ChatBot vs. Freshchat
ChatBot vs. Freshchat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ChatBot | Small Businesses (1-50 employees) | ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. With it the vendor states users can create chatbots in minutes with diverse templates and automate key tasks right away, or easily drag-and-drop new elements to adapt any template to your needs. ChatBot is ready to work out of the box, while AI algorithms help users improve responses over time. Design conversational experiences to build better relationships with customers.… | N/A | |
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user |
ChatBot | Freshchat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ChatBot | Freshchat | |
---|---|---|
Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ChatBot | Freshchat | |
---|---|---|
Likelihood to Recommend | 8.0 (2 ratings) | 9.0 (24 ratings) |
Likelihood to Renew | - (0 ratings) | 9.5 (2 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | 8.0 (1 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
ChatBot | Freshchat | |
---|---|---|
Likelihood to Recommend | LiveChat | Freshworks Inc |
Pros | LiveChat | Freshworks Inc |
Cons | LiveChat | Freshworks Inc |
Likelihood to Renew | LiveChat No answers on this topic | Freshworks Inc |
Usability | LiveChat No answers on this topic | Freshworks Inc |
Support Rating | LiveChat | Freshworks Inc |
Implementation Rating | LiveChat No answers on this topic | Freshworks Inc |
Alternatives Considered | LiveChat | Freshworks Inc |
Return on Investment | LiveChat | Freshworks Inc |
ScreenShots | ChatBot Screenshots |