What users are saying about
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 40 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
Online Storefront
Chargebee
Feature Set Not Supported
N/A

7.9
cleverbridge
79%
cleverbridge ranks higher in 9/9 features
cleverbridge ranks higher in 9/9 features
Product catalog & listings
N/A
0 Ratings

8.0
80%
2 Ratings
Product management
N/A
0 Ratings

8.0
80%
2 Ratings
Bulk product upload
N/A
0 Ratings

6.3
63%
2 Ratings
Branding
N/A
0 Ratings

6.3
63%
2 Ratings
Mobile storefront
N/A
0 Ratings

8.3
83%
2 Ratings
Product variations
N/A
0 Ratings

9.4
94%
2 Ratings
Website integration
N/A
0 Ratings

8.3
83%
2 Ratings
Visual customization
N/A
0 Ratings

8.0
80%
2 Ratings
CMS
N/A
0 Ratings

8.7
87%
2 Ratings
Online Shopping Cart
Chargebee
Feature Set Not Supported
N/A

8.7
cleverbridge
87%
cleverbridge ranks higher in 2/2 features
cleverbridge ranks higher in 2/2 features
Abandoned cart recovery
N/A
0 Ratings

8.0
80%
2 Ratings
Checkout user experience
N/A
0 Ratings

9.4
94%
2 Ratings
Online Payment System
Chargebee
Feature Set Not Supported
N/A

9.7
cleverbridge
97%
cleverbridge ranks higher in 1/1 features
cleverbridge ranks higher in 1/1 features
eCommerce security
N/A
0 Ratings

9.7
97%
2 Ratings
eCommerce Marketing
Chargebee
Feature Set Not Supported
N/A

8.2
cleverbridge
82%
cleverbridge ranks higher in 3/3 features
cleverbridge ranks higher in 3/3 features
Promotions & discounts
N/A
0 Ratings

8.3
83%
2 Ratings
Personalized recommendations
N/A
0 Ratings

7.3
73%
2 Ratings
SEO
N/A
0 Ratings

9.0
90%
1 Rating
eCommerce Business Management
Chargebee
Feature Set Not Supported
N/A

8.8
cleverbridge
88%
cleverbridge ranks higher in 5/5 features
cleverbridge ranks higher in 5/5 features
Multi-site management
N/A
0 Ratings

8.3
83%
2 Ratings
Order processing
N/A
0 Ratings

10.0
100%
2 Ratings
Inventory management
N/A
0 Ratings

9.4
94%
2 Ratings
Shipping
N/A
0 Ratings

9.0
90%
1 Rating
Custom functionality
N/A
0 Ratings

7.3
73%
2 Ratings
Attribute Ratings
- Chargebee is rated higher in 1 area: Likelihood to Recommend
- Chargebee and cleverbridge are tied in 1 area: Usability
Likelihood to Recommend
6.8
Chargebee
68%
19 Ratings

6.6
cleverbridge
66%
2 Ratings
Usability
8.0
Chargebee
80%
1 Rating

8.0
cleverbridge
80%
1 Rating
Support Rating
8.0
Chargebee
80%
2 Ratings

cleverbridge
N/A
0 Ratings
Likelihood to Recommend
Chargebee
Well-suited:
- In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
- We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

Verified User
C-Level Executive in Sales
Education Management Company, 51-200 employeescleverbridge
Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Pros
Chargebee
- Reliable: We've had virtually no issues since launch.
- Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
- Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

Verified User
Program Manager in Product Management
Computer Software Company, 51-200 employeescleverbridge
- Excellent partnet
- Terrific at subscription software
- Excellent security and uptime

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesCons
Chargebee
- It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
- Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
- Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
Co-Founder/Chief Janitor
CrispComputer Software, 1-10 employees
cleverbridge
- Because of the many different settings, it becomes hard sometimes to set everything up
- The slow system can take up to 10 seconds to save something
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Pricing Details
Chargebee
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chargebee Editions & Modules
Edition
Rise | $2491 |
---|---|
Scale | $5491 |
Enterprise | Contact sales team |
- per month
- none
Additional Pricing Details
No transaction based fees. No setup cost. No monthly contracts. No hidden fees.cleverbridge
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—cleverbridge Editions & Modules
—
Additional Pricing Details
—Usability
Chargebee
Chargebee 8.0
Based on 1 answer
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

Verified User
Director in Professional Services
Professional Training & Coaching Company, 1-10 employeescleverbridge
cleverbridge 8.0
Based on 1 answer
Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.
Online sales back office group manager
Kaspersky LabComputer Software, 1001-5000 employees
Support Rating
Chargebee
Chargebee 8.0
Based on 2 answers
Chargebee is simple to use, and we have had little need for support.
Sr Director of Implementation
Workgroups DaVinciComputer Software, 11-50 employees
cleverbridge
No score
No answers yet
No answers on this topic
Alternatives Considered
Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Technical Consultant
EdurekaE-Learning, 201-500 employees
cleverbridge
DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Verified User
Partner in Corporate
Computer Software Company, 11-50 employeesReturn on Investment
Chargebee
- It was a step in the right direction compared to ReCharge
- It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
- Now, we are seeing some positive results (after some costly updating from our end)

Verified User
Manager in Other
Consumer Goods Company, 11-50 employeescleverbridge
- We couldn’t have done this on our own
- They provided cost-effective eCommerce for us

Verified User
Partner in Corporate
Computer Software Company, 11-50 employees