Chargebee vs. Cleverbridge

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.9 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Cleverbridge
Score 6.6 out of 10
N/A
Cleverbridge is an enterprise eCommerce solution with subscription management capability to drive growth.N/A
Pricing
ChargebeeCleverbridge
Editions & Modules
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
ChargebeeCleverbridge
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.
More Pricing Information
Features
ChargebeeCleverbridge
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Chargebee
-
Ratings
Cleverbridge
7.9
2 Ratings
2% above category average
Product catalog & listings00 Ratings8.02 Ratings
Product management00 Ratings8.02 Ratings
Bulk product upload00 Ratings6.32 Ratings
Branding00 Ratings6.32 Ratings
Mobile storefront00 Ratings8.32 Ratings
Product variations00 Ratings9.42 Ratings
Website integration00 Ratings8.32 Ratings
Visual customization00 Ratings8.02 Ratings
CMS00 Ratings8.72 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Chargebee
-
Ratings
Cleverbridge
8.7
2 Ratings
12% above category average
Abandoned cart recovery00 Ratings8.02 Ratings
Checkout user experience00 Ratings9.42 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Chargebee
-
Ratings
Cleverbridge
9.7
2 Ratings
15% above category average
eCommerce security00 Ratings9.72 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Chargebee
-
Ratings
Cleverbridge
8.2
2 Ratings
7% above category average
Promotions & discounts00 Ratings8.32 Ratings
Personalized recommendations00 Ratings7.32 Ratings
SEO00 Ratings9.01 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Chargebee
-
Ratings
Cleverbridge
8.8
2 Ratings
10% above category average
Multi-site management00 Ratings8.32 Ratings
Order processing00 Ratings10.02 Ratings
Inventory management00 Ratings9.42 Ratings
Shipping00 Ratings9.01 Ratings
Custom functionality00 Ratings7.32 Ratings
Best Alternatives
ChargebeeCleverbridge
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.7 out of 10
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChargebeeCleverbridge
Likelihood to Recommend
8.4
(21 ratings)
6.6
(2 ratings)
Usability
8.0
(1 ratings)
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ChargebeeCleverbridge
Likelihood to Recommend
Chargebee
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
Read full review
Cleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Read full review
Pros
Chargebee
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
Read full review
Cleverbridge
  • Excellent partnet
  • Terrific at subscription software
  • Excellent security and uptime
Read full review
Cons
Chargebee
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Read full review
Cleverbridge
  • Because of the many different settings, it becomes hard sometimes to set everything up
  • The slow system can take up to 10 seconds to save something
Read full review
Usability
Chargebee
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
Read full review
Cleverbridge
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Read full review
Support Rating
Chargebee
Chargebee is simple to use, and we have had little need for support.
Read full review
Cleverbridge
No answers on this topic
Alternatives Considered
Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Read full review
Cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful
Read full review
Return on Investment
Chargebee
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
Read full review
Cleverbridge
  • We couldn’t have done this on our own
  • They provided cost-effective eCommerce for us
Read full review
ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page