Chanty vs. Verint Community

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chanty
Score 8.0 out of 10
N/A
Chanty is a simple and fast team chat app that helps teams of all business segments work more productively. Chanty helps the user easily get in touch with colleagues in private, public, group and one-on-one conversations. Chanty's Teambook menu allows keeps all messages, files, links and tasks in order. Third-party apps help teh user achieve a new level of productivity with Chanty. Integrations turn a team…N/A
Verint Community
Score 8.3 out of 10
N/A
Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015.N/A
Pricing
ChantyVerint Community
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ChantyVerint Community
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$3 per user, per monthOptional
Additional DetailsChanty Free plan is for teams with up to 10 members. Chanty Business plan, starts at $3 per user, per month and delivers additional features and unlimited members.
More Pricing Information
Community Pulse
ChantyVerint Community
Top Pros
Top Cons
Features
ChantyVerint Community
Project Management
Comparison of Project Management features of Product A and Product B
Chanty
8.5
2 Ratings
8% above category average
Verint Community
-
Ratings
Task Management9.02 Ratings00 Ratings
Search8.02 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Chanty
9.3
2 Ratings
15% above category average
Verint Community
-
Ratings
Chat10.02 Ratings00 Ratings
Notifications10.02 Ratings00 Ratings
Discussions8.02 Ratings00 Ratings
Internal knowledgebase9.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Chanty
9.0
1 Ratings
10% above category average
Verint Community
-
Ratings
Video files9.01 Ratings00 Ratings
Audio files10.01 Ratings00 Ratings
Integrates with Google Drive8.01 Ratings00 Ratings
Best Alternatives
ChantyVerint Community
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 9.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChantyVerint Community
Likelihood to Recommend
8.0
(2 ratings)
8.5
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
9.0
(6 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
7.0
(1 ratings)
10.0
(6 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ChantyVerint Community
Likelihood to Recommend
Chanty
There are endless tools similar to Chanty, I don't know if they are better or worse, so far we have tested this platform and it is really comfortable to use, it fits exactly what we need for our work and I can recommend it if you are looking for something simple to use without so many complications.
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Verint
If you need a community platform that's very versatile and has a relatively low entry-cost to get started, Verint is a good pick. If you need a solution that is guaranteed to work seamlessly and have no hiccups or issues overall, it is not well suited. Although it is a SAAS solution, some of the aspects of the platform do not make it seem so.
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Pros
Chanty
  • Notifications
  • App loading speed
Read full review
Verint
  • Forums - organizing forum questions and identifying answered
  • Various layouts of blogs, divided by groups to enable different or similar layouts throughout the site. Ability to enable all to view the same or have particular groups of blogs to stand out and have it's own look and feel
  • ability to customize widgets to the needs of your use case
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Cons
Chanty
  • It offers few integrations, there are complementary systems in the hands of a panel of activities with which we would feel more comfortable to work, a communication and planning system also needs a calendar and a file manager to be able to have them at hand.
  • Customer support is not the most efficient team, very rarely have I been able to receive answers that offer a solution to my problems.
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Verint
  • The terminology of some reports, and how the reports work, is not always clear at first. More could be done to educate on getting the most from reporting.
  • If there is a bug in your version, you are advised to apply a service pack which is not always possible to do. Not easy to get fixes for bugs.
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Likelihood to Renew
Chanty
No answers on this topic
Verint
I am not part of this decision making process, but I did provide positive feedback to the decision making board.
Read full review
Usability
Chanty
No answers on this topic
Verint
If you are an experienced online community professional, Verint offers the flexibility you need. You do need to have a lot of expertise if you want to build a solid user experience because there isn't a template out-of-the-box that is just ready to go for various use cases. It will take awhile to fully understand the capabilities of Verint Community.
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Support Rating
Chanty
I have been sent quite a few emails about functionality and support on a pretty regular basis, which is great. I have not had any need to contact support as the platform is pretty simple to use, it was easy to download and install and I have not encountered any bugs or other issues so far.
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Verint
While the support portal (cases) is helpful, I've been even more impressed by their own support community. I always get quick, thoughtful, and interesting answers to my questions from support personnel, in-house developers, other users, and even the VP/GM himself! They have a really wonderful thing going there.
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Implementation Rating
Chanty
No answers on this topic
Verint
all customizations should be under warranty so that you get the right level of support from the 3rd party
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Alternatives Considered
Chanty
We really do our work very little with google tools, so it was not a completely comfortable space, it has little customization, and its interface was not very comfortable. We tried Chanty and without a doubt it fit exactly what we were looking for.
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Verint
Both Higher Logic and Khoros came in with very few benefits compared to Verint with a much higher price point, and potential for additional expenses. With Verint, we added some initial implementation services but were able to plainly see and understand any future financial impact, whereas other vendors were much more ambiguous about how much we might pay for services we might need in the future. Both other vendors seemed to have plenty of integration options, but very specific ones (e.g. We have a CRM integration... if you use Salesforce. We have an LMS integration... if you use [this vendor]). Knowing that their out-of-the-box integrations were not in our existing tech stack made for a very unclear path forward
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Scalability
Chanty
No answers on this topic
Verint
Highly scalable system with the ability to expand to an increasing number of users and communities
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Return on Investment
Chanty
  • Increased visibility
  • Increased opportunities
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Verint
  • Verint Community has helped to gain more than one lakh users which shows that the platform is extremely stable and engaging. This helped for more brand awareness and e-commerce conversion rates
  • We have had huge problems with non English countries where this platform's limitations has caused huge number of loss and less user count. Hopefully this is fixed soon.
  • Our major plan was to expand our segments and verticals such as gaming, education and business which was done very well by using this platform and our team was able to customize it based on our brand's identity. We looking to expand to much more countries and hopefully target all our worldwide businesses.
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ScreenShots

Chanty Screenshots

Screenshot of InterfaceScreenshot of ThreadsScreenshot of TeambookScreenshot of Dark themeScreenshot of AppsScreenshot of Calls

Verint Community Screenshots

Screenshot of Sophos Community offers forums, blogs, events, and membership perks for its usersScreenshot of VisionAires is a community powered by Verint featuring working groups, event, and a content hubScreenshot of An Avnet community with courses, competitions, and networking opportunitiesScreenshot of The ADI Engineer Zone is a community hub with built-in learning modules, webcasts, blogs, and supportScreenshot of MicroFocus is a community to ask questions, join conversations, or share ideasScreenshot of The England Football Community is a place to connect with people and join the conversation about all things football.