What users are saying about

Chargebee vs cleverbridge

Chargebee
40 Ratings
cleverbridge
3 Ratings

Chargebee

40 Ratings
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Score 7.4 out of 100

Based on 40 reviews and ratings

cleverbridge

3 Ratings
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Score 6 out of 100

Based on 3 reviews and ratings

Feature Set Ratings

    Online Storefront

    Chargebee

    Feature Set Not Supported
    N/A
    7.9

    cleverbridge

    79%
    cleverbridge ranks higher in 9/9 features
    cleverbridge ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Product management

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Bulk product upload

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Branding

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.3
    83%
    2 Ratings

    Product variations

    N/A
    0 Ratings
    9.4
    94%
    2 Ratings

    Website integration

    N/A
    0 Ratings
    8.3
    83%
    2 Ratings

    Visual customization

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    CMS

    N/A
    0 Ratings
    8.7
    87%
    2 Ratings

    Online Shopping Cart

    Chargebee

    Feature Set Not Supported
    N/A
    8.7

    cleverbridge

    87%
    cleverbridge ranks higher in 2/2 features
    cleverbridge ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Checkout user experience

    N/A
    0 Ratings
    9.4
    94%
    2 Ratings

    Online Payment System

    Chargebee

    Feature Set Not Supported
    N/A
    9.7

    cleverbridge

    97%
    cleverbridge ranks higher in 1/1 features
    cleverbridge ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    9.7
    97%
    2 Ratings

    eCommerce Marketing

    Chargebee

    Feature Set Not Supported
    N/A
    8.2

    cleverbridge

    82%
    cleverbridge ranks higher in 3/3 features
    cleverbridge ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.3
    83%
    2 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    SEO

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    eCommerce Business Management

    Chargebee

    Feature Set Not Supported
    N/A
    8.8

    cleverbridge

    88%
    cleverbridge ranks higher in 5/5 features
    cleverbridge ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    8.3
    83%
    2 Ratings

    Order processing

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Inventory management

    N/A
    0 Ratings
    9.4
    94%
    2 Ratings

    Shipping

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Custom functionality

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    Attribute Ratings

    • Chargebee is rated higher in 1 area: Likelihood to Recommend
    • Chargebee and cleverbridge are tied in 1 area: Usability

    Likelihood to Recommend

    6.8

    Chargebee

    68%
    19 Ratings
    6.6

    cleverbridge

    66%
    2 Ratings

    Usability

    8.0

    Chargebee

    80%
    1 Rating
    8.0

    cleverbridge

    80%
    1 Rating

    Support Rating

    8.0

    Chargebee

    80%
    2 Ratings

    cleverbridge

    N/A
    0 Ratings

    Likelihood to Recommend

    Chargebee

    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    cleverbridge

    Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 2 answers on this topic

    Pros

    Chargebee

    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    cleverbridge

    • Excellent partnet
    • Terrific at subscription software
    • Excellent security and uptime

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Cons

    Chargebee

    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.

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    Brad Henderson | TrustRadius Reviewer
    Brad Henderson
    View all 19 answers on this topic

    cleverbridge

    • Because of the many different settings, it becomes hard sometimes to set everything up
    • The slow system can take up to 10 seconds to save something

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 2 answers on this topic

    Pricing Details

    Chargebee

    General

    Free Trial
    Yes
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0

    Chargebee Editions & Modules

    Edition
    Rise$2491
    Scale$5491
    EnterpriseContact sales team
    1. per month
    2. none
    Additional Pricing Details
    No transaction based fees. No setup cost. No monthly contracts. No hidden fees.

    cleverbridge

    General

    Free Trial
    —
    Free/Freemium Version
    —
    Premium Consulting/Integration Services
    —
    Entry-level set up fee?
    No

    Starting Price

    —

    cleverbridge Editions & Modules

    —
    Additional Pricing Details
    —

    Usability

    Chargebee

    Chargebee 8.0
    Based on 1 answer
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 1 answers on this topic

    cleverbridge

    cleverbridge 8.0
    Based on 1 answer
    Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

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    Madina Mukhamedova | TrustRadius Reviewer
    Madina Mukhamedova
    View all 1 answers on this topic

    Support Rating

    Chargebee

    Chargebee 8.0
    Based on 2 answers
    Chargebee is simple to use, and we have had little need for support.

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    Will Goad | TrustRadius Reviewer
    Will Goad
    View all 2 answers on this topic

    cleverbridge

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Chargebee

    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.

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    Shivam Shrivastava | TrustRadius Reviewer
    Shivam Shrivastava
    View all 19 answers on this topic

    cleverbridge

    DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Return on Investment

    Chargebee

    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)

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    Anonymous | TrustRadius Reviewer
    Verified User
    View all 19 answers on this topic

    cleverbridge

    • We couldn’t have done this on our own
    • They provided cost-effective eCommerce for us

    Read full review

    Anonymous | TrustRadius Reviewer
    Verified User
    View all 2 answers on this topic

    Screenshots

    cleverbridge

    —

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