What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 2 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
Project Management
4.0
Chanty
40%

Verint Community (Telligent)
Feature Set Not Supported
N/A
Chanty ranks higher in 2/2 features
Chanty ranks higher in 2/2 features
Task Management
3.0
30%
1 Rating

N/A
0 Ratings
Search
5.0
50%
1 Rating

N/A
0 Ratings
Communication
8.0
Chanty
80%

Verint Community (Telligent)
Feature Set Not Supported
N/A
Chanty ranks higher in 3/3 features
Chanty ranks higher in 3/3 features
Chat
8.0
80%
1 Rating

N/A
0 Ratings
Notifications
9.0
90%
1 Rating

N/A
0 Ratings
Discussions
7.0
70%
1 Rating

N/A
0 Ratings
Attribute Ratings
- Verint Community (Telligent) is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
7.0
Chanty
70%
1 Rating

8.8
Verint Community (Telligent)
88%
6 Ratings
Likelihood to Renew
Chanty
N/A
0 Ratings

10.0
Verint Community (Telligent)
100%
1 Rating
Usability
Chanty
N/A
0 Ratings

8.7
Verint Community (Telligent)
87%
5 Ratings
Support Rating
7.0
Chanty
70%
2 Ratings

8.3
Verint Community (Telligent)
83%
5 Ratings
Likelihood to Recommend
Chanty
Chanty is very good for networking messaging and low level collaboration between peers and colleagues. It's not great for video or voice calls or whiteboarding or file sharing.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
It is appropriate for relatively advanced external online community teams that have a clear sense of what they want to build. If you have a development team, this is the online community platform for you! It is much more flexible than other platforms. It is an excellent replacement for Jive-x external online communities (you can almost lift and shift). I would not recommend it for internal, employee social intranets or enterprise social networks because it doesn't have the file collaboration functionality and doesn't integrate with Microsoft 365 or Google Enterprise.

Verified User
Director in Other
Non-profit Organization Management Company, 201-500 employeesPros
Chanty
- Notifications
- App loading speed
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
- Intuitive interface that has been well received by a wide range of employees.
- Ridiculously impressive moderation tools that have allowed a small community team to scale.
- Strong analytics that allow community staff and stakeholders to make intelligent decisions backed by data.
- Very strong search. Not quite Google good, but one of the best in platform searches encountered.
- Out of the box interface is excellent and requires little customization to get going.

Verified User
Strategist in Engineering
Defense & Space Company, 10,001+ employeesCons
Chanty
- Ability to call group members
- Ability to video members
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
- Analytics - while the big general questions can get answered, the details of utilization remain a mystery. More robust, refined and accurate analytics would be really beneficial.
- Slack integration would be ideal.
- Content display is not easily configurable. A better ability to design attractive content, do pull quotes etc. would truly enhance the platform.

Verified User
Executive in Other
Financial Services Company, 51-200 employeesPricing Details
Chanty
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3
Starting Price
—Verint Community (Telligent)
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
—Likelihood to Renew
Chanty
No score
No answers yet
No answers on this topic
Verint Community (Telligent)
Verint Community (Telligent) 10.0
Based on 1 answer
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Software Quality Assurance Analyst
Security MicroImagingInformation Technology and Services, 1001-5000 employees
Usability
Chanty
No score
No answers yet
No answers on this topic
Verint Community (Telligent)
Verint Community (Telligent) 8.7
Based on 5 answers
When we migrated many of our members did not even realize we had done so. The platform is easy to navigate for end users with intuitive CTA buttons. Community managers will be able to pick up the admin console quite quickly. The admin panel is laid out in a logical manner and there is a wealth of documentation on the Telligent community for the admin functions and API.
Senior Community Strategist
Analog DevicesElectrical & Electronic Manufacturing, 10,001+ employees
Support Rating
Chanty
Chanty 7.0
Based on 2 answers
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
Verint Community (Telligent) 8.3
Based on 5 answers
So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services
Community Manager
NewselaE-Learning, 201-500 employees
Alternatives Considered
Chanty
In terms of file sharing and speed of collaboration, I find that Slack is quicker and integration into Google Drive is very handy when it comes to working on documents, I have not seen Chanty do this. As for video Google Hangouts is as simple as it gets; again, I have not seen anything from Chanty in this area. I have also looked at and use https://guild.co/ which is much easier messaging and collaboration wise. The app and notification for Chanty is pretty good but it's loading time is slower compared to Slack and WhatsApp.
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
We chose Verint because we are building a technical ecosystem of various technology platforms and needed an online community platform that would allow flexibility and scale as we grow. The open API was a big factor in the decision. We liked the pricing model and as our community grows, the cost will not be prohibitive

Verified User
Director in Other
Non-profit Organization Management Company, 201-500 employeesReturn on Investment
Chanty
- Increased visibility
- Increased opportunities
Marketing Consultant
Marc Duke ConsultingMarketing and Advertising, 1-10 employees
Verint Community (Telligent)
- Helps us capture information better and share widely.
- Accelerate best practices.
- Increases find ability of information and people.
- Saves time.
- Reduces support costs.
- Helps us reach out strategic objectives & maintain competitive advantage.

Verified User
Executive in Other
Financial Services Company, 51-200 employees