What users are saying about

Chanty vs Verint Community (Telligent)

Chanty
2 Ratings
Verint Community (Telligent)
12 Ratings

Chanty

2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Based on 2 reviews and ratings

Verint Community (Telligent)

12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Based on 12 reviews and ratings

Feature Set Ratings

    Project Management

    4.0

    Chanty

    40%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Chanty ranks higher in 2/2 features
    Chanty ranks higher in 2/2 features

    Task Management

    3.0
    30%
    1 Rating
    N/A
    0 Ratings

    Search

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Communication

    8.0

    Chanty

    80%

    Verint Community (Telligent)

    Feature Set Not Supported
    N/A
    Chanty ranks higher in 3/3 features
    Chanty ranks higher in 3/3 features

    Chat

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Notifications

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Discussions

    7.0
    70%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • Verint Community (Telligent) is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.0

    Chanty

    70%
    1 Rating
    8.8

    Verint Community (Telligent)

    88%
    6 Ratings

    Likelihood to Renew

    Chanty

    N/A
    0 Ratings
    10.0

    Verint Community (Telligent)

    100%
    1 Rating

    Usability

    Chanty

    N/A
    0 Ratings
    8.7

    Verint Community (Telligent)

    87%
    5 Ratings

    Support Rating

    7.0

    Chanty

    70%
    2 Ratings
    8.3

    Verint Community (Telligent)

    83%
    5 Ratings

    Likelihood to Recommend

    Chanty

    Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 1 answers on this topic

    Verint Community (Telligent)

    It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Pros

    Chanty

    • Notifications
    • App loading speed

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 1 answers on this topic

    Verint Community (Telligent)

    • Intuitive interface that has been well received by a wide range of employees.
    • Ridiculously impressive moderation tools that have allowed a small community team to scale.
    • Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
    • Very strong search. Not quite Google good, but one of the best in platform searches encountered.
    • Out of the box interface is excellent and requires little customization to get going.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Cons

    Chanty

    • Ability to call group members
    • Ability to video members

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 1 answers on this topic

    Verint Community (Telligent)

    • Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
    • Slack integration would be ideal.
    • Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Pricing Details

    Chanty

    General

    Free Trial
    —
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $3

    Starting Price

    —

    Verint Community (Telligent)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    —

    Likelihood to Renew

    Chanty

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 10.0
    Based on 1 answer
    I am not part of this decision making process, but I did provide positive feedback to the decision making board.

    Read full review

    Amy Hicks | TrustRadius Reviewer
    Amy Hicks
    View all 1 answers on this topic

    Usability

    Chanty

    No score
    No answers yet
    No answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.7
    Based on 5 answers
    When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.

    Read full review

    Lisa Allison | TrustRadius Reviewer
    Lisa Allison
    View all 5 answers on this topic

    Support Rating

    Chanty

    Chanty 7.0
    Based on 2 answers
    I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 2 answers on this topic

    Verint Community (Telligent)

    Verint Community (Telligent) 8.3
    Based on 5 answers
    So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services

    Read full review

    JJ Janikis | TrustRadius Reviewer
    JJ Janikis
    View all 5 answers on this topic

    Alternatives Considered

    Chanty

    In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 1 answers on this topic

    Verint Community (Telligent)

    We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Return on Investment

    Chanty

    • Increased visibility
    • Increased opportunities

    Read full review

    Marc Duke | TrustRadius Reviewer
    Marc Duke
    View all 1 answers on this topic

    Verint Community (Telligent)

    • Helps us capture information better and share widely.
    • Accelerate best practices.
    • Increases find ability of information and people.
    • Saves time.
    • Reduces support costs.
    • Helps us reach out strategic objectives & maintain competitive advantage.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 6 answers on this topic

    Screenshots

    Verint Community (Telligent)

    —

    Add comparison