110 Ratings
    Customizable reporting00 Ratings8.410 Ratings
    Data visualization00 Ratings8.88 Ratings
    Risk analysis00 Ratings8.67 Ratings
    Security
    Comparison of Security features of ChangePoint (discontinued) and ManageEngine Site24x7
    Feature
    ChangePoint (discontinued)
    -
    Ratings
    ManageEngine Site24x7
    6.6
    2 Ratings
    10% below category average
    Antivirus and malware management00 Ratings6.62 Ratings
    Best Alternatives
    ChangePoint (discontinued)ManageEngine Site24x7
    Small Businesses
    Autotask PSA
    Score7.7 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
    LogicMonitor
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChangePoint (discontinued)ManageEngine Site24x7
    Likelihood to Recommend
    7.5
    (16 ratings)
    8.6
    (13 ratings)
    Likelihood to Renew
    7.6
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    User Testimonials
    ChangePoint (discontinued)ManageEngine Site24x7
    Likelihood to Recommend
    Discontinued Products
    Changepoint is basic and would, therefore, work for businesses with uncomplicated requests, pretty straightforward workflows and willingness to work with an unsightly solution. It is basic, from the UI to the search option and the way the information is captured, which can be frustrating and counter-intuitive at times. It is relatively robust (i.e. I have been using it for almost 2 years and have not seen it crash once) but it does log me out when the system has been inactive for about 30 minutes - and I am only notified about being logged out upon clicking the Submit button, meaning many a line of text have been typed more than once!
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Changepoint has significant reporting capabilities, though of course, the data that comes out is only as good as the data that goes in. I enjoy being able to use the standard reports to understand exactly how much a project has cost us and to compare it to how much we are charging. This allows us to more accurately set our prices. Though we have not used the report designer capability, I understand that custom reports can be designed with relative ease.
    • Changepoint has a versioning capability for changes made to user profiles in the system manager, which I find particularly helpful. As a non-power user, it is valuable to be able to see what changes I have made to various profiles so that I can troubleshoot a problem down the line.
    • Changepoint has significant functionality well beyond the features that we are currently using, and for this reason, I think it is affordable and a good deal. Particularly if your organization is interested in dedicating the time and resources into using all of the features around project planning, resource allocation, etc., the price is well worth the value.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • We use Changepoint to manage the IS organization. I would like to see more advancement in order to do benefits management.
    • I would like to see a capability where a project manager can build a very detailed work breakdown structure, but only require project resources to charge time and provide a task status at a higher level.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Sometimes the decision to renew boils down to an old adage "if it isn't broken don't fix it". Previous to moving to Changepoint, it was obvious that we needed a better project management tool. Projects we completed on time but the time zone difference between the teams and several iterations of back and forth caused a number of communication issues with projects. The difference is night and day.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Usability
    Discontinued Products
    It could be more intuitive and user friendly.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Support Rating
    Discontinued Products
    No answers on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Planview Changepoint helps us to understand our key customers enabling us to capitalize on every financial opportunity and helps us to forecast demand against the capacities required for new opportunities, and also it automates and monitors contractual terms and conditions. It gives us visibility into our employees' skills and helps to optimize resource allocation.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Employee efficiency has decreased significantly within our Project MAnagement team. The main causes are lack of logical steps/not user-friendly and the slowness of the entire program.
    • Changepoint PSA has greatly improved being able to track budgets for all projects. Before this software, budgets were done manually by hand and cross-referenced with Accounting. Now, we can pull a report out of the system, as long as all parties entered their time and data correctly.
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Cost savings have been substantial at approximately 70%.
    • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
    • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Site24x7 Screenshots

    Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view