Chargebee vs. Pixpa

Well-suited:

• In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
• We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.

Incentivized

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Pixpa is a well-suited option for photographers, artists, and creative professionals. Definitely worth if anybody is looking for a creative website. Pixpa is a product that will appeal to people who need to get a simple website together very quickly. It’s particularly handy for constructing Photography websites with the option to client proofing and selling images, portfolio websites, small business e-commerce.

• Reliable: We've had virtually no issues since launch.
• Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
• Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.

Incentivized

Independently Invited by TrustRadius

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• Superb Gallery Management & Layouts
• Add anything with just a drag of your favorite content block. There are more than 300 pre-built content blocks in the PageBuilder which allows you to build any kind of website you want.

• It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
• Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
• Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.

Incentivized

Independently Invited by TrustRadius

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• I am looking after third party integrations with awesome tools like Dropbox, Google apps etc., which I believe the Pixpa product team must be having plans about, in the near future.

It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.

Incentivized

Independently Invited by TrustRadius

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Pixpa is easy-to-use platform and it allows me to quickly update my website with hardly any effort. It's UI is pretty pleasing and anyone could easily understand its functionality.

Chargebee is simple to use, and we have had little need for support.

Incentivized

Independently Invited by TrustRadius

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A couple of reasons why they are best at support :

• Wonderful staff.
• Quick action on support tickets.
• Turnaround time of merely 1-2 hours.

The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.

Incentivized

Independently Invited by TrustRadius

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I have previously used Wix and Squarespace to build my photography and design portfolio. But I think the way Pixpa portrays my photographs and designs is by far the best in the industry. Pixpa's primary focus revolves around showcasing my photographs and designs, and I see it by far the best in the industry. Moreover, my website loads pretty fast, and this acts as an advantage for them, since most of top website builders are struggling with slower site speed. Pixpa has a very easy interface and compelling templates, better than Squarespace and Wix (I think) along with pre-built content blocks which I can use to build any kind of custom page with the help of their awesome drag-and-drop PageBuilder tool. This saves a lot of my time.

• It was a step in the right direction compared to ReCharge
• It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
• Now, we are seeing some positive results (after some costly updating from our end)

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Pixpa has just been amazing. It has proven to be a one-stop solution for me.